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Generative AI development services
& expertise

Generative AI capabilities we help you implement

Generative AI capabilities we help you implement

Data-driven business insights

  • Self-service data analytics
    Enable non-technical users to investigate data on their own and quickly derive actionable insights through GenAI-based tools for conversational querying and automated reporting.
  • Scenario simulation
    Generate virtual scenarios to test and fine-tune potential business strategies before adopting them, such as how specific customer segments would react to a selected pricing strategy.

Workflow automation

  • Employee support agents
    Boost workforce performance with GenAI-powered agents that provide customer interaction or meeting summaries, next best sales action recommendations, or other forms of assistance.
  • Content generation
    Streamline repetitive tasks like user instructions drafting or financial reporting, as well as creative activities such as product development or advertising design, using AI tools for content creation, including text and image generation.

Communication automation

  • Automated customer engagement
    Deliver personalized customer experiences, drive sales, and streamline order fulfillment with GenAI-powered chatbots that engage your audience with tailored marketing messages, relevant product or service recommendations, and guided purchasing support.
  • Real-time customer support
    Reduce customer case resolution times and optimize service costs with genAI-based chatbots that can handle customer inquiries 24/7 and enable self-service options for order placement, booking, and similar requests.

Drive business growth with a GenAI solution by Itransition

Let’s talk

Our service offering

Generative AI development

Our team develops GenAI solutions that can summarize, analyze, and generate various types of content, helping companies streamline diverse workflows, from routine clerical activities to complex decision-making, and engage users through meaningful, human-like interactions.

AI chatbot development

We deliver GenAI-based chatbots and virtual assistants that provide business users and customers with personalized communications, round-the-clock access to relevant information, and assistance with routine tasks, increasing workforce productivity and enhancing customer experience.

AI agent development

Our AI engineers implement AI copilots and agentic AI solutions that can autonomously handle complex business workflows, including appointment management, claims processing, and inventory management, with minimal human intervention for maximum operational efficiency.

GenAI support & optimization

We help you maintain, refine, and enhance your GenAI solution to ensure it performs optimally, operates without interruption, and evolves in line with your business goals and technology trends.

Generative AI consulting

We identify inefficiencies and areas for improvement that can be addressed with GenAI, design a tailored solution aligned with your goals, recommend a suitable tech stack, and provide implementation support to ensure seamless project delivery and maximized value of your GenAI initiative.

Client spotlight

GenAI-powered logistics analytics assistant

Our client, a major food distributor, relied on a legacy and hard-to-maintain BI system lacking automation capabilities to analyze inventory levels and other operational data, resulting in slower decision-making.

Solution

We created an AI analytics assistant that can answer queries in natural language based on corporate data, generate intuitive graphs and visual reports, and address follow-up questions to provide deeper insights.

Results

1.5 FTE 

savings for the IT team on software maintenance

Faster and easier 

self-service access to data analytics for business users

GenAI-based knowledge retrieval agent for insurance

Our client, a large insurance provider, maintains an extensive knowledge base, including policy documentation, guidelines, and related content, that has become increasingly difficult to maintain and navigate. That’s why insurance agents often struggled to quickly locate the information they needed, resulting in reduced customer service efficiency.

Solution

We built a GenAI agent integrated with the client's knowledge base. As a result, insurance agents can quickly locate the information they need, such as insurance terms or policy details, and receive a concise summary with a link to the original source, all through natural-language interaction with the solution.

Results

55% 

Policy details search time reduced

40% 

Overall insurance agent productivity increased by up

Our clients say

Having already collaborated with Itransition, we were impressed by the maturity level of development processes and their proven success in delivering projects for technology startups. [...] We highly recommend their services to software product vendors in need of AI-related innovation and process consultancy. They offer a unique blend of expertise and experience, delivering innovative software solutions while speeding up time to market & optimizing ROl cycles.

Jim Roundtree

CFO, AiBUY

Itransition’s involvement extended beyond the technical realisation of the project, they acted as consultants, continuously helping us hone the project vision and suggesting approaches that would be best suited for the intricacies of our business.
With confidence, we recommend Itransition as an expert solution provider, underscoring their AI/ML competencies alongside their capability to consult on solutions tailored for the sports and entertainment business domains.

Dr Sarah Melville

Media Director, YouGov Sport

Industry-specific GenAI software we deliver

With extensive experience across various industries, Itransition can build tailored solutions powered by GenAI to meet your audience’s needs, streamline sector-specific workflows, and comply with standards and regulations applicable to your vertical.

Healthcare

Our generative AI solutions for the healthcare sector can automate clinical documentation generation to prevent physician burnout, as well as enhance medical imaging resolution for more accurate diagnostics and support generative chemistry to accelerate drug discovery.

