Ecommerce services and solutions

Ecommerce services and solutions

Ecommerce services cover consulting, online store development, integration, and support, all aimed at helping merchants ensure the success of their new or existing ecommerce store. Itransition offers a full scope of ecommerce services, enabling our clients to establish a solid digital presence, better engage with customers, and drive more sales.

Our ecommerce services

ecommerce services

Our experts advise ecommerce companies on strategies to improve their digital stores, increase customer engagement, and uncover new growth opportunities. We can also thoroughly check your ecommerce store to identify inefficiencies or security flaws and suggest an improvement plan.

Itransition builds customer-centric ecommerce solutions for any business model and equips them with useful features for your target audience and unique business requirements. The ecommerce solutions we build provide easy, secure, and personalized shopping experiences, empowering brands to expand their customer base and grow online sales.

Our development team can connect your ecommerce website to trusted payment gateways, accounting software, marketing automation tools, customer support solutions, and other in-house or third-party systems to create a fully-integrated ecommerce ecosystem. Such commerce integrations ensure smooth and efficient retail operations and provide better visibility into your orders, customers, and other data.

We enhance digital stores’ security to make online transactions safer, protect customers and their data, and help retailers prevent financial and reputational losses.   Our security experts also help minimize the risk of data breaches by advising companies on the best data management practices.

Itransition can help you adopt an effective personalization strategy to craft bespoke shopping experiences and show your customers that you understand their needs deeply. We provide tools for gathering and analyzing diverse customer data, grouping users into segments and buyer personas, recommending relevant products through upselling and cross-selling, and predicting customer expectations.

We deliver cross-channel data collection and analysis tools to help merchants identify trends and behavioral patterns in customer journeys, evaluate user sentiment, and find areas for customer experience improvement. Moreover, with customer service tools integrated into your online store, you can quickly address customers’ requests and thus reinforce your relationships and nurture loyalty.

If you want to use your business data for more informed decisions, we can integrate your ecommerce solution with an analytics tool to gather and process data from different channels. As a result, you will better understand your customers, streamline stock and inventory management, optimize your product portfolio, and discover growth opportunities.

As part of our ecommerce services, we help ecommerce businesses maintain their stores and keep IT infrastructures fully functional. We can run regular website performance checks, roll out updates and upgrades, review and install security patches, and test integrations.

Looking for a reliable ecommerce service provider?

Contact us

Why choose Itransition

20+ years as an ecommerce service provider

In-house Ecommerce Center of Excellence

Certified SAP Commerce, Salesforce, Adobe, and Odoo developers and consultants

Ranked as a Top Ecommerce Developer 2022 by Clutch

Acknowledged in the IAOP’s Excellence in Strategic Partnerships program

Recognized as a Modern Application Development service provider by Forrester

Client spotlight

A shoppable video platform

1.5M

images recognized

We delivered a complex solution with AI-powered product recognition for a video ecommerce platform and optimized processes for multiple teams.

A retail BI platform

-50%

infrastructure costs

Our team helped a large retailer streamline customer data processing, enable AI-powered personalization, and facilitate informed decisions.

Furniture retailer software

+21%

sales volume

Our developers transformed back-office processes for a furniture manufacturer and built a pioneering VR-based kitchen design tool to boost customer engagement.

Salesforce CRM solution

+15%

conversion rate

Our team helped a property management company improve sales workflows, reduce manual work, cut costs, and ensure better scalability.

Odoo ERP for a service provider

-50%

purchase order approval time

With our ERP system, the customer accelerated work order management by 100% and reduced manual work by 90%.

Payment processing system modernization  

up to 200,000

daily transactions

Our developers revamped a payment processing system that facilitates quick and easy payments and handles about 60,000 transactions daily.

A shoppable video platform

1.5M

images recognized

We delivered a complex solution with AI-powered product recognition for a video ecommerce platform and optimized processes for multiple teams.

A retail BI platform

-50%

infrastructure costs

Our team helped a large retailer streamline customer data processing, enable AI-powered personalization, and facilitate informed decisions.

