Custom PoS systems:
features, software, and selection guide

Custom PoS systems: features, software, and selection guide

A point-of-sale system encompasses software and hardware that streamlines sales and customer service processes in retail. We provide custom software engineering services to design PoS solutions tailored to merchants’ needs to help accept payments faster and improve customer satisfaction.

Custom PoS services

We provide a full range of PoS services for businesses of any size or vertical, converting their unique requirements into bespoke and robust solutions.


Itransition creates PoS solutions from scratch, upgrades legacy PoS software, and helps safely migrate existing solutions to alternative platforms and more advanced hardware. We equip custom PoS software with powerful capabilities and a visually appealing and intuitive interface to ensure its efficiency and frictionless use.


We connect PoS software with CRM and ERP solutions and databases for seamless data exchange and convenient storage. We can also integrate PoS with analytical and reporting systems to let companies explore their PoS data and transform it into actionable operational and customer insights.

Our team offers on-demand and ongoing support and maintenance for deployed PoS solutions. We solve technical and user-related issues as they emerge to ensure your point-of-sale software functions properly.

Key PoS features

Itransition fits PoS software with ample capabilities to cover all important business processes. We can advise you on the feature set that will fully meet your business requirements and objectives.

Key PoS features

Our solutions enable quick and secure processing of cash, card, and digital payments made in-store or online and through contact and contactless methods, mobile devices, and web applications. Our PoS software also helps businesses centralize financial transactions and control cash flows across sales channels.

We equip our point-of-sale solutions with features for efficient inventory and stock management, enabling users to monitor product availability and state, avoid out-of-stock and overstock situations, plan pricing and promotions, and maintain efficient delivery schedules.

We equip our PoS solutions with time tracking, employee performance, productivity, and access control features to let supervisors distribute workload optimally, assign rewards, promptly fill gaps, and manage payroll.

Our PoS solutions serve as a source of customer data that helps retailers understand consumers’ preferences and expectations, personalize communications, marketing, and customer service, and facilitate engaging loyalty programs.

Our developers can add analytical features to PoS systems to provide companies with accurate insights into their sales, allowing decision-makers to make data-driven decisions towards more effective sales strategies.

Through reporting functionality, we help retail businesses identify trends, detect process bottlenecks, and identify growth opportunities. We can preconfigure standard reports or design advanced ones with multiple filters to give you real-time visibility of your sales, inventory, customers, and employees.

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Common PoS integrations

Connecting custom PoS software with critical business systems and hardware, we enable seamless data exchange and help retailers streamline critical business operations, provide faster checkout, and deliver more personalized customer experiences.

Common PoS integrations
Inventory management
Loyalty program apps
Ecommerce platforms

for seamless customer data exchange and enhanced customer experiences

for total visibility into retail operations and higher data integrity and consistency

Inventory management

for monitoring stock levels across retail locations in real-time

Loyalty program apps

for tracking customer data and providing personalized rewards

for real-time sales data exchange and processing of online and offline transactions


to ring up customers and complete transactions faster

Custom PoS software options

We can deploy various POS software types for effective management of sales-related workflows on your target platforms.

Deployment options

On-premises PoS

We develop and deploy traditional PoS solutions on local servers for companies that prefer having full control over their infrastructures and hosted software, as well as the development, customization, and maintenance timeframe.

  • Data storage on local servers
  • Solid security and reliability
  • High customization potential
  • Doesn’t require an internet connection

Cloud PoS

We recommend cloud PoS solutions to companies looking for flexibility in payment models, user counts, and features. Cloud PoS systems can also be accessed remotely, which can be a critical factor for geographically distributed businesses.

  • Data storage on remote servers
  • Accessible from anywhere via an internet connection
  • Real-time data synchronization
  • Online data backup
  • Easy scaling up and down

Custom PoS development tech stack

Our software development teams select suitable technologies for each project to build well-performing, feature-rich PoS systems.

Mobile apps
Hosting platforms

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Popular PoS solutions

Clover is a highly customizable and user-friendly cloud-based PoS system for processing payments, managing inventory, tracking sales, and running various retail operations.

