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ERP services & solutions

ERP services we offer

Consulting

We offer expert ERP advisory services to help companies create an ERP implementation strategy, map their specific needs with ERP capabilities, and select the right ERP vendor.

Implementation

Our ERP experts take full responsibility for the ERP implementation lifecycle, ensuring the solution is aligned with business requirements while streamlining execution and reducing delivery risks.

Development

We build custom ERP systems with fully tailored functionality and integrations for organizations of all sizes and industries.

Customization

From high-level design refreshes to feature-level revamps, we help companies customize ERP systems to fit their unique business needs and vision while ensuring the long-term maintainability of the ERP solution.

Integration

We help companies integrate ERP systems into their existing technology environment and ensure seamless data flows by configuring pre-built integrations, setting up API-based custom connectors, and developing middleware-based integration solutions.

Support & optimization

We ensure the security, reliable operation, and ongoing evolution of your ERP solution through continuous performance monitoring, issue resolution, and the implementation of updates and planned enhancements.

About Itransition

10+ years delivering ERP services

50+ ERP projects implemented across various industries

25+ years of experience in enterprise software development

Strategic partnership with Microsoft and Odoo

Client spotlight

ERP transformation for an international jewelry company

25% reduction

in total cost of ownership

ERP transformation for an international jewelry company

Our team assisted the customer in replacing their legacy ERP system with the Odoo solution, driving significant improvements in operational efficiency, cost optimization, and system stability. As a result, they achieved a 37% reduction in order cycle time, a 67% increase in conversion rate, and a 62% decrease in stockout rate.

Dynamics 365-based ERP migration

28%

reduction in order processing time

Dynamics 365-based ERP migration

We helped a global fashion accessories company smoothly migrate to a future-proof ERP solution, integrating it with their existing technology environment and customizing specific workflows. With the delivered solution, the customer achieved 50% faster order dispatch and reduced delivery errors by up to 25%.

ERP platform for a B2B footwear company

22%

ROI achieved in two years

ERP platform for a B2B footwear company

We used Odoo to deliver an ERP platform for centralizing core business processes and a B2B website to facilitate ordering for an APAC-based manufacturer of innovative footwear and orthotic products to support their expansion to the Australian market, customizing the platform to support the company’s unique workflows.

ERP system for a repair & maintenance service company

90%

manual tasks automated

ERP system for a repair & maintenance service company

Our experts implemented an ERP solution based on Odoo, which helped the customer automate core business processes, reduce purchase order approval time by 50%, and double work order processing speed.

Software suite for a UK furniture manufacturer

21%

increase in sales

Software suite for a UK furniture manufacturer

Our team took part in developing the CRM/ERP system to help the customer transform back-office workflows and pioneer VR-based customer engagement.

ERP/LMS solution for an eLearning company

ERP/LMS solution for an eLearning company

We delivered an ERP/LMS suite based on Odoo to help a US eLearning company streamline administrative functions, including student data entry, enrollment, and scheduling.

BPM solution for medical staffing services

BPM solution for medical staffing services

We delivered a comprehensive Odoo-based ERP/CRM/HR solution to accelerate tender, employee and project management with powerful data management and synchronization capabilities.

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Our clients say

We appreciate Itransition’s expertise in delivering Odoo solutions as they showed great flexibility and skill in forming a deep understanding of our operations and realizing them on the Odoo stack. We surely have no reservation in recommending them as a reliable software vendor, capable of creating powerful ERP systems that automate and streamline business processes of any complexity.

Olu Oye

President & CEO, Maxmed Healthcare

We hadn’t worked with any third-party software vendor before and were impressed with the interaction framework Itransition team developed for the project. Their experts took a proactive approach, helping us build solid communication channels that best fit our needs and enabled efficiency and productivity despite working from different continents. We communicated our operational issues, and Itransition suggested the solution to meet our business needs. We recommend Itransition as a reliable technological partner in collaborations of any complexity.

Michael Hakimi

Head of Business Development at CyberNet Communications, Inc.

1

Analysis

Our ERP consultants start with an in-depth analysis of your business functions, workflows, and technology environment, eliciting current and strategic business goals, end-user needs, and expectations to define requirements for the target ERP system.

2

Design & technology selection

Based on the elicited requirements, we conceptualize the ERP solution, design its architecture, define the integration scope, and choose the optimal ERP platform or the appropriate back- and front-end technologies for custom ERP development.

3

Planning

After defining the initial scope of the ERP system with the stakeholders, our expert team outlines project timeframes and budget, deliverables at every essential step, required resources, and a risk management strategy.

4

Customization/Development

Following the DevOps approach, our team builds tailored ERP software or configures/customizes an existing or off-the-shelf ERP suite. After that, our specialists integrate the platform with other business applications.

