IT infrastructure management services & solutions

Delivering IT services since 1998, Itransition helps you keep your IT infrastructure reliable, secure, and scalable to support uninterrupted business processes. We handle the monitoring, administration, and optimization of your entire IT environment or selected components, minimizing operational risks and finding opportunities for cost optimization.

IT infrastructure management services we offer

We provide managed services across various types of infrastructures, covering both public cloud platforms, on-premises data centers, and hybrid environments.

IT infrastructure management services we offer

Infrastructure monitoring & incident management

We perform continuous, proactive monitoring of your IT infrastructure, including performance, stability, and uptime. We detect and resolve unexpected disruptions or bottlenecks before they affect users, perform root cause analysis of critical incidents, and implement measures to prevent recurring issues in the future.

Infrastructure optimization

Our team helps you optimize infrastructure performance, ensure efficient resource usage, and scale seamlessly as demand grows. To achieve this, we analyze resource utilization, perform capacity planning, apply optimal configurations, and, if needed, deploy new components.

Software management

We ensure stable operation of your custom and platform-based solutions by monitoring their performance, resolving technical issues, managing app configuration and version control, and delivering software application updates and patches.

Network management

Our team monitors traffic flow, latency, and connectivity between systems, configures network components (e.g. firewalls, routers, and load balancers), and resolves incidents to keep your network operating with minimal disruption and ensure efficient data transmission.

We support networks of any complexity, including distributed enterprise environments and IoT networks with large numbers of connected devices.

Data storage management

Our experts help implement and administer secure and scalable storage systems for your corporate data, apply effective data backup and recovery strategies, and optimize storage capacity and performance to ensure uninterrupted information access.

Infrastructure security management

We help you protect your IT infrastructure against cyber threats and prevent unauthorized access to systems and data. Our security management services include conducting security audits and vulnerability assessments, integrating and maintaining security systems, applying patches to address vulnerabilities, and implementing strict security protocols across systems and networks.

Digital workplace management

We ensure your employees continuously have secure, efficient, and uninterrupted access to corporate systems and workspaces, supporting remote work scenarios and seamless collaboration for your distributed teams. Our team configures and administers virtual desktop infrastructures, manages endpoint devices and user environments, and integrates them with identity management, task management, communication, productivity control tools and other applications within your IT ecosystem.

Technical support

We provide 24/7 support for your entire IT infrastructure or specific components, from service desk operations and incident management to disaster recovery and advanced troubleshooting, helping you minimize downtime and ensure operational efficiency.

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Our cloud infrastructure expertise

Backed by 10+ years of experience in delivering cloud services and solutions, we help businesses effectively utilize cloud resources and maximize long-term return from their cloud computing investments.

By service model Infrastructure as a Service (IaaS) Platform as a Service (PaaS) Software as a service (SaaS) By deployment Hybrid cloud Private cloud Public cloud Multicloud Cloud environments we manage
Cloud consulting

Our certified cloud experts assist you with adopting cloud computing technologies risk-free. We audit your current IT infrastructure, design a scalable cloud architecture, recommend a suitable cloud platform and tech stack, and develop a step-by-step adoption plan, helping you address potential technical challenges and enabling smooth implementation.

Cloud migration & modernization

We migrate your current IT infrastructure components to a secure cloud environment, taking measures to prevent operational disruption and data loss. We select the most optimal migration approach, set up appropriate cloud services and tools, transfer data and workloads, and verify that all elements function as expected in the new environment.

Cloud infrastructure management

Our team helps ensure your cloud infrastructure’s smooth operation, security, and alignment with your evolving business needs. We configure cloud environments based on Well-Architected Framework principles, provide 24/7 performance monitoring, troubleshoot issues, and deliver regular software updates.

DevOps consulting

To help you streamline cloud infrastructure setup and management and ensure consistency and easy scaling of cloud environments, we help you adopt DevOps best practices, including automated infrastructure provisioning, configuration management, and continuous monitoring, and implement DevOps automation tools.

Featured success stories

$50,000

saved on AWS environment management per year

2h

of downtime at maximum
IT infrastructure support for digital media

We helped The Economist detect and resolve microsite performance issues, set up AWS environments, automate infrastructure provisioning, migrate microsites to a separate AWS account, and support the stable operation of the IT ecosystem. As a result, the publisher reduced infrastructure maintenance costs and minimized downtime for hundreds of their microsites.

Improved

VM performance

Better

VM storage visibility
Virtual machine optimization platform

Virtual machine optimization platform

Our team assisted a global provider of virtualization services and solutions with developing a performance optimization and storage space reclamation tool for virtual machines running in the Linux and Windows operating systems. The new solution helps users reduce unnecessary resource consumption and improve the performance of their virtual infrastructures.

