hero background image

Hospital management software:
a complete overview & real-world examples

May 6, 2025

Hospital management market state

17.7%

the projected CAGR of the global hospital management solutions market from
2024-2032

Straits Research

$20.1

bn

the estimated hospital management solutions market size in 2032

Straits Research

28

hours

the time clinicians spend per week on administrative tasks

The Harris Poll

Hospital management system components

EHR and EMR modules help healthcare service providers store, manage, and access electronic medical records across all of the organization’s facilities.

  • Complete patient medical history storage, including medical images and radiology and lab results
  • Customizable templates and e-forms for charting and record-keeping
  • Electronic prescriptions and refill management
  • Medical information sources integration and automated data exchange

CRM solutions help healthcare providers consolidate non-medical patient data, including their personal information, appointment history, and interactions with support and sales agents across various channels, to better understand their preferences, offer them more relevant services, and ensure personalized communication.

  • Consolidation and storage of patient information (excluding medical data)
  • Sales and marketing processes management
  • Communication history logging
  • Patient data analytics

Appointment scheduling

The appointment management module allows hospitals to coordinate patients’ visits and doctors’ schedules and enable swift and conflict-free medical appointment management.

  • Automated specialist availability monitoring
  • Appointment booking and status information tracking
  • Appointment notifications
  • Waitlist and queue management

Patient management

This module streamlines various clinical and administrative operations related to patient care, enhancing healthcare providers’ efficiency and overall patient experience.

  • Patient registration
  • Management of patient admission, discharge, and transfer (ADT) activities
  • EMR integration
  • Medication management

Software for inventory management helps healthcare providers track inventory levels and streamline procurement at different facilities to minimize stockouts, ensuring uninterrupted provision of healthcare services and procedures.

  • Medical supplies availability monitoring
  • Expiration date tracking
  • Periodic Automatic Replacement (PAR) level management
  • Inventory restocking automation
  • Asset tracking with IoMT (RFID tags, sensors)

Laboratory information management software solutions (LIMS) help healthcare professionals streamline hospital lab’s administrative workflows, including test scheduling and recording and dissemination of information on the tests performed.

  • Test ordering and sample tracking
  • Results processing
  • Lab supplies management
  • Test results storage

This hospital management module assists medical staff with in-hospital pharmacy administration and the centralization of electronic prescriptions to simplify medication reconciliation and prevent medication errors.

  • Automated medication dispensation
  • E-prescription verification
  • Stock management
  • Drug demand forecasting

Facility management

Facility management modules help ensure efficient operation and utilization of healthcare facilities, including their infrastructure, equipment, and assets.

  • Ward rooms categorization and management
  • Real-time bed availability dashboards
  • Room allocation management
  • Ambulance scheduling and statistics
  • Maintenance scheduling
  • Energy and utility management

Medical staff management

Human resources management tools facilitate tasks like recruitment, attendance tracking, and performance and payroll management, helping properly organize and allocate the workforce.

  • Shifts scheduling
  • Performance metrics assessment
  • Integration with time tracking and attendance systems
  • Employee training

Financial management

Financial modules help monitor the institution’s income and expenses, as well as manage tax payments, medical billing, and insurance claims, assisting the finance team with routine budget and payroll management, financial strategy creation, and service pricing decision-making.

  • Accounting and taxation
  • Revenue cycle management
  • Payroll management
  • Invoice issuance
  • Claim processing and insurance verification automation

Hospital analytics and reporting software processes information collected from across different departments and presents insights from it in the form of user-friendly charts and dashboards to help clinicians make informed decisions and share data with other specialists.

  • Visualizing patient disease progression trends
  • Analyzing treatment effectiveness
  • Measuring hospital financial and operational performance
  • Calculating hospital efficiency indicators, including average length of stay, cost per discharge, and time to service

Streamline hospital operations with an efficient management system

Contact us

HMS benefits

Improved data accessibility

With interconnected modules like EHRs, CRMs, and inventory, financial, and HR management solutions, the hospital management system creates a holistic view of patient and hospital data, ensuring instant access to relevant information and improving speed to insight.

Better communication & care coordination

Providing a single platform for hospital personnel from multiple departments enhances coordination, allowing employees to exchange vital information in real time, which reduces the risk of team misalignment and improves patient care outcomes.

Workflow automation

HMS digitalizes many paper-based and manual hospital workflows, improving data processing efficiency and minimizing human errors and patient wait times. This, in turn, reduces the administrative burden on clinical staff, allows them to take more patients, and helps improve patient satisfaction.

Cost-effectiveness

By optimizing manual workflows and improving resource and staff allocation, HMS improves hospital financial performance, minimizes waste and overstocking, and reduces the likelihood of costly errors.

Improved patient care

HMS ensures patient data accuracy and completeness, allowing physicians to deliver more personalized treatment, preventive care, and timely follow-ups.

Regulatory compliance & data security

With robust security features like data encryption, multi-factor authentication, and access controls, HMS enables strong protection of sensitive patient data. The software also facilitates the hospital’s compliance with guidelines like HIPAA and the Promoting Interoperability (PI) program, helping avoid financial penalties and reputational risks.