Key features
  • A selection of hardware and software components for unique setups
  • Flat-rate payment processing model
  • Online ordering and sales
  • Cross-channel inventory synchronization
  • A unified dashboard for sales channel management
  • Loyalty programs, customer lists, and feedback support
  • Employee schedule and payroll management
  • Real-time reports with filtering
  • App market and developer tools for customization
  • 24/7 customer support by phone, chat, and email
Best for
  • Retail stores
  • Restaurants
  • Professional services businesses
  • Requires Clover hardware
  • Additional apps can be expensive
  • No free plan
  • Flexible payment options for different business types with monthly subscription or one-lump-sum payments
  • Pricing starts from $60/month for retail stores and $100/month for restaurants
  • Transaction fees start from 2.3% + 10 cents
PoS selection criteria

PoS selection criteria

Here’s how retailers should select a PoS solution to implement the one perfectly matching their business specificity, requirements, and growth plans.

  • User-friendliness to ensure high customer retention
  • Hardware options suitable for your business specifics
  • Integration capacity to connect it to necessary business tools
  • Automation capabilities for streamlining manual tasks
  • PCI compliance for keeping data safe
  • Support for timely solving technical issues
PoS selection criteria

Step-by-step selection guide


Identify your needs

Observe your business processes to determine what aspects can be improved with PoS software.


Consider your future setup

Determine what PoS features, hardware, and integrations you need to streamline operations.


Research popular solutions

Study different systems available on the market, look up their demos, and compare their functionality, pricing, user reviews, and scalability potentials.


Create a shortlist

Narrow down your search to three to five platforms that best fit your requirements and have been successfully applied for use cases similar to yours.


Decide on your budget

Decide on the amount of money you’re planning to spend and check which of the shortlisted PoS solutions are priced within the suitable range.


Test the solutions

If the PoS vendors offer a free trial, test the selected solutions to check their performance, user interface, and applicability to your business.

Custom PoS system cost

The ballpark estimate for creating a custom retail PoS system starts at $40,000, while the price of platform PoS software solutions starts from $1,500.



Additional fees



Additional fees

The cost can reach $5,500 per workstation depending on the chosen hardware’s type and specifications. Some PoS software vendors can require retailers to exclusively use the devices from their brand.

  • PoS terminal
  • Cash drawer
  • Barcode scanner
  • Touchscreen
  • Credit card reader
  • Tablet stand
  • Receipt printer
  • Self-service kiosk

On-premise PoS implementations require one-time upfront payment for a license that businesses own perpetually. Still, you need to take into account a recurring cost for monthly or annual software maintenance.


A cloud PoS subscription costs range from free to $250 per month. As businesses grow, they can switch to higher-tier plans allowing for more users and advanced features.

Cloud PoS software providers can charge fees for:

  • Payment processing
  • Additional user accounts
  • Locations
  • Features
  • Add-ons

Custom PoS software cost factors

Project's size, complexity, and timeframe
Product features
Interface design
Technology stack
Development team composition
Developers’ pay rate
Maintenance and support

The benefits of PoS systems

With PoS solutions, retailers can increase their operational efficiency, improve customer experiences, and reach high servicing standards.

For retailers

All-in-one system

PoS software allows for managing sales, customers, and inventory from a single place.

Streamlined operations

PoS systems smoothly connect different aspects of retail operations, making transaction, stock, customer, and staff management easier.

Valuable insights

With PoS reports, retailers can track diverse business metrics, identify customer behavior trends, and evaluate staff’s performance.

Better customer service

By automating processes, PoS systems help in-store staff focus on communicating with consumers and doing their job more accurately instead of dealing with routine tasks.

Improved inventory management

Businesses can track their inventory in real-time and know when to replenish the stock.

Streamline your sales with a custom PoS system

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FAQ about PoS systems

What is the difference between a PoS system and a cash register?

How do I know if I need a PoS system?

What problems can retailers have with PoS systems and how to solve them?