Business process management consulting

Business process management consulting

Our BPM offering

Itransition provides business process management consulting and development services to help enterprises step up their business operations. We help our customers plan the digital transformation of their business workflows, select and integrate business process automation software tailored to their specific corporate environments.

BPM planning

Our team analyzes your existing business processes to draw up a feasible step-by-step roadmap for workflow automation and BPM adoption across your enterprise.

BPM integration

We integrate business process automation solutions into your existing infrastructure while modernizing operational workflows and synchronizing all BPM components.

BPM customization

We apply our technological and business knowledge to align BPM solutions with our customers’ unique enterprise landscapes, hardware and software assets in place, and IT management capabilities.

Business process management solutions

Depending on our customers’ short- and long-term business strategies, Itransition’s business process management consultants deliver software with an optimal set of features corresponding to the available computing capabilities and budgets.

Custom BPM solutions

We design and implement custom BPM software that has no analogs on the market. Custom software is the option for enterprises needing to automate non-standard business processes that can’t be covered with any off-the-shelf products.

Platform-based BPM solutions

We leverage the capabilities of out-of-the-box software for IT-centric business process management to ensure the swift introduction of workflow automation and these solutions’ seamless integration, customization and scaling.

ERP systems

Itransition’s team is expert at architecting complex enterprise resource planning systems on top of the leading platforms.

Our certified Acumatica consultants deliver tailored ERPs on top of Acumatica modules for accounting, distribution and financial management, customer relationship management, field operations, data analysis and reporting.

We deploy Pega-based solutions and customize its out-of-the-box features to help our customers excel at case management, decision management, workforce intelligence, and customer relationship management, particularly in customer onboarding.

We leverage the benefits of the open-source modular Odoo platform to build lightweight yet powerful solutions supporting all types of workflows in retail and wholesale, telecommunications, manufacturing and automotive industries.

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The BPM software delivery cycle

Our business process management services include well-coordinated activities on new BPM application roll-out, business workflow optimization, and continuous improvement of BPM deployments.

1 Discovery

We analyze your existing workflows, map their logic, and look for optimal ways to refine and digitize them without disrupting the established business cycles.

2 Modeling

Our business analysts develop a plan for automating the mapped workflows, using common business process modeling notations, such as BPMN and UPN.

3 Deployment

Based on the created models, we deliver a business process management system and integrate it into the enterprise-wide software ecosystem.

4 Scaling

To support your business continuity and smooth evolution, we offer two scenarios of post-deployment BPM upgrade and continuous scaling.

Zero-code features

Itransition puts businesses in charge of their workflow orchestration. We develop wizard-driven and drag-and-drop interfaces to let users set up new workflows, custom rules, notifications, alerts, and user roles.

Custom extensions

In this scenario, Itransition stays responsible for your BPM software support. Our engineers keep track of the workflows and digital assets to implement custom extensions and deliver brand-new features when required.

Business process automation

Itransition’s BPM software is part of our business process optimization consulting that addresses a whole range of daily challenges at enterprises of all specializations. B2B and B2C transactions, data management, workflow monitoring and analysis, enterprise productivity analysis, and reporting are just a few examples of processes facilitated by our solutions.

Operations automation

As a company automating business process management, Itransition delivers solutions for minimizing employees’ manual effort through replacing repetitive rule-based activities with smart automation. We are experienced in automating workflows that are the backbone of critical enterprise functions:

  • Inventory and procurement management
  • Accounting and finance management
  • Full-cycle document management
  • Supply chain management
  • Scheduled and event-based outbound communication
  • Production resource planning
  • Enterprise data management

Digital asset management

We ensure that corporate digital assets are stored, retrieved, and distributed in line with the present business, technical, security and legal requirements. We deliver digital asset management solutions ranging from structured content libraries to scalable content and data management systems that support the following activities:

  • Multiformat content management and collaboration
  • Electronic records management
  • Master data management
  • Multi-tenant data warehousing
  • Document storage and archiving

Resource management

Itransition implements configurable business management dashboards, KPI charts, notification triggers, and resource schedulers to provide executives with a complete picture of employee performance, production rates, equipment state, and resource-related expenditures.

  • Human resource management
  • Enterprise and team collaboration
  • Project management
  • Employee analytics
  • Learning and knowledge management

Business intelligence & reporting

By delivering analytics, reporting modules, and comprehensive BI systems, we provide business users with accurate and accessible data on various aspects of business operations. Our solutions aggregate and analyze data from disparate systems in real time, generating insights in support of data-driven decision-making.

  • Real-time data analytics
  • Data mining solutions
  • OLAP tools
  • Configurable report generators
  • Data visualizations
  • Predictive analytics

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Smart business automation

We help enterprises advance in the automation of their operations by leveraging the capabilities of artificial intelligence and the internet of things. With smart enterprise business process management software, our customers achieve greater production sustainability and operational transparency while staying updated on enterprise performance metrics in real time.

By making connected devices, beacons, RFID tags, and sensors part of our customers’ infrastructures, we build enterprise IoT ecosystems that bring in optimized energy consumption, improved product traceability, better production security, and next-level customer service. We also help enterprises address multiple challenges of IoT-powered business process management implementation and support.

  • Connected networks
  • IoT interoperability
  • Enterprise IoT use cases
  • IoT products & platforms integration
  • IoT environment & solution testing
  • IoT data management

Itransition knows how to augment enterprises’ workforce without hiring new employees. We design, train, and implement digital bots as part of business process management software. By adopting RPA, our customers can reduce human effort while increasing performance accuracy, cutting time spent on repetitive tasks, and avoiding compliance issues.

Workflow automation

Intelligent bots that reproduce human actions and operate in line with pre-programmed rules to fulfill recurring tasks that make up workflows or workflow chains.

Helpdesks

AI-based systems for automated processing and distribution of human-generated requests, faster problem solving, feedback gathering, and digital asset monitoring.

Online assistants

Built-in chatbots and online assistants for employee-to-employee and customer communication, personalized content delivery, and service assessment.