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Ecommerce services & solutions
Ecommerce services we provide
Our experts guide companies through launching an ecommerce solution, helping them overcome business and technical challenges that arise. We also conduct an in-depth audit of existing ecommerce stores to identify inefficiencies or process bottlenecks and recommend improvement strategies for optimizing ecommerce processes and increasing customer engagement.
We implement ecommerce solutions on top of suitable platforms or develop custom software from scratch in line with your unique business requirements, equipping your solution with a rich set of features to enable secure and convenient online sales.
Integration
Our team implements secure integrations to connect your ecommerce solution with other corporate applications like ERP, CRM, and order management systems or third-party services like payment gateways, establishing smooth data exchange between them and facilitating accurate data analytics and decision-making.
Modernization
We revamp your outdated ecommerce solution to align it with your current business needs and evolving customer expectations by enhancing its functionality with new features, refreshing its UX/UI design, migrating it to more scalable platforms, or completely reengineering it to significantly improve its performance, scalability, and operational efficiency.
Digital experience optimization
We review the UX/UI design of your ecommerce solution, analyze user journey maps across digital touchpoints, and run usability tests to help you find and eliminate friction points in customer interactions and optimize online shopping experiences. Our consultants also help you adopt effective personalization and customer engagement tactics to increase conversions and foster customer retention.
Support & maintenance
We maintain your ecommerce solution and keep it fully operational and aligned with your evolving business and user needs over time. Our support team continuously monitors your solution’s performance, timely resolves detected and reported issues, applies security patches, and rolls out updates.
Looking for a reliable ecommerce service provider?
ML-powered shoppable video platform
Itransition helped AiBUY, an interactive video ecommerce platform provider, redesign the solution’s architecture, implement ML-based product recognition features, migrate it to the cloud, and set up collaborative development processes. As a result, our client significantly sped up the deployment of new releases and reduced feature delivery costs by 30%.
8%
buyer conversion rate increase
AI-powered retail BI platform development
Our team delivered a BI platform for predictive analytics for a fashion retailer, helping them collect and analyze diverse customer data and use it for further shopping experience personalization. With the new solution, our client increased the volume of data collected for analysis by 15% and reduced infrastructure costs by 50%.
25%
increase in client base
Ecommerce technology & process consulting
We audited the technology landscape and business processes of a large ecommerce agency and delivered an improvement plan to address multiple problem aspects, including system architecture, technology stack, feature development, and development process optimization. The client cut annual operational costs by 16% and achieved 97% end-client satisfaction after implementing our recommendations.
21%
sales growth
Furniture manufacturing software suite development
We developed a suite of business process management solutions and an ecommerce website with a VR kitchen design tool, one of the company’s major customer engagement products, to a leading UK kitchen manufacturer and retailer. As a result of our five-year collaboration, our client significantly improved their business processes and managed to expand their business into the luxury segment.
5x faster
page load time
Adobe-based digital store development
We delivered an Adobe-based ecommerce store for a hardware and software product retailer, extending the capabilities of a default Adobe theme and integrating the solution with suppliers’ databases and business tools. With the new online store in place, our client was able to serve over 90,000 customers and grow their partner base by 6 times.
25%
conversion growth
SAP Commerce search enhancement
Our team improved the search process for an SAP Commerce-based store with a catalogue of over 150,000 products. After we implemented custom search scenarios, optimized and personalized search mechanics, and automated search administration tasks, our client reduced search engine administration efforts by 12 times.
Ecommerce solutions we build
Itransition delivers a wide range of customer-facing and back-office ecommerce solutions to help businesses streamline various complex workflows and provide high-quality shopping experiences.
Online stores | We build user-friendly, responsive online stores with intuitive navigation and rich functionality that facilitate quick product discovery and purchase. |
|---|---|
Ecommerce portals | We develop multifunctional portals to facilitate the brand’s interactions with customers, partners, suppliers, or other vendors, enabling seamless collaboration, ecommerce transactions facilitation, and real-time information sharing to promote stronger relationships. |
Marketplaces | Our developers create digital commerce solutions that connect sellers and buyers, allowing owners to generate revenue through commissions and build sustainable, scalable digital businesses. |
Mobile commerce apps | We develop mobile applications that combine intuitive design, well-balanced feature sets, and seamless performance to help companies enhance customer experiences and increase engagement with convenient on-the-go shopping. |
POS systems | Our team develops point-of-sale solutions that enable retailers to quickly accept payments from customers and effectively manage sales, inventory, and financial operations. |
Inventory management software | We deliver software that helps ecommerce businesses accurately track and optimize their stock levels in real-time, reducing inventory costs. |
Order management systems | We create software solutions that allow companies to streamline order creation, processing, and shipping management and ensure timely order fulfillment. |
Ecommerce ERP | We implement ERP systems that centralize and automate key business functions such as inventory control, order processing, financial management, and logistics, enabling companies to effectively manage day-to-day ecommerce operations. |
Ecommerce CRM | Our team helps companies adopt tailored CRM software to optimize their sales funnels and deliver personalized shopping experiences by gaining actionable insights and anticipating customer needs based on data from multiple sales and interaction channels. |
Logistics management software | We create comprehensive software solutions that streamline business processes across the supply chain and help companies ensure faster order deliveries and better stock availability. |
Ecommerce analytics | We implement data analytics and business intelligence solutions that help companies leverage data from multiple channels and software to gain valuable customer or business process insights and improve decision-making. |
Advanced technologies we use for ecommerce projects
Artificial intelligence
We deliver AI-powered ecommerce solutions that optimize routine back-office processes like restocking or product pricing and enhance shopping experiences with hyperpersonalization and 24/7, quick customer service.
