Which ERP deployment model is more customization-friendly?

Cloud-based ERPs hosted remotely and managed by the vendor can only be modified or expanded by third-party developers within strict, predefined settings. On-premise ERPs deployed on your own servers, on the other hand, ensure full control over the product and therefore extensive customization options.

Is it better to configure or customize my ERP?

As a rule of thumb, the first option to consider is configuration, since it's generally easier, faster, cheaper, and less prone to creating compatibility and updating issues. However, organizations requiring an ERP adjusted to their established processes and long-term goals should invest in customization.

Should I customize my ERP before or after its implementation?

Nothing prevents your business from customizing an ERP before actually deploying it. Still, allowing your staff to familiarize themselves with the new system for a couple of months will help you assess how it integrates with your workflows, identify its limitations, and set up a better customization plan.

ERP Customization: Types, Pay-offs, Services & Guidelines