Furniture retailer software

+21%

sales volume

Our developers transformed back-office processes for a furniture manufacturer and built a pioneering VR-based kitchen design tool to boost customer engagement.

Salesforce CRM solution

+15%

conversion rate

Our team helped a property management company improve sales workflows, reduce manual work, cut costs, and ensure better scalability.

Odoo ERP for a service provider

-50%

purchase order approval time

With our ERP system, the customer accelerated work order management by 100% and reduced manual work by 90%.

Payment processing system modernization  

up to 200,000

daily transactions

Our developers revamped a payment processing system that facilitates quick and easy payments and handles about 60,000 transactions daily.

A shoppable video platform

1.5M

images recognized

We delivered a complex solution with AI-powered product recognition for a video ecommerce platform and optimized processes for multiple teams.

A retail BI platform

-50%

infrastructure costs

Our team helped a large retailer streamline customer data processing, enable AI-powered personalization, and facilitate informed decisions.

Furniture retailer software

+21%

sales volume

Our developers transformed back-office processes for a furniture manufacturer and built a pioneering VR-based kitchen design tool to boost customer engagement.

Salesforce CRM solution

+15%

conversion rate

Our team helped a property management company improve sales workflows, reduce manual work, cut costs, and ensure better scalability.

Odoo ERP for a service provider

-50%

purchase order approval time

With our ERP system, the customer accelerated work order management by 100% and reduced manual work by 90%.

Payment processing system modernization  

up to 200,000

daily transactions

Our developers revamped a payment processing system that facilitates quick and easy payments and handles about 60,000 transactions daily.

Our customers say

We are highly thankful to Itransition for their excellent work - they were instrumental in delivering a solution that covered all our needs and beyond. They helped us eliminate fragmented systems, reduce manual data entry, and manage all our processes from a single point. They also performed a number of integrations,... which significantly contributed to better performance. Overall, due to solution implementation performed by Itransition and business processes automation, our sales conversion rates increased by 15%.

Sam Wilson

Solutions Architecture Director Bruntwood

Ecommerce solutions we develop

We apply our ample ecommerce development expertise to deliver bespoke, feature-rich solutions for online retailers of any size that streamline their ecommerce workflows and provide seamless shopping experiences.

Ecommerce stores

Itransition builds online stores with a responsive design, intuitive navigation, smooth checkout, and rich customer support options. We can also integrate your store with relevant retail tools to create a unified ecommerce environment with streamlined operations and enable fast, data-driven decisions.
Ecommerce stores

We develop ecommerce portals in line with your brand’s vision and business requirements to facilitate online deal management, payment, and target audience engagement. Equipping your portal with robust analytics tools, we help you create more personalized buying experiences and quickly adapt to changes in customer behavior.
Ecommerce portals

We create high-performance online marketplaces that connect multiple ecommerce vendors and customers and help them access untapped customer segments and increase their profitability. We equip our marketplace solutions with dedicated dashboards and features for admins, vendors, and customers.
Marketplaces

Our mobile developers create mobile commerce applications to help retailers reach a wider audience, accelerate buyer journey, and communicate directly with customers. With smooth smartphone payments, store owners ensure quick checkout, minimize shopping cart abandonment rate, increase customer satisfaction, and grow sales volume.
Mobile ecommerce apps

We set up a single ecommerce ERP to gather data from disparate systems and provide online businesses with workflow visibility and better data control.
Ecommerce ERP

The CRM software we deliver enables digital merchants to unlock valuable information about their current customers and even attract new potential customers. With this data, companies can shape tailored shopping experiences, fine-tune promotional campaigns, improve the sales pipeline, and better manage their sales teams.
Ecommerce CRM

We develop reliable point-of-sale solutions supporting credit cards and other payment methods. In addition, we help entrepreneurs implement extra features for effective inventory, employee, customer and sales management, giving them full control over sales-related workflows.
POS

Inventory management systems

We deliver inventory management systems to help ecommerce businesses accurately track their stock levels in real-time, prevent stock-outs and overstocking, optimize supply chains, manage prices, and build better merchandising strategies. Such tools also give customers better visibility into shipping and delivery information.
Inventory management systems

We create custom logistics solutions to help retailers quickly process orders, generate invoices, choose the best delivery routes, check real-time delivery statuses, handle returns, and monitor goods’ transportation conditions.
Logistics software

Data analytics and BI

We enable digital merchants to use their cross-channel ecommerce data to uncover online sales trends and adjust marketing efforts based on customers’ preferences, boost operational efficiency through streamlined decision-making, and identify areas for improvement and growth.