Predictive analytics
We develop ecommerce predictive analytics solutions that allow companies to anticipate customer behavior, product performance, and demand trends and predict sales performance, helping them move from reactive to proactive, data-driven decision-making.
Augmented & virtual reality
We build virtual stores and other ecommerce solutions enhanced with augmented, virtual, and mixed reality technologies to create memorable, immersive customer experiences and help customers make purchasing decisions more confidently.
Platforms we work with
Adobe Commerce (Magento)
As a provider of Adobe Commerce (Magento) solutions with 15+ years of experience, we help companies select the most suitable platform edition and tailor it to their specific commerce needs or upgrade their existing Adobe Commerce (Magento) solution.
Salesforce
A Salesforce partner for over 10 years, Itransition implements ecommerce solutions on top of Agentforce Commerce (formerly known as Salesforce Commerce Cloud) as well as Salesforce-based CRM systems, configuring and customizing the platform’s out-of-the-box functionality, developing custom components, and supporting the solutions after the implementation.
SAP Commerce
As an SAP Silver Partner, we deliver ecommerce solutions on top of SAP Commerce Cloud, customizing the platform in line with companies’ business workflows, implementing resulting solutions to the target environment, and ensuring its stable operation over time.
Odoo
As a certified Odoo service provider, we help companies implement Odoo-based ecommerce solutions and feature-rich ERP systems and securely integrate them with their corporate business applications and third-party tools.
Shopify
Our team provides end-to-end Shopify services, including platform configuration, customization, implementation, and support, to help online businesses streamline their ecommerce operations.
WordPress
We help companies implement ecommerce solutions on top of WordPress, selecting, configuring, and customizing the most optimal plugins and templates or developing custom features to meet your business requirements.
Our technology stack for ecommerce projects
Software platforms | Microsoft Dynamics 365 Tableau Power BI Atlassian |
|---|---|
Backend | PHP Symfony Laravel .NET ASP.NET Core KotlinKtor JavaSpring JavaScript Node.jsNestJS Ruby Ruby on Rails Python DjangoFlask GolangFirebase Serverless |
Frontend | HTML CSS JavaScriptTypeScript Angular React Vue.js Next.jsjQuery Svelte |
Mobile | Kotlin Java Swift React Native FlutterKotlin Multiplatform .NET MAUI |
Cloud hosting | Amazon Web Services Microsoft Azure Google Cloud Platform DigitalOcean Cloudflare Oracle Cloud Infrastructure |
About Itransition
25+ years in ecommerce development and consulting
Internal Ecommerce Center of Excellence
Partnerships with Salesforce, SAP, Odoo, Microsoft, AWS, and Atlassian
Recognized for our software development expertise by Forrester, Zinnov Zones, Everest Group, ISG, and Quadrant Knowledge Solutions
Mature quality and security management practices validated by ISO 9001 and ISO 27001 certifications
Delivering solutions compliant with domain-specific regulations, including PCI DSS and GDPR
Ranked as a Top Ecommerce Development Company by Clutch
Featured in IAOP’s Excellence in Strategic Partnerships program for collaboration with a video ecommerce platform provider
FAQs
There are various scenarios when ecommerce businesses, from startups and small businesses to large established brands, can benefit from outsourcing their projects to experienced third-party ecommerce services providers. The most common reasons for outsourcing include the lack of required tech expertise or skills in the in-house team and the need to speed up the development of a commerce platform without investing in recruitment and training of the staff. All this allows companies to ensure successful and cost-efficient project delivery while staying focused on their core business activities.
With the assistance of a reliable ecommerce service provider, companies can improve their product catalogs and product listings to increase item discoverability, optimize the checkout process to reduce cart abandonment rates, and enhance the online store’s visibility through search engine optimization (SEO). In addition, ecommerce service agencies can help companies expand to multichannel sales and attract more customers by integrating API-based product data feeds to marketplaces like Amazon, Walmart, and eBay or social media.
Generally, implementing a platform-based ecommerce application equipped with basic, essential functionality can take from a month or more. If you are building a more advanced solution with complex customizations, multiple integrations, and sophisticated functionality, the development process can take up to a year. For custom ecommerce development, project duration can take about 3 months for an average ecommerce store, while large-scale solutions generally require more time. The exact duration depends on the development approach (custom vs platform-based), the number and complexity of the solution’s features and integrations, and the size and skills of the development team.
Ecommerce development costs vary greatly depending on various aspects, such as custom or platform-based development approach, the solution’s functional capabilities and integrations, and developers’ pay rate. The costs can start at $15,000 for small, simple storefronts, $55,000 for mid-sized ecommerce solutions, and $200,000 for advanced platforms and multi-vendor marketplaces.
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