Top hospital management platforms

Epic

Primarily an EHR solution, Epic contains a wide range of clinical, administrative, and financial management tools, as well as modules tailored to more than 60 medical specialties, which has prompted many organizations to use it as their primary hospital management system.

  • Unified patient health information storage and management
  • Pharmacy management and e-prescriptions enablement
  • Laboratory information management
  • Appointment scheduling and management
  • Patient flow and capacity management
  • Financial management and billing
  • Insurance claims management
  • Patient portal
  • Customer relationship management
  • Telehealth capabilities
  • Data analytics and reporting

Oracle Health

The Oracle Health platform offers a comprehensive suite of solutions for managing various hospital operations, aimed at helping healthcare providers improve their operational efficiency, collaboration between specialists, and patient outcomes.

  • Medical data collection and storage
  • Care coordination and documentation management capabilities
  • Population health management tools
  • Hospital resource management and planning
  • Revenue cycle management
  • Claims, billing, and contract management
  • Human resource management
  • Generative AI capabilities
  • Advanced analytics for financial performance and clinical outcomes

athenaOne®

athenaOne® is an all-in-one medical software and services suite that can support various aspects of hospital management across more than 25 specialties and in organizations of various sizes, from small medical practices to large medical institutions.

  • Patient records and clinical documentation storage and management
  • Medical billing and revenue cycle management
  • Routine clinical workflows automation capabilities
  • Patient communication and engagement tools
  • Appointment management and reminders
  • Financial performance monitoring
  • Clinical decision support

Veradigm

Veradigm is an EHR and practice management solution designed for ambulatory care practices and equipped with features for clinical and financial workflows management. Lacking some modules to support hospital operations end-to-end, it is gaining popularity and being increasingly adopted across hospital environments.

  • Practice management and workflow automation capabilities
  • Electronic health records management
  • E-prescription capabilities
  • Patient engagement capabilities
  • Revenue cycle management
  • Hospital resource management
  • Intuitive dashboards for simplified decision-making

Looking to implement a hospital management solution?

Get a quote

Our HMS services

Consulting

Itransition consultants provide end-to-end HMS advisory support, from project planning to solution deployment and user onboarding. Our team helps elaborate the project’s requirements, select the type and feature set of the future hospital management system, draw up an efficient HMS implementation plan, and oversee its implementation.

Implementation

Itransition experts build HMS solutions from the ground up, starting with technical requirements’ elaboration and UX/UI design and proceeding with software development, QA, and deployment, to cater to hospitals’ unique needs. We also implement ready-made HMS solutions, configuring and customizing them to align with hospitals’ workflows, ensure their interoperability via integration with other healthcare software, and perform necessary user onboarding and training.

Post-deployment support

We help companies from the healthcare industry keep their hospital management software effective, reliable, and secure. Our experts provide L1, L2, and L3 support services, including troubleshooting, on-demand performance monitoring, and upgrades, ensuring the system’s scalability and adaptability to emerging hospital needs.

Our HMS success cases

Healthcare automation platform with EHR capabilities

Healthcare automation platform with EHR capabilities

Itransition developed a customizable, secure, and HIPAA-compliant platform to help healthcare professionals streamline hospital operations and care delivery. The system encompasses EHR functionality, patient and care management features, and telehealth and text-based messaging capabilities and enables calendar and appointment scheduling.

AI solution with clinical encounter automation capabilities

75%

better documentation quality

AI solution with clinical encounter automation capabilities

We delivered a voice-enabled and AI-powered add-on for Microsoft Cloud for Healthcare to accelerate encounter notation. The add-on records and processes doctor-patient transcripts of telehealth consultations performed via Microsoft Teams and automatically converts them into SOAP notes, creating complete visit summaries.

Medical IoT solution for emergency care

Medical IoT solution for emergency care

Itransition engineered a medication and equipment management software solution for a US-based medical device company to be used during Code Blue events, helping healthcare specialists track medications and supplies in resuscitation carts and automating event documentation procedures.

A BPM solution for medical staffing services

A BPM solution for medical staffing services

We helped a US-based medical staffing service provider unify and streamline their tender- and contract-related business operations by delivering a unified CRM/ERP/HR solution. The solution enables the centralization of company data, calculation of project budgets, and workforce management and integrates with third-party modules that facilitate contract management.

Telemedicine-ready EHR

Telemedicine-ready EHR

Our experts developed EHR software equipped with innovative capabilities for natural data input, including speech and handwriting recognition, clinical text analysis, and a built-in telehealth module. The solution automates appointment scheduling, patient medical history recording, and medical billing reporting.

Clinical data exchange

30+

new healthcare institution clients

Clinical data exchange

Our developers delivered a PoC of a Flutter-based cross-platform application for ambulance doctors and paramedics to securely store and exchange medical records and images. The PoC is available on iOS, Android, and Windows devices and features a dynamic UI to allow clients to customize the app’s interface based on their requirements.