Data analytics and BI

Advanced technologies in ecommerce

We apply advanced technologies to help online businesses deliver superb customer experiences and get a competitive edge.

We can incorporate AR and VR technologies into your ecommerce store to create immersive consumer experiences and help customers make purchasing decisions more confidently.

  • Virtual showrooms
  • 3D product demos
  • Virtual fitting rooms
  • Product samplers
  • AR product catalogs and product reviews
  • Product descriptions and support captions

We implement ML tools to drive personalized shopping and improve customer experience in multiple aspects.

  • Product recommendations
  • Customer sentiment analysis in support chats
  • Intelligent chatbots and virtual assistants
  • Contextual shopping
  • Smart search engines
  • Fraud detection
  • Pricing optimization

Our computer vision software engineers build applications for visual data analysis that can transform your digital store.

  • Shoppable video solutions
  • Product image tagging
  • Image-based product search
  • Smart inventory management
  • Image moderation for marketplaces

Our intelligent solutions can analyze customer behavior, discover sales trends, and predict changes, enabling store owners to make informed decisions.

  • Personalized recommendations
  • Supply chain optimization
  • Demand prediction
  • Dynamic pricing

Our ecommerce project roadmap

1

Planning

Definition of requirements for the future ecommerce solution

2

Design

Hands-on prototyping, specification review and technical sketching, UI/UX design

3

Development

Coding, front-end and back-end development, integration with other systems and tools

4

Acceptance testing

End-to-end acceptance testing and expert supervision

5

Deployment

Deploying the final project, post-release testing, and corporate training

6

Maintenance and support

Performance monitoring, software upgrades, repairs, and fixes. First-line support of customers and partners

Ecommerce platforms we work with

To create a storefront for your products or services, we select the most suitable off-the-shelf ecommerce platform and set it up based on your specific business needs, available budget, and growth goals.

A flexible and easily scalable cloud-based, headless commerce platform
Key features
Multi-branding Cross-channel shopping enablement Adobe Sensei AI-powered dynamic content, tiered pricing, and personalized recommendations  Real-time inventory management with sourcing and stock tracking SEO tools BI features for real-time ecommerce metric analysis 150 language packs and regional extensions
Best for
Medium and large B2B and B2C merchants
Product differentiator
Amazon sales channel with access to Sell On Amazon features
Limitations
A steep learning curve API customization requires vendor-sponsored developers An outdated content management system interface
Pricing
Customized pricing on demand
A highly-scalable cloud-based, headless ecommerce platform
Key features
Options for different business models  Optimization of every touchpoint for mobile A suite of related Salesforce products complementing the electronic commerce functionality Improved search Insights for one-to-one personalization powered by native Cloud Einstein AI Omnichannel commerce capabilities 15 languages and connection to an external translation system
Best for
Medium B2C and B2B retailers and large-scale enterprises
Product differentiator
Automatic domain capacity adjustment to handle sudden spikes in traffic
Limitations
Time-consuming implementation  A steep learning curve Can be costly
Pricing
Various pricing options for different business models
A cloud-based, enterprise-grade platform
Key features
A wide range of built-in features and prebuilt integration options Flexible content management module Smart composable storefront editor Seamless integration with all SAP products Customizable authentication and access control framework Enterprise support  Autoscaling Omnichannel customer engagement Distributed order management tools Multilingual catalogs Self-service options for B2B Commerce
Best for
Medium and large B2B, B2C, and B2B2C enterprises
Product differentiator
Centralized management of complex processes from a single platform
Limitations
Can be costly  Time-consuming implementation  Requires extensive training
Pricing
Price upon request
An all-in-one modular, open-source management platform
Key features
Intuitive UI and navigation  Drag-and-drop website builder Inventory and delivery management Built-in marketing promotion tools SEO features Multiple store management Integration with payment platforms and shipping services BI and reporting capabilities
Best for
Businesses of all sizes
Product differentiator
Real-time product update without page reloading during a session
Limitations
Customer support service can be slow Free community version is hard to maintain No distinct packages for small and large businesses
Pricing

