August 15, 2023
Retail ERP is enterprise resource planning software that leverages a combination of built-in modules and software integrations to support B2B and B2C retailers in a variety of tasks and corporate functions. Itransition delivers retail ERP systems to bring together data from across the departments of your online and offline business, provide real-time visibility into your merchandising processes, and help you make smarter, evidence-based decisions.
of the retail companies surveyed achieved their intended customer experience goals after adopting an ERP
Panorama Consulting, 2022
Customer relationship management
BI and reporting
Supply chain management
Core ERP features for retail
Customer relationship management
We integrate retail ERP into your established software infrastructure and facilitate real-time data exchange between the systems, making the ERP solution a single source of truth for your business. We use available APIs and integration tools or develop custom connectors to tie ERP software with the following systems:
To supervise your ecommerce ecosystem and promote your sales channel strategies.
To amplify ERP's built-in analytical features and foster data-driven decision making.
To automate routine marketing workflows, such as email campaigns and lead qualification.
To fast-track day-to-day HR processes, assess employee performance, and optimize staff allocation.
To harmonize your order, warehouse, and inventory management operations across multiple retail stores.
To monitor asset conditions and equipment operation in real time via sensors and cameras.
To support personalized customer journeys and identify upselling and cross-selling opportunities.
To speed up transaction processing, gather sales data, and adjust product restocking.
Tailored ERP features and modules, but higher upfront costs and longer development times.
Faster deployment, but limited customization capabilities and long-term costs for licenses.
Full control over your system and data security, but reduced scalability.
Faster implementation and superior storage flexibility, but potential licensing concerns.
Comprehensive suite for businesses with complex operations, including manufacturing and logistics.
Highly specialized ERP for companies requiring a smaller set of advanced, retail-focused features.
If you opt for a platform-based ERP retail solution, we recommend you pay attention to the following market-leading tools.
Cost overruns are not uncommon in ERP adoption, but you can mitigate this risk through careful budgeting. Don't overlook the costs of staff training, software licensing, customization, and other expenses you may incur after the release.
After defining your software requirements and shortlisting suitable retail ERP vendors based on their offer, ask them for POCs and demos, clarify their TCO, and don't underestimate negotiations, as they may result in remarkable savings.
Ensuring top management's commitment and overcoming your staff's hesitation can be facilitated by highlighting early ERP adoption successes, involving end-users in the planning phase, and promoting effective training initiatives.
While implementing a full array of ERP modules into your workflow represents the best option to save time and money, a phased adoption may be a good choice for companies with established business processes and a conservative corporate culture.
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