Retail software development services, solutions & tech stack
Our service scope
Consulting
Itransition’s experts advise merchants on how to introduce retail technologies to their operations. We can audit your existing software environment, define software requirements, and recommend a suitable out-of-the-box platform or custom software development tech stack.
Development
We deliver custom retail software from scratch or on top of industry-leading platforms, equipping them with features and modules that align with your business needs and established processes.
We connect retail apps with supply chain management systems, PoS solutions, accounting software, marketing automation tools, social media channels, and other corporate or third-party software to create a comprehensive hub for managing retail operations.
We can migrate your retail software to the cloud or upgrade it with a modern tech stack and innovative capabilities for better performance, improved user experience, and optimized business processes. We can also equip retail solutions with data analytics and BI tools that offer comprehensive data analysis, clear visualization, and predictive modeling capabilities.
Our support team can run regular checks of your retail systems to detect and resolve technical issues, improve software performance, install updates, mitigate security risks, and keep your software compliant with changing industry-specific regulations.
Looking for a trustworthy retail software development partner?
Why us
25+ years of developing retail and ecommerce solutions
Internal Ecommerce Center of Excellence
Certified Adobe, Salesforce, SAP Commerce, and Odoo experts
Listed as a Top Ecommerce Developer 2022 by Clutch
Included in the IAOP’s Excellence in Strategic Partnerships list
Recognized in Forrester's Modern Application Development Services report
Client spotlight
2.5x
higher productivity
A shoppable video platform
We developed an ecommerce platform that enables customers to buy products directly from videos. We also optimized the delivery strategy, so our client cut feature delivery costs by 30%.
Proved
project’s feasibility
A POC app for drone delivery
We developed a POC for an Android mobile app that accurately determines user location and facilitates drone delivery. The solution helped our client to present their business idea to investors and prove its feasibility.
-50%
monthly infrastructure costs
A BI platform for a fashion retailer
Itransition built a retail-specific BI platform that collects and analyzes user data from the client’s website and mobile app. By predicting user behavior and providing AI personalization, the platform helped increase the conversion rate by 8%.
+25%
marketplace sales
A feed generation system
We enhanced a feed creation system for a SAP Commerce-based store to help the trading company promote its products at marketplaces. As a result, our client doubled the feed generation speed and boosted sales due to better marketing campaigns.
+21%
sales growth
A furniture manufacturing software suite
Our dedicated development center created an innovative VR customer engagement tool and a suite of software solutions that helped our client streamline back-office workflows and expand their business.
-60%
board paper preparation time
Salesforce CRM implementation
We implemented a Salesforce CRM system to help a real estate company improve its sales workflows, reduce manual work, and focus on customer-oriented activities. The CRM allowed our client to shorten the sales cycle by 10% and increase conversion rates by 15%.
2.5x
higher productivity
A shoppable video platform
We developed an ecommerce platform that enables customers to buy products directly from videos. We also optimized the delivery strategy, so our client cut feature delivery costs by 30%.
Proved
project’s feasibility
A POC app for drone delivery
We developed a POC for an Android mobile app that accurately determines user location and facilitates drone delivery. The solution helped our client to present their business idea to investors and prove its feasibility.
-50%
monthly infrastructure costs
A BI platform for a fashion retailer
Itransition built a retail-specific BI platform that collects and analyzes user data from the client’s website and mobile app. By predicting user behavior and providing AI personalization, the platform helped increase the conversion rate by 8%.
+25%
marketplace sales
A feed generation system
We enhanced a feed creation system for a SAP Commerce-based store to help the trading company promote its products at marketplaces. As a result, our client doubled the feed generation speed and boosted sales due to better marketing campaigns.
+21%
sales growth
A furniture manufacturing software suite
Our dedicated development center created an innovative VR customer engagement tool and a suite of software solutions that helped our client streamline back-office workflows and expand their business.