5

Data migration

To ensure a smooth and successful data migration from corporate systems and apps to the new business management software, our experts assess data for inaccuracies and discrepancies, cleanse it, carefully map it to the new ERP system, and then execute the migration.

6

Testing

Our QA engineers perform rigorous testing to ensure the solution meets both functional and non-functional requirements and operates without system malfunctions, UX/UI bugs, and data integrity issues.

7

Go-live & user onboarding

We carry out user acceptance testing to validate the ERP’s system operation in real-world scenarios and deliver user training to accelerate change management. After deployment to the production environment, we support user onboarding and adoption.

8

Post-launch support

Once the ERP solution is rolled out, our ERP support specialists fine-tune the system, manage performance issues, troubleshoot bugs if any, and perform security and system updates upon request.

Industry-focused ERP solutions we deliver

Automate day-to-day business operations to support omnichannel commerce, enhance customer experience, and respond faster to market demand.

  • End-to-end order management
  • Customer relationship management
  • Warehouse management
  • Multi-site inventory control
  • Demand forecasting
  • Finance and accounting
  • POS integration
  • Analytics and reporting
  • Supply chain and vendor management
Retail & ecommerce

Achieve end-to-end business process visibility to spot process inefficiencies, identify optimization opportunities, and maximize resource and equipment utilization, facilitating lean manufacturing.

  • Production planning and scheduling
  • Production control
  • Compliance and quality management
  • Equipment maintenance management
  • Inventory management
  • BOM management and MRP
  • Supply chain management
  • Procurement management
Erp & manufacturing

Oversee core business activities from manufacturing to after-sales to optimize production costs, enhance product quality, and simplify regulatory compliance.

  • Procurement operations
  • Supplier management
  • Supply chain and inventory control
  • Production management
  • Field service operations
  • Human resources administration
  • Finance and accounting
  • Document management
ERP Automotive

Effectively manage highly-regulated oil and gas operations to eliminate production bottlenecks, improve cost control, and ensure compliance across oil exploration, production, refinery, distribution, and retail processes.

  • Production management
  • Quality control
  • Asset management
  • Project management
  • Supply chain administration
  • Risk management and compliance
  • Finance and accounting
Oil & gas

Integrate administrative and clinical processes to support safe healthcare operations, improve resource allocation, improve patient care, and maintain strict regulatory compliance.

  • Human resource management
  • Customer relationship management
  • Asset administration
  • Supply chain and inventory control
  • Project management
  • Finance and accounting
  • Reporting and analytics
Healthcare

Maintain control over complex, multi-party construction projects by integrating core business processes, from subcontractor onboarding and inventory balancing to project execution and accounting.

  • Contractor and subcontractor management
  • Project oversight
  • Warehouse management and inventory control
  • Supplier management
  • Finance and accounting
  • Document management
  • Time administration
Construction

Manage the end-to-end insurance operations to accelerate service delivery, personalize customer interactions, reduce labor costs, and maintain regulatory compliance.

  • Financial control
  • Customer billing
  • Task management
  • Supplier management
  • Sales and marketing
  • Document management
Insurance

Centralize operational data and support key business operations to improve asset performance, enhance tenant experience, and ensure regulatory compliance.

  • Construction management
  • Marketing automation
  • Sales management
  • Tenants management
  • Property administration
  • Finance and accounting
  • Accounting and finance management
Real estate

Streamline the management of core business processes to reduce transportation costs, improve on-time delivery rates and customer satisfaction, and reduce supply chain risks, minimizing the chances of fines and penalties.

  • Transportation planning
  • Spend control
  • Order management
  • Inventory management
  • Contract management
  • Claim management
  • IoT-enabled fleet management
  • Business intelligence and analytics
Logistics

Support highly regulated aerospace manufacturing and service operations by ensuring full production traceability, quality control, and compliance across supply chain, production, and after-sales processes.

  • Production planning
  • Production control
  • Quality control
  • Inventory management
  • Project management
  • Traceability and compliance control
  • Customer order processing
  • Customer service management
Aerospace

Manage nonprofit operations by aligning financial, program, and constituent relationship management to improve program effectiveness and increase constituent engagement.

  • Fund accounting
  • Grant management
  • Program administration
  • Constituent relationship management
  • HR management
  • Reporting and analytics
Non-profit

Telecom

Streamline high-volume telecom operations by integrating customer, financial, and resource management processes to support service personalization and efficient resource utilization.

  • Human capital management and payroll
  • Inventory and shop floor management
  • Procurement and sourcing
  • Material requirement and service parts planning
  • Financial reporting and accounting
  • Order placement, invoicing, and shipping
  • Customer relationship management
  • Help desk and field support management
Telecom

ERP platforms we work with

As a certified Odoo service provider, we offer a full range of Odoo-related professional services to help you tailor the platform to the unique needs of your company and automate multiple business workflows.

