Business process management consulting
Our BPM offering
Itransition provides business process management consulting and development services to help enterprises step up their business operations. We help our customers plan the digital transformation of their business workflows, select and integrate business process automation software tailored to their specific corporate environments.
BPM planning
Our team analyzes your existing business processes to draw up a feasible step-by-step roadmap for workflow automation and BPM adoption across your enterprise.
BPM integration
We integrate business process automation solutions into your existing infrastructure while modernizing operational workflows and synchronizing all BPM components.
BPM customization
We apply our technological and business knowledge to align BPM solutions with our customers’ unique enterprise landscapes, hardware and software assets in place, and IT management capabilities.
Business process management solutions
Depending on our customers’ short- and long-term business strategies, Itransition’s business process management consultants deliver software with an optimal set of features corresponding to the available computing capabilities and budgets.
Custom BPM solutions
We design and implement custom BPM software that has no analogs on the market. Custom software is the option for enterprises needing to automate non-standard business processes that can’t be covered with any off-the-shelf products.
Platform-based BPM solutions
We leverage the capabilities of out-of-the-box software for IT-centric business process management to ensure the swift introduction of workflow automation and these solutions’ seamless integration, customization and scaling.
ERP systems
Itransition’s team is expert at architecting complex enterprise resource planning systems on top of the leading platforms.
Acumatica
Our certified Acumatica consultants deliver tailored ERPs on top of Acumatica modules for accounting, distribution and financial management, customer relationship management, field operations, data analysis and reporting.
We deploy Pega-based solutions and customize its out-of-the-box features to help our customers excel at case management, decision management, workforce intelligence, and customer relationship management, particularly in customer onboarding.
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The BPM software delivery cycle
Our business process management services include well-coordinated activities on new BPM application roll-out, business workflow optimization, and continuous improvement of BPM deployments.
Discovery
Discovery
We analyze your existing workflows, map their logic, and look for optimal ways to refine and digitize them without disrupting the established business cycles.
Modeling
Modeling
Our business analysts develop a plan for automating the mapped workflows, using common business process modeling notations, such as BPMN and UPN.
Deployment
Deployment
Based on the created models, we deliver a business process management system and integrate it into the enterprise-wide software ecosystem.
Scaling
Scaling
To support your business continuity and smooth evolution, we offer two scenarios of post-deployment BPM upgrade and continuous scaling.
Zero-code features
Custom extensions
Business process automation
Itransition’s BPM software is part of our business process optimization consulting that addresses a whole range of daily challenges at enterprises of all specializations. B2B and B2C transactions, data management, workflow monitoring and analysis, enterprise productivity analysis, and reporting are just a few examples of processes facilitated by our solutions.
Operations automation
As a company automating business process management, Itransition delivers solutions for minimizing employees’ manual effort through replacing repetitive rule-based activities with smart automation. We are experienced in automating workflows that are the backbone of critical enterprise functions:
- Inventory and procurement management
- Full-cycle document management
- Scheduled and event-based outbound communication
- Enterprise data management
- Accounting and finance management
- Supply chain management
- Production resource planning
We ensure that corporate digital assets are stored, retrieved, and distributed in line with the present business, technical, security and legal requirements. We deliver digital asset management solutions ranging from structured content libraries to scalable content and data management systems that support the following activities:
- Multiformat content management and collaboration
- Master data management
- Document storage and archiving
- Electronic records management
- Multi-tenant data warehousing
Resource management
Itransition implements configurable business management dashboards, KPI charts, notification triggers, and resource schedulers to provide executives with a complete picture of employee performance, production rates, equipment state, and resource-related expenditures.
- Human resource management
- Project management
- Learning and knowledge management
- Enterprise and team collaboration
- Employee analytics
By delivering analytics, reporting modules, and comprehensive BI systems, we provide business users with accurate and accessible data on various aspects of business operations. Our solutions aggregate and analyze data from disparate systems in real time, generating insights in support of data-driven decision-making.
- Real-time data analytics
- OLAP tools
- Data visualizations
- Data mining solutions
- Configurable report generators
- Predictive analytics
Looking to automate your business processes?
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Smart business automation
We help enterprises advance in the automation of their operations by leveraging the capabilities of artificial intelligence and the internet of things. With smart enterprise business process management software, our customers achieve greater production sustainability and operational transparency while staying updated on enterprise performance metrics in real time.
Enterprise IoT
By making connected devices, beacons, RFID tags, and sensors part of our customers’ infrastructures, we build enterprise IoT ecosystems that bring in optimized energy consumption, improved product traceability, better production security, and next-level customer service. We also help enterprises address multiple challenges of IoT-powered business process management implementation and support.
- Connected networks
- Enterprise IoT use cases
- IoT environment & solution testing
- IoT interoperability
- IoT products & platforms integration
- IoT data management
Itransition knows how to augment enterprises’ workforce without hiring new employees. We design, train, and implement digital bots as part of business process management software. By adopting RPA, our customers can reduce human effort while increasing performance accuracy, cutting time spent on repetitive tasks, and avoiding compliance issues.
Workflow automation
Intelligent bots that reproduce human actions and operate in line with pre-programmed rules to fulfill recurring tasks that make up workflows or workflow chains.
Helpdesks
AI-based systems for automated processing and distribution of human-generated requests, faster problem solving, feedback gathering, and digital asset monitoring.
Online assistants
Built-in chatbots and online assistants for employee-to-employee and customer communication, personalized content delivery, and service assessment.
Case study
BPM automation for UK care homes
Learn how Itransition delivered a cloud-based healthcare business process management system for a UK care homes operator, driving 2x cost reduction.
Insights
A business process design guide for enterprises
Here is a step-by-step business process design strategy to help you create relevant and efficient enterprise workflows.
Case study
Fintech ITSM improvement and cloud migration
Learn how Itransition optimized legacy ITMS processes and migrated Atlassian Jira and Confluence instances to the cloud for a fintech provider.
Case study
An Odoo-based BPM solution for a car service center
Read the case study of Itransition's team delivering a BPM solution based on multiple customized Odoo modules for a Canadian car service provider.
Case study
Occupational safety incident management software
Find out how Itransition delivered a Jira-based incident management system for an oil and gas company.
Case study
Billing management software for a US tax payment service provider
Learn how Itransition migrated billing management software to Microsoft Azure and enriched the solution with custom features and security updates.