-60%
board paper preparation time
Salesforce CRM implementation
We implemented a Salesforce CRM system to help a real estate company improve its sales workflows, reduce manual work, and focus on customer-oriented activities. The CRM allowed our client to shorten the sales cycle by 10% and increase conversion rates by 15%.
2.5x
higher productivity
A shoppable video platform
We developed an ecommerce platform that enables customers to buy products directly from videos. We also optimized the delivery strategy, so our client cut feature delivery costs by 30%.
Proved
project’s feasibility
A POC app for drone delivery
We developed a POC for an Android mobile app that accurately determines user location and facilitates drone delivery. The solution helped our client to present their business idea to investors and prove its feasibility.
-50%
monthly infrastructure costs
A BI platform for a fashion retailer
Itransition built a retail-specific BI platform that collects and analyzes user data from the client’s website and mobile app. By predicting user behavior and providing AI personalization, the platform helped increase the conversion rate by 8%.
+25%
marketplace sales
A feed generation system
We enhanced a feed creation system for a SAP Commerce-based store to help the trading company promote its products at marketplaces. As a result, our client doubled the feed generation speed and boosted sales due to better marketing campaigns.
+21%
sales growth
A furniture manufacturing software suite
Our dedicated development center created an innovative VR customer engagement tool and a suite of software solutions that helped our client streamline back-office workflows and expand their business.
-60%
board paper preparation time
Salesforce CRM implementation
We implemented a Salesforce CRM system to help a real estate company improve its sales workflows, reduce manual work, and focus on customer-oriented activities. The CRM allowed our client to shorten the sales cycle by 10% and increase conversion rates by 15%.
Our clients say
Itransition's team helped increase the expertise of our SAP Competence Center and implemented best practices proven by Itransition into our internal processes. We appreciate Itransition's flexible approach, willingness to help in setting up development and communication processes, and the ability to analyze and implement solutions that contribute to the company's growth. We recommend Itransition as a responsible and proactive partner, always taking a constructive approach to relations with the customer.
[Our collaboration with Itransition] allowed us to widen our customer base, enter new markets, and provide a cloud-based version of our product that is modern, scalable, and future-proof. Itransition has not only excelled at providing full-cycle development, QA, and consulting, but also became our reliable technology partner, always initiating and supporting the modernization of our technological and process stack.
Retail software solutions we deliver
We deliver comprehensive solutions and standalone modules for the retail sector using proven development technologies or market-leading platforms.
Itransition builds ecommerce platforms that allow customers to make purchases, get support, or return goods online. We create user-friendly online stores and B2B or B2C marketplaces equipped with functionality for efficient sales, order, inventory, and customer management.
Ecommerce storefronts
- A centralized cross-store product catalog
- Clear and user-friendly navigation
- Intuitive search and filters
- A user-friendly shopping cart
- Support of multiple payment gateways
- Customer personal account and purchase history
- Data protection and ecommerce security best practices
- Fast, easy, and secure order checkout
Backoffice management
- Per-store and cross-store inventory, prices, promotions and order management
- Fulfillment and logistics management
- Customer relationship management
- Integration with marketing, sales automation, accounting and customer support solutions
We deliver mobile ecommerce apps to provide retailers with an additional sales and customer engagement channel. Our mobile app development services also include creating staff-oriented apps for employee management, real-time inventory data access, on-the-go customer serving, and collaboration with other team members.
Apps for customers
- Online ordering
- Loyalty program membership activation
- Using smartphones as self-service kiosks
- Access to augmented shopping
Apps for salespersons
- Purchase processing via smartphones, tablets, or portable retail PoS systems
- Product information and real-time availability checking
- Stock request placement
- Communication with team members
Portals
We develop portals for the retail industry to connect vendors, suppliers, and customers in a single digital hub and facilitate deal management and customer support.
- Content management capabilities
- Advanced SEO capabilities
- Reporting tools
- Product availability filtering
- Order placement, tracking, and management
- Self-service tools and chatbots
- Customer support
- Feedback submission
PoS
We develop point-of-sale systems, including mobile PoS, for fast and secure payment processing in physical stores. We can also connect retail PoS software to inventory management systems for product availability synchronization and with CRM systems for customer purchase history and loyalty records data exchange.
