Microsoft Cloud for Healthcare

Microsoft Cloud for Healthcare

Microsoft Cloud for Healthcare is a highly customizable solution developed for the healthcare industry and based on a suite of Microsoft products. It helps care providers enhance patient experiences, coordinate care, and improve operational efficiency, while ensuring regulatory compliance. As a Microsoft Solutions Partner, Itransition enables healthcare organizations to unlock and expand the potential of Microsoft Cloud for Healthcare by implementing this powerful suite into their IT environment.

About Itransition

A Microsoft Partner since 2008

50+ certified Microsoft experts

Top cloud consultant according to Clutch

5+ years of delivering AI-driven solutions

Internal Microsoft and Healthcare Centers of Excellence

25+ years of experience in healthcare IT

Recognized for Telemedicine and IoT expertise by Zinnov Zones

Working knowledge of DICOM, FHIR, ICD-10, and CPT

Microsoft Cloud for Healthcare capabilities

Microsoft Cloud for Healthcare offers a wide range of capabilities that enable healthcare organizations to get ahead of their competitors, overcome industry-specific challenges, and achieve desired outcomes.

Microsoft Azure

Microsoft 365

Microsoft Power Platform

Microsoft Teams

Dynamics 365

Microsoft Fabric

Microsoft Cloud for Healthcare

Improve patient experiences

Patient engagement

Let patients participate in their healthcare decisions by providing them with secure access to their medical data and engaging them with personalized interactions.

  • Patient self-service portal to access health records and care services
  • Marketing tools for more targeted patient outreach campaigns
  • Voice and text virtual assistants

Patient insights

Have all patients’ information in one place to quickly get the most essential details of each case, get insights into patients’ needs and health patterns, create accurate treatment plans, and achieve better health outcomes.

  • Patient data centralization from organizations’ systems
  • Conversation transitions for seamless handoff from chatbots to service center agents

Telehealth

Provide your patients with high-quality virtual health services via a secure platform that allows them to manage their health information, schedule appointments, communicate with care providers in audio, video, or text format, and exchange images and documents.

  • Virtual consultations
  • Virtual appointment management
  • Data centralization from remote patient monitoring devices for more accurate remote diagnostics and condition management

Promote team efficiency & collaboration

Resource & workflow management

Optimize resource and personnel workload distribution according to patients’ needs and appointments from a single application. 

  • Inventory management
  • Schedule management

Care management

Allow care teams to quickly view patients’ health data and configure care plans, and help patients resolve health issues that don’t require medical intervention from home.

  • A library of templates and tools for care plan creation automation
  • A knowledge base for patient service agents
  • Appointment scheduling, task distribution, and visiting route optimization for home healthcare teams

Care collaboration

Enable different departments of your organization, vendors, and partners to work together efficiently with a secure communication channel, a unified view of all patient health data, and transparently distributed tasks.

  • Configurable patient information boards that unify clinical notes and patient insights from different specialists
  • Schedule dashboards with a comprehensive view of all personnel’s tasks
  • Teams-powered secure communication channels for care teams’ everyday collaboration
  • Instant communication with a Walkie Talkie feature in the Microsoft Teams mobile app for emergency teams’ connection

Medical image sharing

Enable clinicians to easily exchange medical images with each other, quickly assign priority levels to cases, and draw attention to anomalies that need closer examination.

Empower your healthcare professionals

Voice-enabled documentation

Help medical professionals spend less time writing clinical notes by supplying them with an AI-powered solution to accurately record all interactions with patients.

Clinical decision-making support

Capture patient clinical data from a variety of channels more efficiently with automated text processing and present it via user-friendly customizable dashboards, allowing care teams to easily access insights crucial for making clinical decisions.

Precision imaging

Enhance the quality of medical images shared inside and outside the organization with a powerful cloud-based platform for better patient outcomes.

Derive valuable insights from data

Clinical analytics

Gain insights into patients’ health that can be used to both improve individual patients’ treatment and enrich general guidelines and best practices. Enhance diagnostic accuracy and streamline population health assessment with AI-driven predictive analytics solutions. Recognize patterns in patients’ health history and create data models that help predict care outcomes.