Healthcare

Fintech

We build generative AI solutions for financial scenario simulation to help investors optimize their strategies, as well as tools for financial documentation drafting to speed up administrative workflows. Our fintech GenAI solutions also help investors with portfolio management, providing personalized financial recommendations.

Fintech

Retail & ecommerce

Ecommerce and retail companies can use our generative AI solutions to create realistic lifestyle images for product advertising and SEO-optimized product descriptions for online catalogs, as well as provide online store visitors with personalized product recommendations to boost sales.

Retail & ecommerce

Real estate

Our generative AI solutions for the real estate sector can generate property listings, answer clients’ questions, and draw architectural plans based on foot traffic, light, and other parameters to create comfortable spaces.

Real estate

Manufacturing

With our generative AI solutions, manufacturing businesses can quickly create thousands of product design variations, generate shift briefing documents, bills of materials, and RFQ/RFP drafts for suppliers, and summarize complex technical documentation and machinery IoT data to facilitate equipment maintenance and troubleshooting.

Manufacturing

Transportation & logistics

Our generative AI solutions for transportation and logistics can simulate supply chain disruptions for impact evaluation and contingency plans optimization, as well as quickly generate customs declarations, bills of lading, and other documents. We can also develop solutions that suggest optimal routes based on previous deliveries and satellite imagery to reduce transportation times.

Transportation & logistics

Education

We deliver GenAI solutions for education that create educational materials tailored to each student’s learning style and knowledge gaps, generate detailed lesson plans, and draft parent newsletters, school policy summaries, and other administrative content.

Education

Software & hi-tech

We provide IT companies with tailored GenAl solutions to automatically generate code snippets, complex functions, and technical documentation to reduce time-to-market for new applications and simplify long-term software maintenance. Additionally, our solutions can generate cyberattack simulations to test the company’s security posture and create synthetic datasets for AI model training for different use cases.

Software & hi-tech

Our GenAI development project roadmap

1

Strategic review

We begin the collaboration by conducting a comprehensive business process audit to identify high-impact improvement opportunities. Our consultants cooperate with your stakeholders to define clear business objectives and determine generative AI feasibility for achieving them.

2

AI strategy development

We prepare an AI strategy aligned with your business goals, outline software objectives to facilitate design and development decisions​, and define KPIs to measure project success.

3

Solution design

We assess data quality and availability, design the solution’s architecture, plan software integrations, and outline the project scope, stages, budget, and timeline.

4

Development & delivery

We develop and integrate generative AI solutions with existing systems​ via APIs or other options, deploy the solution to the production​ environment, and conduct ongoing software testing, incorporating user and stakeholder feedback​.

5

Adoption & support

We provide AI solution troubleshooting, as well as user support and training for different departments, track project KPIs to measure the solution’s business impact, and advise on AI solution optimization to make sure it delivers sustainable value as new business goals emerge.

Why partner with Itransition

Holistic expertise

We have an internal competency center to aggregate knowledge on different AI technologies as well as a project portfolio spanning 20+ industries. This enables us to effectively handle development projects of any scale and complexity and deliver GenAI solutions with a suitable tech stack, ensuring their seamless integration with your existing IT environment.

High-quality solutions

Following our ISO 9001-compliant quality management system, Itransition’s team develops GenAI solutions in line with the highest software engineering standards to ensure their excellent performance and scalability and seamless user experiences. To achieve this, we perform accurate data preparation, carry out bias-free AI model training with diverse and representative data sets, and conduct model evaluation and fine-tuning to address potential performance issues.

Focus on security & compliance

We ensure the security of your GenAI project’s development environment and related data with the help of an ISO 27001-certified management system. We also make sure that our GenAl solutions comply with relevant global data privacy regulations, including GDPR, HIPAA, and PCI DSS, utilizing multi-factor authentication and data encryption to protect sensitive corporate information.

Flexible cooperation

We offer multiple collaboration options to best meet your requirements. We can handle your project from start to finish while you keep track of our progress. Alternatively, we can provide a team of professionals supervised by our project manager to complement your in-house or outsourced AI experts and speed up project delivery. Finally, we can select individual specialists, such as data scientists, AI developers, and project managers, to join your team and quickly fill skill gaps.

Looking for a generative AI development partner?