Expanded

infrastructure capacity

15+

new products supported

Simplified

platform maintenance
Cloud migration of investment portfolio management platform

We helped TradeSmith migrate its complex infrastructure to AWS to support new investment portfolio management products and enable the processing of data for thousands of investors. Our team used a combination of migration approaches to streamline the process and ensure business continuity for the customer. The migration allowed TradeSmith to expand their infrastructure capacity and simplify ongoing maintenance.

Centralized

user authentication and device administration

Compliance

with essential cybersecurity requirements
Identity & device management platform modernization

Identity & device management platform modernization

We helped the client advance the modernization of their on-premises infrastructure by transitioning from Microsoft Windows Server to Microsoft Entra. Our team replaced their existing identity and device management system with a cloud-native solution based on Microsoft Entra ID and Microsoft Intune, fixed issues with legacy authentication dependencies, implemented multifactor authentication and role-based access control, and enforced secure access policies. Our team also integrated the client’s workforce devices with the new solution and remotely guided the client through configuration and integration of their local infrastructure, Wi-Fi, and MFDs with the cloud services, maintaining continuity of business-critical systems during the transition.

Strong

client data protection

Compliance

with security standards
IT infrastructure upgrade & security alignment

IT infrastructure upgrade & security alignment

Following a 10-year partnership, the client engaged us to upgrade their IT infrastructure in line with new security standards after being acquired by a larger company. As part of the project, we set up the virtual desktop infrastructure based on Amazon WorkSpaces, created workspace templates for development and DevOps teams with integrated data loss prevention controls, integrated the service with Okta, and configured all client environments to comply with the parent company’s requirements.

Our customers say

[Itransition’s] team collaborated seamlessly with ours, bringing strong expertise in AWS infrastructure, CI/CD automation, and Terraform-based standardization and providing valuable recommendations at every stage.

It is my absolute pleasure to recommend Itransition - it has been a highly valuable collaboration with great results.They helped us stabilize and modernize our infrastructure foundation while enabling our teams to move faster and more predictably.

Read original

Alessandro Ciofini

CTO, ATS Media Lab

What makes Itransition a reliable IT infrastructure management partner

Security focus

An ISO 27001-certified service provider, Itransition follows a security-first approach throughout the IT infrastructure management lifecycle and guarantees the safety of IT assets and data we handle.

Commitment to compliance

To help you meet data protection, security, and industry-specific regulatory requirements, we design, manage, and optimize IT infrastructures in line with global and regional standards, including GDPR, PCI DSS, HIPAA, FISMA, ISO 15408, and SOX.

Predictable service delivery

We document the scope of IT infrastructure management activities, deliverables, and performance metrics in detailed service level agreements (SLAs) to ensure reliable service delivery, accountability, and predictable, measurable outcomes.

Established methodologies

Our team applies proven IT service management (ITSM) practices covering incident, change, and problem management as well as service request handling, which allows us to maintain consistent service quality and drive continuous improvement across your IT environment.

Flexible service delivery

With a pool of tech engineers with different specializations on board and presence across multiple time zones, we adapt our service offering to your unique needs and align them with your evolving business priorities and technology changes.

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Technologies we work with

Cloud platforms
 Amazon Web Services Microsoft Azure

Google Cloud Platform

DigitalOcean

Oracle Cloud Infrastructure

Cloudflare
Monitoring tools

AWS CloudWatch

Azure Monitor

New Relic

Datadog

Elastic Stack (ELK)

Prometheus

Grafana
DevOps

Azure DevOps

AWS CloudFormation

AWS CodePipeline

Terraform

Ansible

Jenkins

TeamCity

Docker

Kubernetes
End-user computing

Amazon WorkSpaces

Azure Virtual Desktop (AVD)

Windows 365
Ticketing tools

Atlassian Jira

ServiceNow

Zendesk
Collaboration tools

Atlassian Jira

Slack

Microsoft Teams

Flowdock

Our cooperation options

Our team supports different collaboration scenarios, taking full responsibility for infrastructure management or working alongside your internal team and other service providers.

Project-based infrastructure management services

We provide infrastructure management support for time-bound initiatives, such as cloud migrations, infrastructure upgrades, and system rollouts. Our team can manage the full infrastructure scope or individual components to ensure timely delivery of planned changes.

Managed infrastructure services

We offer ongoing support for your IT infrastructure, continuously monitoring and optimizing its performance and ensuring its high uptime, security, and cost-effectiveness over time.