Free basic plan
with one app integration

Paid plans start
at $11.90 per user per month

Shopify

A cloud-based ecommerce platform with a low entry barrier
Key features
Multiple mobile-friendly design templates Customizable secure checkout Multiple payment options SEO and marketing tools Automated recurring administrative tasks Thousands of free and paid applications for storefront customization Features and tools for inventory, marketing, payment, and shipping management 50 languages and translation support Location-based tax management services
Best for
Businesses of all sizes
Product differentiator
User-friendly software that doesn’t require in-depth technical knowledge
Limitations
Essential add-ons, plugins, and extensions can be costly Limited official training resources
Pricing

A free 3-day trial:
+ $1 per month for 3 months on select plans

Multiple payment plans:
starting from $24.00 per month

WordPress

An easy-to-use website builder with ecommerce-focused plugins
Key features
A powerful WooCommerce plugin for creating fully-functional online stores Many free and paid vetted customization extensions SEO-friendly 24 languages and major currencies support 1,200+ ecommerce-focused templates
Best for
Businesses of all sizes
Product differentiator
Easy implementation without the need for in-depth technical expertise Plenty of tutorials from vendors and external users
Limitations
A large number of plugins can decrease the site’s performance Store owners are responsible for PCI compliance Most advanced ecommerce features are available as paid plugins
Pricing

Online store plans
start at $25 per month

Fees for additional paid services

Ecommerce technologies we use

Hosting platforms
Hosting platforms

DigitalOcean GoDaddy

AWS Cloudflare (CDN)

Shopify

On-premises hosting

Front-end technologies
Front-end technologies

CSS

JavaScript (Angular, React)

HTML

Back-end technologies
Back-end technologies

JavaScript (Node.js) PHP

Python

Java

.NET

Databases
Databases

MySQL

MongoDB

Firebase

Third-party business tools
Third-party business tools

Payment gateways

PayPal Apple Pay Google Pay Stripe

Content creation

Canva WordPress

Inventory management, accounting, and logistics

Shipwire ShippingEasy Veeqo

Quickbooks Commerce Zoho

Analytics

Google Analytics Optimizely

Customer service

Acquire Zendesk

Reasearch

Semrush Ahrefs

Marketing tools

MailChimp Buffer

Accelerate your ecommerce growth with Itransition

Get in touch

Related services

Cloud consulting

Cloud consulting

Itransition helps migrate software to a suitable cloud platform with minimum disruption to your operations. We also provide cloud development, integration, and modernization services.

Quality assurance

Our team delivers quality assurance and testing services to detect and fix vulnerabilities and ensure flawless operation and security of your software.

Web portal development

We build user-friendly and safe digital hubs, providing access to varied features and content to meet your audience’s needs.

Application migration

Application migration

We offer end-to-end migration services to move your software applications to on-premises or cloud environments with minimal downtime and no data loss.

Itransition’s best practices

Customer-centric platforms

Itranisition helps put customers at the forefront and develop easy-to-use, device-agnostic solutions that provide convenient shopping experiences.

Cost-effective development

Building online stores with us, even small businesses can choose a cooperation model that fits into their budget and project goals.

Technical expertise

Our developers can accurately determine how the final solution should work and what tech stack is best suited for it.

Cyber security

Prioritizing buyers’ and sellers’ data security, Itransition applies best-in-class technologies to prevent cyber attacks and protect sensitive information.

Regulatory compliance

Working with our experienced team, companies get solutions properly compliant with PCI DSS, GDPR, or any other regulations, as well as expert advice on the best data protection practices.

Timely delivery

Because we use well-established project management methodologies, we meet deadlines and deliver solutions on time.

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