- Integration with physical devices
- Payment processing for credit cards, NFC, and mobile payments
- Invoice and receipt generation
- Sales analytics
- Return and refund management
- Staff management
- Mobile availability
- Self-service options
ERP
We implement ERP systems into your IT ecosystem and enable real-time data synchronization across sales channels and business apps, automation of business processes, and data-driven insights generation.
- Inventory management
- Warehouse management
- Supplier management
- Omnichannel order management
- Customer relationship management
- Finance management
- Loyalty management
- Returns management
- BI and reporting
CRM
We implement CRM solutions to help retailers gain a 360-degree customer view, automate manual sales tasks, improve sales strategies, deliver personalized customer service, and enhance in-store and digital buying experiences with relevant recommendations and targeted promotions.
- Omnichannel customer data collection and unification
- Dynamic customer segmentation
- Lead capture, scoring, and nurturing
- Sales analysis and predictive analytics
- Automated personalized emails
- Marketing content creation tools
- A knowledge base for customers
- Automatic service ticket creation, routing, and escalation
- Cross-team collaboration
- Configurable reports and analytics dashboards
- AI-powered tools for experience personalization
Inventory management
We create dedicated software to provide inventory levels and pricing visibility across retail locations, digital sales channels, and warehouses. By leveraging inventory reporting and analytics, retailers can effectively allocate inventory, avoid overstocking or stockouts, and predict inventory demand.
- SKU tracking
- Automatic reordering
- Report generation
- Inventory trend analysis and forecasting
- Recommendations on optimal stock amounts
- Inventory control, optimization, and orchestration
- Real-time stock and orders synchronization
- Automatic invoicing
- Barcode scanner integration
- Expiry date tracking
Order management
Our team builds user-centric fulfillment solutions to simplify order processing, tracking, shipping, and delivery management that can also serve as hubs for salespersons, fulfillment teams, and couriers.
- Automated purchase order capture, approval, and cancellation
- Order routing to fulfillment centers
- Return and refund management
- Automated inventory calculation and reservation
- Backorder support
- Shipping management with support of different delivery methods
- Customers’ contact details and order history storage
- Order, sales, and performance reports
- Offline and online payment tracking
Logistics software
Our logistics software helps retailers and wholesalers orchestrate the merchandise flow along the supply chain, optimize delivery routes, generate transportation documents, and monitor transportation conditions and order pickup.
- Real-time goods and shipment tracking
- Freight and vehicle inspection
- Route management automation
- Automated delivery scheduling
- Fleet capacity optimization and maintenance
- Vehicle load planning and control
- Warehouse management automation
- Returns handling
Warehouse management
Itransition delivers warehouse management solutions to support the key supply management processes of a retail business. WMS solutions allow retailers to get full visibility into inventory at the fulfillment centers and in transit, accelerate merchandise movement throughout the distribution process, optimize employee workloads and resources and space usage.
- Appointment scheduling for receiving goods
- Optimization of storage space slotting and utilization
- Real-time inventory tracking
- Product retrieval and packing optimization
- Automatic calculation of packaging type and quantities
- Shipping documentation generation
- Yard and dock management
- Radio frequency, pick-to-light, pick-to-voice technologies and robotics support
- Warehouse operations analytics
- Employee task management
Data analytics
Itransition delivers retail analytics solutions that process vast sets of customer and sales data from different channels and touchpoints, giving business owners and stakeholders actionable insights about their retail business, customer behavior, sales trends, demand fluctuations, operational bottlenecks, and growth opportunities for informed decision-making.
- Customer segmentation
- Cross-selling and upselling opportunities
- Shop-floor usability analysis
- Sentiment analysis
- Product portfolio, display, and pricing optimization
- Fraud detection
- Sales and market dynamics forecast
- Staff allocation optimization
- Customer experience personalization
Build robust retail software with Itransition
Retail platforms we work with
We build retail solutions on top of popular retail software platforms and then configure workflows and integrate the new software in line with your unique business needs.
