Robotic process automation: end-to-end RPA services for your business
Our RPA services
Robotic process automation spreads across various domains, driven by the pressing need to optimize business operations, enhance productivity, and generate maximum ROI. Our RPA experts can make a comprehensive analysis of your particular case, identify the best automation opportunities, and offer you a tailor-made automation solution.
RPA consulting
We assess the current state of your operational workflows to choose the most appropriate RPA deployment approach. Then, we create an RPA implementation roadmap, determine the project’s milestones, and outline frameworks and deployment methodology.
Bot implementation
Itransition’s engineering team sets up an adequate RPA infrastructure that ensures the stability, interoperability, and scalability of the RPA solution. We shape RPA modules into fully-fledged systems and seamlessly integrate robots into existing business workflows. We verify that RPA tools are bug-free and perform as intended while providing end-user onboarding and training.
RPA maintenance
Our RPA specialists provide post-deployment hypercare support, analyzing and fine-tuning RPA tools and helping users to get used to them. Based on users’ feedback, we form the backlog for future releases. As your business expands, we help with further RPA integration, enabling your business to maintain the bots’ maximum operational efficiency in the long term.
Want to implement RPA to boost your business performance?
Selected RPA success stories
3
automated processes
RPA for a logistics company
Itransition's RPA team automated three business processes for a logistics company AsstrA, helping it with around 800 orders daily. As a result, the RPA bot could process CMR notes, streamline data transfer, and conduct brief checkups of databases.
4x
faster candidate processing
RPA PoC for human resources
We developed an RPA bot, automating new candidates' admission to the HRM system. The collaboration of RPA and HR specialists resulted in 100% accurate candidate processing and a 32% reduction in human interaction.
1.5x
faster carrier status updates
Carrier management automation
A global returns management company working with 200+ carrier partners turned to Itransition to streamline their carrier status update process. We implemented an RPA solution that automatically activates carriers’ availability based on the updated XLS file sent to the bot by an account manager.
65
person-hours/week saved
A data extraction bot
Itransition delivered a custom RPA solution for an international research corporation that needed to parse and aggregate customer, order, and transaction data from hundreds of PDF files a day. Our bot performs 12x faster than humans, retaining high data accuracy.
3
automated processes
RPA for a logistics company
Itransition's RPA team automated three business processes for a logistics company AsstrA, helping it with around 800 orders daily. As a result, the RPA bot could process CMR notes, streamline data transfer, and conduct brief checkups of databases.
4x
faster candidate processing
RPA PoC for human resources
We developed an RPA bot, automating new candidates' admission to the HRM system. The collaboration of RPA and HR specialists resulted in 100% accurate candidate processing and a 32% reduction in human interaction.
1.5x
faster carrier status updates
Carrier management automation
A global returns management company working with 200+ carrier partners turned to Itransition to streamline their carrier status update process. We implemented an RPA solution that automatically activates carriers’ availability based on the updated XLS file sent to the bot by an account manager.
65
person-hours/week saved
A data extraction bot
Itransition delivered a custom RPA solution for an international research corporation that needed to parse and aggregate customer, order, and transaction data from hundreds of PDF files a day. Our bot performs 12x faster than humans, retaining high data accuracy.
3
automated processes
RPA for a logistics company
Itransition's RPA team automated three business processes for a logistics company AsstrA, helping it with around 800 orders daily. As a result, the RPA bot could process CMR notes, streamline data transfer, and conduct brief checkups of databases.
4x
faster candidate processing
RPA PoC for human resources
We developed an RPA bot, automating new candidates' admission to the HRM system. The collaboration of RPA and HR specialists resulted in 100% accurate candidate processing and a 32% reduction in human interaction.
1.5x
faster carrier status updates
Carrier management automation
A global returns management company working with 200+ carrier partners turned to Itransition to streamline their carrier status update process. We implemented an RPA solution that automatically activates carriers’ availability based on the updated XLS file sent to the bot by an account manager.
65
person-hours/week saved
A data extraction bot
Itransition delivered a custom RPA solution for an international research corporation that needed to parse and aggregate customer, order, and transaction data from hundreds of PDF files a day. Our bot performs 12x faster than humans, retaining high data accuracy.
Our RPA solution development expertise
We build reliable, intelligent, and flexible bots, ready to take on numerous tedious and repetitive tasks and serve as a full-fledged digital workforce.
Bots made to fit
Transparent
Every action taken by our RPA bots is saved into logs, enabling you to control your operations better.
Non-invasive
Our bots operate mainly in the presentation layer and can be deployed without disrupting the underlying workflows.
Scalable
RPA integration implies almost infinite scalability. You can multiply your bots' capacity when your business expands.
Secure
We leverage best RPA security practices, identify vulnerabilities, and guarantee sensitive data protection.