Looking for a reliable HMS implementation provider?

Turn to Itransition

HMS implementation challenges

Implementing a hospital management system with multiple components can be a lengthy and complex process. Here are some possible challenges healthcare institutions should be aware of and how to help overcome them.

Challenge

Solution

Some healthcare providers can be concerned about HMS systems serving as a gateway for cybercriminals to access patients’ medical data and hospital administrative records.

To ensure the confidentiality and security of patient health information, build clinic management systems in full compliance with HIPAA standards and implement robust security mechanisms, such as the encryption of data at rest and in transit, data masking, and role-based access control. Also conduct rigorous security and penetration testing throughout the software development process to find and eliminate potential weak spots.

The introduction of new hospital software can cause resistance from personnel due to fear of increasing daily workloads.

Implement a new hospital management system in phases to allow medical professionals to adapt to the changes gradually and encourage them to share feedback about their experiences and collaborate closely with the development team on further improvements. We also recommend hospitals to provide comprehensive new system onboarding and training to increase its adoption among the staff.

Healthcare organizations can be reluctant to adopt HMS due to its significant initial cost and potential hidden expenses.

Conduct a comprehensive analysis of client needs and financial standing to offer the most cost-effective solution that meets their needs. Additionally, consider HMS development options that help save costs, including open-source modules or cloud hosting, as well as flexible pricing and engagement models to minimize upfront and overall expenditure.

FAQs

A hospital management system is an all-encompassing solution for handling different aspects of a medical institution’s operations, including inpatient and outpatient management, appointment booking and tracking, staff records management, billing, reimbursement, and inventory management. It helps optimize clinical workflows and administrative tasks, helping healthcare managers and providers improve operational efficiency, patient experience, and collaboration between specialists.

HMS implementation costs depend on the solution’s functionality, the company’s existing technical environment, software licensing fees, and the hosting option (i.e. cloud-based or on-premises), which can incur additional hardware and infrastructure expenses. The complexity of customizations, the number of integrations needed, and required user training also impact the total project cost. You can reach out to our experts to discuss your case and get a ballpark estimation of your HMS implementation project.

Prioritize HMS solutions aligning with your functional needs and incorporating all the necessary modules, such as EHR, CRM, appointment scheduling, inventory management, laboratory management, pharmacy management, facility management, medical staff management, and financial management solutions. A great hospital management solution should also have a user-friendly interface and strong security measures and be able to support the growing numbers of users, patient records, and operational hospital data. Finally, the solution should be compatible with the hospital’s existing tools and third-party tools, such as medical image analysis software, medical device software, and patient portals to enable smooth data exchange.

EHR Usability: Overview, Payoffs, Challenges & Solutions

Insights

EHR Usability: Overview, Payoffs, Challenges & Solutions

Electronic health record systems have long been associated with poor usability. We explore design solutions to solve healthcare EHR usability issues.

RPA in healthcare: use cases, benefits & challenges

Insights

RPA in healthcare: use cases, benefits & challenges

Learn how robotic process automation streamlines processes in the healthcare industry and improves care delivery. Explore top RPA vendors, use cases, and costs.

Pharmacy Automation Solutions: Main Types and Adoption Tips

Insights

Pharmacy Automation Solutions: Main Types and Adoption Tips

Learn how pharmacy automation can improve your healthcare business processes and how to seamlessly implement it into your workflows.

A Remote Patient Monitoring and Mobile Telehealth Suite – Itransition

Case study

A Remote Patient Monitoring and Mobile Telehealth Suite – Itransition

Learn how Itransition developed a remote patient monitoring and telehealth platform for sexual assault victims for a US research center.

Custom database development for a healthcare charity

Case study

Custom database development for a healthcare charity

Learn how Itransition’s custom database development provided healthcare professionals with accurate data on defibrillators within their areas.

Telemedicine-ready EHR

Case study

Telemedicine-ready EHR

Development and testing of a Telemedicine-enabled EHR, integrated with innovative voice recognition, smartpen and clinical text analysis features.

Healthcare business process management automation solution

Case study

Healthcare business process management automation solution

Learn how Itransition delivered a cloud-based healthcare business process management system for a UK care homes operator, driving 2x cost reduction.

Pharmaceutical data analytics suite

Case study

Pharmaceutical data analytics suite

Read about Itransition’s 10+ years long cooperation with a US-based multinational to create their flagship pharmaceutical data analytics products.

Contact us

Sales and general inquires

info@itransition.com

Want to join Itransition?

Explore careers

Contact us

Please be informed that when you click the Send button Itransition Group will process your personal data in accordance with our Privacy notice for the purpose of providing you with appropriate information.

The total size of attachments should not exceed 10 MB.

Allowed types:

jpg

jpeg

png

gif

doc

docx

ppt

pptx

pdf

txt

rtf

odt

ods

odg

odp

xls

xlsx

xlxs

vcf

vcard

key

rar

zip

7z

gz

gzip

tar