Operational analytics

Unify and process inventory and financial data to gain more control over your supplies, facilities, and budget. Discover workflows that can be optimized in terms of cost and sustainability and gain insights that help improve health team collaboration with suppliers, partners, and payers.

Performance analytics

Discover the factors that influence your departments’ performance to deliver better patient care and prevent personnel burnout, leading to lower hospitalization and readmission rates, increased patient satisfaction, and higher revenues.

Microsoft Cloud for Healthcare solutions we deliver

Microsoft Cloud for Healthcare solutions we deliver

We use healthcare data management, patient access and engagement, and other Microsoft Cloud for Healthcare capabilities to create user-friendly, secure, and compliant EHR systems that are highly interoperable with other healthcare and business software, promoting smooth and safe patient data sharing across the organization.

Using Microsoft Cloud for Healthcare, we deliver solutions that allow healthcare organizations to offer audio and video consultations, virtual visit scheduling, and remote patient monitoring to their patients.

We implement HMS solutions based on Microsoft Cloud for Healthcare to unify operational data from different parts of the organization’s health IT ecosystem, aiding in inventory, facility, and task management.

Our experts leverage Dynamics 365 Sales and Customer Insights capabilities of the Microsoft Cloud for Healthcare suite to deliver healthcare CRM solutions that streamline sales and marketing processes, boost patient engagement, and help healthcare organizations grow revenue.

We deliver Microsoft Cloud-based patient portals personalized according to an organization’s specialty, patient population demographics, business model, and other specifics.

Relying on Microsoft Dynamics 365 Sales and Customer Insights components of the Microsoft Cloud for Healthcare, we build robust ecommerce solutions for medical device manufacturers, pharma companies, and other healthcare organizations to sell their products and services online.

We assist healthcare organizations with adopting and using Microsoft Power BI as part of the Microsoft Cloud for Healthcare suite. Its ability to quickly deliver valuable data insights in a comprehensible format helps care providers make data-driven decisions and achieve business goals like enhanced patient care and team performance.

Our experts tune Microsoft Cloud for Healthcare analytical capabilities to the particular organization’s requirements to help healthcare providers take faster actions leading to better outcomes. For example, healthcare providers can use the software to recognize important patterns in patients’ health information, make predictions based on them, and adjust treatment plans accordingly.

Implement Microsoft Cloud for Healthcare with expert help

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Our healthcare success cases

An IoMT solution for emergency care

Optimized

Code Blue procedures

Utilizing Microsoft Azure services, we developed a medication and equipment management system that facilitates proper Code Blue event procedures. This HIPAA- and FDA-compliant solution also helps healthcare organizations analyze personnel’s actions during the Code Blue event to make them faster and more accurate.

BPM automation for UK care homes

2x

operational cost reduction

Combining Microsoft Azure tools with other technologies, our team delivered a business process management application for a clinical and residential care agency. The system enables the acceleration of care homes’ routine workflows and thus reduces operational costs.

A custom equipment monitoring app for a healthcare charity

100,000

defibrillators monitored

We created a mobile-friendly web application connected to a custom database containing information about publicly available defibrillators, with all components hosted in Microsoft Azure. This solution provides medical professionals with valuable information on the location, operational state, and frequency of defibrillators’ usage, ultimately contributing to public health and safety improvements.

An IoMT solution for emergency care

Optimized

Code Blue procedures

Utilizing Microsoft Azure services, we developed a medication and equipment management system that facilitates proper Code Blue event procedures. This HIPAA- and FDA-compliant solution also helps healthcare organizations analyze personnel’s actions during the Code Blue event to make them faster and more accurate.

BPM automation for UK care homes

2x

operational cost reduction

Combining Microsoft Azure tools with other technologies, our team delivered a business process management application for a clinical and residential care agency. The system enables the acceleration of care homes’ routine workflows and thus reduces operational costs.

A custom equipment monitoring app for a healthcare charity

100,000

defibrillators monitored

We created a mobile-friendly web application connected to a custom database containing information about publicly available defibrillators, with all components hosted in Microsoft Azure. This solution provides medical professionals with valuable information on the location, operational state, and frequency of defibrillators’ usage, ultimately contributing to public health and safety improvements.