Key features
  • Billing and finance management
  • Manufacturing management
  • Equipment and fleet management
  • Inventory control
  • Repairs management
  • Human resources administration
  • Project planning and control
  • Procurement management
  • Contact management
  • CRM
Best for

Small and mid-sized companies seeking modular ERP functionality with robust customization options

Deployment
  • SaaS (Odoo Online)
  • Cloud-hosted (Odoo.sh or third-party)
  • On-premises
Pricing
  • Odoo Enterprise
    subscription-based, per user/month
  • Odoo Community Edition
    free
  • Free trial available

As a Certified Microsoft Partner, we offer end-to-end Dynamics 365 Business Central services, from consulting on the solution's functional scope to customizing and implementing it and supporting your end-users.

Key features
  • Financial management
  • Sales management
  • Supply chain management
  • Manufacturing control
  • Project management
  • Warehouse management
  • BI and reporting
Best for

Small and medium-sized businesses looking for a robust ERP solution to streamline their day-to-day operations

Deployment

Cloud

Pricing
  • Essentials or Premium subscription-based licenses depending on functionality
  • Additional Team Member license for users that require limited ERP functionality

Microsoft Dynamics 365 Finance & Supply Chain Management

Holding a Microsoft Solutions Partner status, we help companies configure, customize, and smoothly implement Dynamics 365 Finance & SCM applications to support complex operational, financial, and supply chain processes.

Key features
  • Financial and tax management
  • Human resource and payroll
  • Project planning, costing, and scheduling
  • Supply chain management
  • Asset management
  • Warehouse and inventory control
  • Transportation and logistics management
  • Analytics and reporting
Best for

Medium and large organizations looking for a powerful solution to manage their complex everyday processes

Deployment

Cloud (Azure)

Pricing

Subscription-based licensing depending on the selected applications, modules, and number of users

Our team builds custom enterprise resource planning solutions that are ideal for companies that:

  • Have established workflows and non-trivial business needs
  • Need extensive configuration/customization and role-specific intuitive user interfaces
  • Want complete ownership of the final ERP product
  • Seek optimized long-term TCO without software license fees
  • Have specific compliance and security requirements

ERP capabilities we provide

An effective ERP system is defined by the selected capabilities and how well they are integrated into your day-to-day workflows. When delivering ERP solutions, we tailor their ERP feature sets to align with your operational structure and long-term goals to maximize return on technology investment.

Data consolidation

Getting a unified and consistent view of core business processes via integrating business information from across different departments into a single ERP database, which facilitates business process transparency, enhanced collaboration, and data-driven decision-making.

Process automation

Automating repetitive tasks such as invoicing, order processing, reporting, and payroll. Besides freeing employees from mundane activities, ERP implementation helps streamline business processes and minimize errors rooted in manual data input.

BI & analytics

Consolidating transactional data on every aspect of business operations into the ERP database. Fast and role-based access to integrated real-time data, self-service reporting capabilities, and tailored dashboards with KPI sets and metrics help business users optimize current operations with informed decisions.

Accounting & financial management

Tracking, storing, and analyzing finance-related data, such as accounts payable, accounts receivable, and general ledger, to perform financial reconciliation, financial planning and budgeting, revenue, expenses, and tax management.

Customer relationship management (CRM)

Providing marketing and sales teams with a 360-degree customer view for customer segmentation and targeting, automating quote generation and purchase order creation, and predicting the demand.

Human resource (HR) management

Covering the full scope of employee lifecycle management from onboarding to offboarding. Automating payroll, attendance tracking, performance management, training, and employee request management.

Supply chain management (SCM)

Enabling end-to-end supply chain visibility to gain greater control over inventory, logistics, and distribution operations. Identifying areas of inefficiency, balancing supply and demand, streamlining procurement activities, and fostering supplier relationships.

Achieving complete visibility and control over warehouse operations from the moment goods are received at the warehouse until they leave the facility to ensure accurate inventory tracking, optimized storage utilization, and efficient order fulfillment.

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ERP implementation benefits

Data silos elimination

ERP integrates data from multiple corporate systems and reduces fragmentation, which leads to increased collaboration between departments, improved efficiency, and streamlined business processes.

Smart insights

ERP improves core business processes with all information systematized, secured, and easily accessible within the system. Comprehensive and easy-to-understand real-time insights facilitate timely and smart decision-making.

Decreased costs

Improved business process visibility leads to the timely identification and elimination of process inefficiencies. Automation results in faster task completion and reduced human errors connected with manual data aggregation.