Adobe Commerce (Magento)
Adobe Commerce (Magento) is a flexible and scalable ecommerce platform offering versatile commerce features and a wide array of extensions to customize various business aspects.
Key differentiators
- Unique storefront designs
- Intelligent merchandising and personalization
- Multiple store support
- Advanced commerce data analytics
- Amazon sales channel
Best for
- Mid-sized B2C and B2B businesses
- Large B2C and B2B businesses
Platform
- Cloud-based
- Headless commerce architecture
Integrations
- Native integrations with Adobe Experience Cloud
- Pre-built connections to popular add-on tools
- Integrations with third-party software through custom APIs
Pricing
- Free Magento Open-Source edition
- Adobe Commerce with customized pricing available on demand
Salesforce
Salesforce is a comprehensive CRM platform with a suite of integrated apps that provide sales, support and marketing teams with a unified customer view and enable real-time customer experience personalization.
Key differentiators
- Dedicated software bundles for marketing, sales, commerce, and customer service
- Built-in search engine
- Support of omnichannel customer interactions
- Proprietary artificial intelligence and GPT tools
- Real-time reports generation, dashboards, and visualization tools
Best for
- Medium and large-scale enterprises of different business models
Platform
- Cloud-based
- Headless commerce architecture
Integrations
- Easy integration with other Salesforce solutions and apps from certified partners
- API-based integrations
Pricing
- Pricing varies depending on the edition and app bundles
- 30-day free trial
SAP Commerce
SAP Commerce Cloud is an enterprise-grade platform for facilitating complex retail operations, driving real-time customer insights, and delivering hyper-personalized omnichannel experiences within one integrated solution.
Key differentiators
- Comprehensive B2B commerce capabilities
- Support of complex catalogs, products, and configurations
- Intuitive self-service capabilities
- AI-powered merchandising
- Assisted service capabilities
Best for
- Large enterprises with advanced B2B, B2C, and B2B2C business models
Platform
- Microservices-based
- Cloud platform
Integrations
- Built-in integrations with SAP products
- APIs for third-party integrations
Pricing
- Custom price upon request
Odoo
Odoo is a package of business apps with hundreds of ready-to-use features that cover key aspects of the retail business, such as in-store and digital sales, customer relationship management, accounting, marketing, and inventory management.
Key differentiators
- Drag-and-drop online stores
- Pre-built and custom themes by industries
- PoS, B2B stores, multi websites, and marketplace integrations
- BI and reporting
Best for
- Businesses of any size
Platform
- Open-source
Integrations
- Out-of-the-box integrations with free and paid apps
- External APIs
Pricing
- One free app
- Paid plans start at $11.90/user/month
Shopify
Shopify is an easy-to-use, all-in-one store building software with a low entry barrier that has a comprehensive toolset for omnichannel retail.
Key differentiators
- Customizable checkout
- Built-in SEO and automated marketing features
- Staff, inventory, and customer management
- Reporting and analytics
- Training materials, tutorials, and help center with a virtual assistant
Best for
- Small businesses and mid-size companies
Platform
- Cloud-based
Integrations
- Hundreds of pre-integrated apps
- APIs, SDKs, primitives, and tools for building custom software and seamless integration
Pricing
- A free 3-day trial + $1/month for 3 months on select plans
- Payment plans start at $24 per month
Our tech stack for custom retail software development
Based on the analysis of your project’s requirements, industry specifics, and business goals, our team selects the most suitable technologies to build secure and well-performing retail software solutions with seamless scalability.