Types of RPA we offer
Overview
- Runs long processes or automations without the need for human interaction
- Independent from users to trigger processes
- Intended for more complex and highly repetitive tasks, usually performed in batches
- Works on a virtual machine
Model
- Full automation without human intervention
- Automation that requires initial human input, for example, transferring data to the robot
- Human in the Loop, which includes steps requiring human decisions
Use cases
- Application, claims & invoice processing
- Automated call center response
- Document search, retrieval & validation
- Synchronizing data between several systems
- Processing a large number of documents
- Collecting data from various sources
Benefits
- Scalable
- 24x7 operation
Common benefits: rapid ROI, employee & customer satisfaction, regulatory & data compliant, fast, high accuracy, complete process visibility, tailored to user requirements.
Ready to augment your workforce with RPA?
11 RPA use cases
We develop and implement RPA systems that raise operational efficiency while reducing costs. Our RPA solutions for various industries and use cases enable organizations to be more agile and free up their workforce’s time for more intellectually intensive and creative tasks.
By industry
RPA in bankingRPA in financeRPA in healthcareRPA in automotiveRPA in real estateRPA in insuranceRPA in telecomRPA in manufacturingRPA in retailRPA in ITRPA in education
By function
IT services
We deliver RPA solutions that help to manage isolated IT processes that lack orchestration. Automation enables all the systems to work together as interoperable and integrated toolchains.
- Extended IT skills and resources
- Automated repetitive activities within IT processes
- Inter-application data and process integration
Valuable RPA integrations
Artificial intelligence technologies augment RPA functionality, enhancing its capabilities and bringing additional value by converting the collected and processed data into actionable insights.
Key integrations
Optical character recognition (OCR)
Natural language processing (NLP)
Machine learning (ML)
Computer vision (CV)
Optical character recognition (OCR)
OCR technology enables RPA to perform tasks that require scanning documents, recognizing and capturing text, and transforming it into an editable format.
Natural language processing (NLP)
NLP can scale RPA capabilities by understanding written and spoken language, interpreting texts from different sources, and classifying them for further use. NLP helps RPA analyze structured, unstructured, and semi-structured data and extract valuable insights.Â
Machine learning (ML)
ML integration enables RPA systems to learn independently. ML-powered RPA helps resolve more complicated tasks without the need to individually process each possible situation by RPA programming.
Computer vision (CV)
Computer vision enables RPA bots to ‘see’ all the elements of an interface. The technology allows for building vision-based automation that can run on virtual desktop interface (VDI) environments, regardless of operating system or framework. As a result, robots can capture and understand on-screen elements with human-like recognition.Â
RPA implementation roadmap
We deliver end-to-end robotic process automation services, from identifying use cases for RPA adoption and analyzing requirements to smooth solution implementation, testing, and post-rollout support.
1
Analysis
- Analyzing business processes
- Designing a long-term automation roadmap
- Сonsidering algorithms for exceptions and errors processing
2
Technical design
- Producing a technical blueprint
- Exceptional cases modeling
- Delivering technical documentation
3
Implementation
- Automation implementation and training
- Test-run on stages environment
4
Acceptance testing
- Test RPA on users’ workflows
- Collecting feedback
- Identifying areas for the solution’s improvement
5
Delivery
- Deployment on the customer’s environment
- Employee training
6
Support & adjustment
- Post-launch hypercare support
- Performance and efficiency monitoring
- RPA update and configuration
Top RPA platforms and automation solutions we use
Itransition has enrolled in partnerships with global leaders in robotic process automation. Offering bespoke services, we build our automations on top of solid industry solutions from UiPath, SS&C Blue Prism, Enate, and ABBYY.
UiPath
UiPath is a leader in Gartner’s Magic Quadrant and our primary automation partner. UiPath’s RPA platform offers extensive governance features, cloud RPA-as-a-service, enhanced computer vision capabilities, and citizen-developer-friendly UX.
- UiPath offers a low-code platform that includes RPA, app development, intelligent document processing (IDP), test automation, process mining, API integration, and cloud delivery.
- The platform enjoys a strong market presence. By far, it is the largest RPA vendor by revenue with an extended partner ecosystem.
- The UiPath platform experiences solid global customer demand. Its diverse customer base accounts for more than 10,000 enterprises across all domains.
Our RPA Center of Excellence
Since 2017, we have had an internal RPA Center of Excellence (CoE) that delivers best practices and all the required training, support, and resources for our customers. Itransition’s CoE provides the utmost RPA benefits through collaboration with the leading RPA service providers. We continuously improve our skills in RPA development and implementation. The scope of our CoE services includes:
- Accumulating RPA expertise
- Training and certifying RPA specialists
- Identifying new opportunities and gathering domain knowledge
- Developing POCs and reusable elements