Full compliance

Modern ERP applications, which increase data security, traceability, and visibility, help achieve compliance with all necessary regulatory standards to avoid costly fines, minimize risks connected with data loss and data breaches, and enhance customer loyalty.

FAQs

Enterprise resource planning (ERP) software is an all-in-one system companies use to manage day-to-day business processes, such as supply chain management, procurement and manufacturing, project management, commerce, financials and accounting, human resources activities, sales, and marketing. Instead of using different software solutions in each department, businesses can implement a comprehensive ERP suite to function as a single source of truth and coordinate data flows across the company, supporting digital transformation.

A cloud-based ERP platform is an ERP system hosted and managed in the cloud by an ERP vendor, while an on-premises ERP system is deployed and run on local hardware and servers by the company's in-house IT department or a third-party service provider. While both options support the same business processes and workflows, they have significant distinctions, such as:

  • Deployment speed
    An on-premises ERP deployment takes longer as a company has to acquire the necessary hardware, configure software, and set up security and data governance. Cloud ERP deployment is faster because the company doesn't have to procure and set up the IT infrastructure.
  • Platform scalability
    Upscaling the cloud ERP platform is performed by purchasing additional licenses. Upscaling an on-premises ERP solution may take longer as additional hardware reconfiguration/purchasing is required.
  • Availability
    Cloud ERP is accessed over the internet, so companies need to ensure a stable connection. On-premises ERPs don't rely on external servers and can provide high service availability and accessibility unless there is no local power outage.
  • Total cost of ownership
    On-premises ERPs require heavy upfront investments but can prove a more cost-efficient option in the long run because they don't imply recurring fees. Cloud ERPs have a much lower entrance barrier since you don't have to pay for infrastructure deployment. Instead, a company pays a regular subscription fee defined by the ERP's functional scope, number of users, storage resources, and ongoing support level.
  • Security
    Leading cloud ERP vendors put a lot of effort into making their platforms secure and safe from any malicious activity. Nevertheless, some industries don't allow for their sensitive data to be kept anywhere but local servers. By implementing on-premises ERPs, you get complete control over your data, yet the solution's safety depends on the expertise of the in-house IT team.

An ERP software selection process includes creating a plan, determining and documenting requirements for the solution-to-be, shortlisting vendors and scheduling demos, running Q&A sessions, and eventually signing a contract. To make a sound ERP choice and ensure the solution's high ROI, you have to factor in the following criteria:

  • ERP platform functional scope
  • Performance, availability, and scalability of the ERP system
  • Security
  • Integration flexibility
  • Deployment model
  • Industry-specific capabilities
  • User experience
  • Technical support level
  • TCO

You'd need to consider many factors, so if you feel overwhelmed, we recommend you turn to professional consultancy services. With a proven methodology and a structured approach to ERP selection, a vendor-agnostic ERP consulting firm will help you see the big picture and find the optimal ERP platform aligned with your business needs and strategy.

For convenience, we can group ERP costs into:

  • Direct costs
    Software licenses, infrastructure, and personnel costs
  • Ongoing costs
    Cloud resources, infrastructure maintenance and upgrade, solution administration, and customer support
  • Hidden costs
    Training, data management, change management expenses, security

Together, they form the TCO of the ERP software solution, which is influenced by a range of factors, including ERP functional scope, customizations, number of users, training, current infrastructure, and ERP consultancy scope. Speaking of broad estimates, implementation of a platform-based ERP solution for a mid-sized company starts from $50,000, while a custom one will cost $1mn and higher. You can contact our consultants to get a ballpark estimation of your ERP project.

The timeline of the ERP implementation project varies based on project complexity and ERP team composition. To give you a general idea, here are some figures:

  • Implementation of a platform-based ERP solution can take from 2 to 12 months
  • Implementation of a custom ERP solution can take a year and longer

There are several types of ERP professionals that can guide you all the way through to successful ERP implementation:

  • Functional consultants excel at aligning your specific business requirements and organizational needs with ERP system capabilities
  • Technical consultants specialize in backend development, customizations, data migration, and integration with existing systems and third-party applications
  • Techno-functional consultants have both business knowledge and technical skills to manage ERP implementation

Qualified ERP experts should possess a combination of the following skills:

  • Hard skills
    ERP professionals should have practical coding experience, data management skills, and good knowledge of the system they are working with. ERP providers, like Oracle, SAP, Infor, or Epicor, provide certifications that validate independent ERP consultants' ability to implement their systems. ERP specialists should also be aware of new technology trends, like artificial intelligence or machine learning, and be able to integrate them into ERP workflows upon request.
  • Soft skills
    The ERP implementation process involves a team of people working on the same initiative, so a professional ERP consultant should have excellent communication skills, as well as teamwork and problem-solving capabilities to build relationships within the project team, implement effective communication strategies, and minimize conflicts.