Hosting platforms
Front-end technologies
Back-end technologies
Databases
Databases
- MongoDB
- MySQL
- Firebase
Third-party business tools
Third-party business tools
Payment gateways
- PayPal
- Stripe
- Apple Pay
- Google Pay
Content creation
- Canva
- WordPress
- Strapi
- Contentful
Order fulfillment & logistics
- Shipwire
- ShippingEasy
- Veeqo
Accounting
- Quickbooks Commerce
- Zoho
Analytics
- Google Analytics
- Optimizely
Customer service
- Zendesk
- Acquire
Reasearch
- Ahrefs
- Semrush
Marketing tools
- MailChimp
- Buffer
Advanced retail software solutions
Itransition equips retail management software with advanced technologies to help businesses increase their efficiency, exceed customers’ expectations, and get a competitive advantage.
Retail BI
Through in-depth data analysis, business intelligence solutions help retailers track KPIs and get detailed sales performance reports, calculate an optimal supply and demand balance, build more effective targeted marketing campaigns, and identify new sales opportunities.
- Product assortment optimization
- Consumer insights
- Product price strategy development
- Sales and supply chain intelligence
- Marketing campaign analysis and next-best action modeling
Machine learning
We enhance retail software solutions with machine-learning algorithms to let merchants predict future retail trends, personalize customer experiences, enable voice commerce, and improve logistics efficiency.
- Product recommendations
- Targeted advertising
- Chatbots and virtual assistants
- Demand prediction for inventory management
- Delivery optimization
IoT
By connecting retail stores and warehouses to an IoT network, retailers gather granular data on customer behavior, movements of products from suppliers to customers, storage conditions for temperature-sensitive products, and employees’ health and in-store performance. We can also set up beacons across your brick-and-mortar store to facilitate location-based services.
- Automated checkout and mobile payment enablement
- Inventory management and supply chain optimization
- Smart shelves and product placement
- Staff monitoring
- Proximity marketing
- In-store navigation
- Customers’ in-store movement tracking
AR/VR
We can equip your brick-and-mortar store or ecommerce platform with augmented and virtual experience tools that help customers visualize products in real-life environments, make more informed decisions, and engage with the brand through memorable experiences. Store owners can use AR/VR solutions to simulate real-life sales situations to train staff and educate them on new products.
- VR showrooms
- VR try-on and AR try-out
- AR-powered product information
- VR merchandising
- Employee training
Computer vision
With computer vision technology in retail stores, businesses can capture and modify the customer’s reflection, analyze customers’ movements, improve product placement on shelves in selling spaces, or turn their retail locations into cashierless stores.
- Virtual mirrors
- Store layout improvement
- Self-checkout
- Barcode scanning smartphone apps
- Stock management optimization
Retail software development roadmap
1
Analysis
Analysis of business needs Definition of requirements
2
Design
Retail software architecture design Tech stack selection
3
Planning
Project scoping, planning and scheduling Resource and budget planning
4
Development
Front-end and back-end development Integration with other retail systems
5
Quality assurance
End-to-end testing Issue resolution
6
Launch
Deployment to production Staff onboarding
7
Support
Performance monitoring Software support and troubleshooting
Related services
Cloud consulting
Our cloud consultants help businesses develop a cloud adoption strategy, select the best-fitting cloud platform, and plan cloud migration and integration with on-premises or other cloud solutions.
Ecommerce personalization
Itransition helps retailers implement solutions for data-driven personalization to improve customer loyalty, create efficient marketing campaigns, expand customer base, and increase sales.
Ecommerce security
We advise digital retailers on best data security practices and help set up a multi-layer protection system at ecommerce websites by implementing the most effective cyber security technologies.
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Customer experience consulting
Our team helps retailers adopt a future-proof CX strategy and implement tools to better understand your audience, predict its behavior, and tailor digital experiences to each customer.
Benefits of developing retail management systems
Improved efficiency
through optimized workflows and streamlined operations
Increased customer satisfaction
through personalized shopping experiences
Unified data
on customers, operations, and performance for better analysis and forecasts
Reduced costs
due to operational efficiency, higher employee productivity, and fraud and loss prevention
Better brand visibility
with offline and online sales channels
Insights
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Case study
An SAP Commerce-integrated mobile app for a retail chain
Get more details on how Itransition developed a mobile app for an online retail chain based on SAP Commerce.