Our team develops retail software to empower brick-and-mortars to compete with ecommerce platforms. We give retailers the tools for providing seamless customer experience and personalized service across various channels, be it in- or near-store, web, or mobile.
Itransition develops custom retail software from scratch or based on industry-leading platforms (SAP Commerce Cloud, Magento Commerce, and more) that connect online and offline channels and help your retail business reach digitally savvy customers.
We connect retail apps with enterprise systems, such as ERPs, supply chain management systems, ecommerce modules, and legacy systems to make sure you have a hub for controlling and managing a range of retail operations end to end.
We deploy in-store automation so that you could leverage sensors, beacons, and mobile apps to create connected, digitally augmented experiences for your visitors, increase store usability, and boost operational efficiency.
Itransition’s team constructs BI infrastructures that process structured and unstructured data from different channels. These provide insights on customer behavior and preferences, stock movement and demand, shop-floor usability, and other critical metrics.
We develop complex multifunctional systems and standalone modules for specific operations, based on proven retail technologies. We further integrate them into corporate infrastructures, seeing to every retail stage and streamlining critical yet often manual and routine processes.
We develop POS software that will turn your terminals into a key point in the customer experience continuum. We connect POS to inventory systems to give your staff access to product information and availability in real time, as well as to your CRM to access customers’ purchase and loyalty records. Our POS software will ensure fast and secure payment processing.
We create and upgrade inventory management systems to provide inventory and pricing visibility across retail outlets, digital sales channels, and warehouses. By leveraging analytics and reporting, you will be able to manage prices and discounts, come up with effective merchandising strategies, and track product shelf life and stock levels.
Our team creates digital fulfillment solutions to automate order tracking, shipping, and delivery management. They can streamline click-and-collect, track order statuses across online and offline channels, and automate invoice and receipt generation. Such a solution can also serve as a collaboration portal for assistants, fulfillment managers, and couriers.
We build and integrate custom solutions to streamline billing, cut processing delays, and speed up checkout and refunds. Our solutions support multiple payment options, including via mobile and wearables. We also provide smooth payment experience for self-checkout stations. We make sure all the transactions are secure and tamper-proof.
We enable marketing automation to facilitate personalized engagement of your customers. Your retail solution will build up customer segments and profiles based on multi-source data, analyze trends and patterns, and help you personalize your ad, email and social media campaigns, promotions, and beacon notifications based on the customer’s location, preferences, and purchase history.
Itransition builds and optimizes online commerce platforms to serve connected customers wherever they choose to make a purchase, seek help, or make a return. We create trade portals, online stores, B2B or B2C marketplaces, and modules for shopping on social media, equipped with secure and fast e-payment tools and support options, such as call centers and AI-based chatbots.
We implement custom and platform-based CRM solutions for retailers to boost their omnichannel sales strategies, customer service, in-store and digital experiences.
We streamline retail back-office operations through a holistic ERP system integration with your business automation ecosystem.
Itransition helps retailers implement data-powered personalization solutions to enhance customers’ loyalty, create efficient marketing campaigns, expand customer base, and increase sales.
We customize and integrate CRM systems to provide access to accumulated data on customers and partners in one place. You will get a 360-degree customer view as well as streamline your communication.
We create tailored loyalty management and reward systems accessible via loyalty cards and mobile apps. By offering personalized bonuses and discounts, you will generate new audience as well as retain existing customers.
We connect NFC, beacon and sensor technologies to enable retailers’ personalized offers sent via proximity-triggered notifications on customers’ smartphones or for assisting customers around the store.
We can equip your premises or apps with augmented and virtual experience tools that help customers visualize how products function, fit in the interior, or match a certain look, to aid their purchasing decisions as well as engage in brand new ways.
We can design mobile apps for your shoppers and staff alike, to provide access to real-time data, streamline activities, help complete tasks on the go, and assist customers and colleagues.
We build mobile solutions for customers that allow them to:
Activate loyalty program membership Place orders into virtual shopping carts
Use smartphones as self-service kiosks Get access to augmented shopping
We develop apps that give your staff, wherever they are, an opportunity to:
Process purchases via smartphones, tablets, or portable POS Check out product information and real-time availability
Place stock requests Communicate with other assistants and managers
We create mobile apps that facilitate behind-the-scenes retail activities and help:
Track inventory and get low-stock alerts Monitor order fulfillment
Supervise product dispatch and clearance Generate documents during field sales
Learn how Itransition delivered retail BI and deployed an ML-based customer analytics solution now processing 10TB of data.
Get more details on how Itransition developed a mobile app for an online retail chain based on SAP Commerce.
Learn why modern retail needs big data ecommerce solutions to thrive in the age of personalized omnichannel customer experience.
Learn how Itransition helped a leading European supplier with web performance optimization of their online supermarket.