Turn to Itransition

About Itransition

Providing IT services since 1998

5+ years of experience in AI development and consulting

10+ development centers serving clients from 40+ countries

Holistic artificial intelligence expertise consolidated into our AI/ML Center of Excellence

Strategic partnerships with Microsoft and AWS

Clients ranging from startups to Fortune 500 companies

Awards and recognitions from Deloitte, Gartner, Forrester, and Everest Group

4.9 overall review rating on Clutch

FAQs

Itransition provides comprehensive GenAI consulting and GenAI development services, handling the entire software lifecycle, from business analysis, model pretraining, and prompt engineering to generative AI integration and post-deployment solution upgrade and maintenance. We build a wide range of solutions, including copilots, knowledge assistants, and task automation tools, equipping them with robust security measures and guardrails to prevent hallucinations. As part of the generative AI solutions development project, we also improve AI model accuracy with retrieval-augmented generation (RAG) and hyperparameter tuning, as well as perform continuous solution testing to validate its quality before deployment to production.

The budget for a GenAI software development project can range remarkably based on functional and non-functional requirements (including expected AI model accuracy), architectural complexity, availability of out-of-the-box algorithms and foundation models, data management costs, and computational power needed for generative AI model development.

The cost of an entry-level workflow automation solution using low-code AI platforms starts at approximately $5,000. For custom-built Al solutions targeting one or two complex workflows with simple integrations, budgets typically range from $30,000 to $40,000. Enterprise-scale deployments, in turn, are priced based on your unique requirements. Get in touch with our team of AI consultants for a more accurate cost estimate based on your specific needs.

Along with generative artificial intelligence, we use other technologies that fall under the AI umbrella to deliver AI-powered software solutions tailored to your specific business needs, including:

  • Machine learning
    including deep learning and neural networks, to build innovative solutions that autonomously learn how to complete complex tasks for business automation, data analysis, and forecasting, improving their accuracy through experience.

  • Natural language processing (NLP)
    to develop AI software that can extract valuable insights from textual or audio content and mimic human communication for seamless user interactions.
  • Computer vision
    to deliver AI tools that can capture and interpret visual data, deriving insights for better decision-making or triggering specific actions for business process automation.

Consider the following factors to select a software development company for your GenAI project:

  • Rich project portfolio
    proving the company's experience with GenAI and, possibly, your industry
  • Partnerships and certifications
    from leading AI service providers like Microsoft and AWS
  • Suitable pricing model
    including fixed project cost and time & materials
  • Positive customer feedback
    typically shared on platforms like Clutch

During our GenAI application development projects, we typically rely on a combination of tools, platforms, and services, which can include:

  • Programming languages such as Python and JavaScript
  • Deep learning frameworks like PyTorch, TensorFlow, and Transformers
  • Generative AI SaaS platforms like Azure OpenAI and Amazon Bedrock
  • NLP technologies, including large language models (LLMs) like GPT-4-class, Mistral, DeepSeek models, Langchain, and Llama
  • Cloud platforms like AWS, Microsoft Azure, Google Cloud (GCP), and Hugging Face
  • Text-to-image solutions like DALL-E, Stable Diffusion, and Midjourney

Apart from these specific tools, we also utilize generative adversarial networks (GANs) and variational autoencoders (VAEs) to develop AI solutions capable of data synthesis and image, video, and text generation.

Conversational AI consulting & development services

Service

Conversational AI consulting & development services

Itransition develops high-performance conversational AI solutions for businesses to deliver engaging customer experiences and increase operational efficiency.

AI in the workplace: top use cases, trends, payoffs & adoption challenges

Insights

AI in the workplace: top use cases, trends, payoffs & adoption challenges

Explore the role of AI in the workplace, its use cases, and future trends, along with adoption benefits and guidelines for overcoming potential roadblocks.

Machine learning development services & solutions

Service

Machine learning development services & solutions

Itransition provides expert machine learning development services to help companies automate complex business processes and enable data-driven decision-making.

Machine learning statistics

Insights

Machine learning statistics

Itransition presents an up-to-date list of ML statistics covering adoption trends and challenges, economic impact, current investments, and the job market.

AI chatbots in healthcare: a guide for medical professionals & businesses

Insights

AI chatbots in healthcare: a guide for medical professionals & businesses

Explore top use cases, trends, real-world examples, and benefits of AI chatbots in healthcare, along with adoption challenges and tips for addressing them.

Virtual shopping assistants: an in-depth overview for retail businesses

Insights

Virtual shopping assistants: an in-depth overview for retail businesses

Discover the use cases, trends, real-life examples, and payoffs of virtual shopping assistants, along with implementation challenges and tips to overcome them.

AI consulting for plywood defect detection & grading

Case study

AI consulting for plywood defect detection & grading

We provided consulting services to a wood products manufacturer, helping them implement AI for defect detection to improve efficiency and client satisfaction.

Pharma due diligence automation

Case study

Pharma due diligence automation

See how Itransition automated labor-intensive medicine dossier due diligence and stakeholder notification, increasing the customer’s operational efficiency.