An IoMT solution for emergency care

Optimized

Code Blue procedures

Utilizing Microsoft Azure services, we developed a medication and equipment management system that facilitates proper Code Blue event procedures. This HIPAA- and FDA-compliant solution also helps healthcare organizations analyze personnel’s actions during the Code Blue event to make them faster and more accurate.

BPM automation for UK care homes

2x

operational cost reduction

Combining Microsoft Azure tools with other technologies, our team delivered a business process management application for a clinical and residential care agency. The system enables the acceleration of care homes’ routine workflows and thus reduces operational costs.

A custom equipment monitoring app for a healthcare charity

100,000

defibrillators monitored

We created a mobile-friendly web application connected to a custom database containing information about publicly available defibrillators, with all components hosted in Microsoft Azure. This solution provides medical professionals with valuable information on the location, operational state, and frequency of defibrillators’ usage, ultimately contributing to public health and safety improvements.

Our services

Consulting

We work closely with our clients to analyze their specific workflows, understand their current needs, and determine which processes can be covered by Microsoft Cloud for Healthcare. We advise them on the most fitting configuration of this Microsoft solution and the necessary combination of licenses for the particular case and outline an end-to-end implementation project plan with the organization’s timeframe and budget in mind.

Implementation

We help healthcare organizations adopt Microsoft Health Cloud for Healthcare to ensure their successful digital transformation. We use Microsoft ClickOps and other configuration tools to tune the solution according to our clients’ business and clinical specifics. We also customize Microsoft Cloud for Healthcare when the particular case calls for expanded system capabilities. Our experts integrate the solution into the existing healthcare IT infrastructure, ensuring interoperability between MS Cloud for Healthcare and third-party health systems, including EHRs from Epic or Oracle. When switching from legacy software to Microsoft Cloud, we handle data migration, ensuring a smooth transition from the old systems to the new one with minimal disruption to your operations.

Support

We provide L1-L3 levels of Microsoft Cloud for Healthcare support and maintenance services, handling all kinds of tasks: issues’ resolution, system administration, solutions’ productivity assessments and improvement, and scheduled and on-demand solution updates.

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Microsoft Cloud for Healthcare implementation challenges

Challenges

How we help

Due to the solution’s vast configuration capabilities, defining the optimal setup of MS Cloud for Healthcare for a particular organization is rather challenging.

Due to the solution’s vast configuration capabilities, defining the optimal setup of MS Cloud for Healthcare for a particular organization is rather challenging.

Our experts have a deep understanding of the nuances of care workflows, which helps us accurately map specific business processes to software capabilities and select and implement an optimal MS Cloud for Healthcare feature set.

Switching to a new healthcare solution can disrupt existing workflows.

Switching to a new healthcare solution can disrupt existing workflows.

Our team develops a change management strategy suitable for the particular healthcare organization to minimize the risk of workflow disruptions during the MS Cloud for Healthcare implementation.

Lack of compatibility between organizational healthcare systems, including legacy ones, and Microsoft Cloud for healthcare can hinder interoperability within a company.

Lack of compatibility between organizational healthcare systems, including legacy ones, and Microsoft Cloud for healthcare can hinder interoperability within a company.

We facilitate the integration of MS Cloud for Healthcare and any other systems by utilizing the Microsoft platform tools and custom connectors created for each unique case.

Some users find Microsoft Cloud for Healthcare’s UI too complex, which can lead to staff burnout.

Some users find Microsoft Cloud for Healthcare’s UI too complex, which can lead to staff burnout.

Our experts configure the MS Cloud for Healthcare interface to make it more intuitive, as well as add and customize specific modules or workflows to the solution, so it doesn’t contain irrelevant elements.

The process of migrating large amounts of healthcare data to the new system is time-consuming and error-prone.

The process of migrating large amounts of healthcare data to the new system is time-consuming and error-prone.

Our specialists create data governance and migration strategies that cover the particular organization’s requirements and ensure the high quality and security of data.

Microsoft Cloud for Healthcare has a complex cost structure, which makes implementation project budgeting challenging. 

Microsoft Cloud for Healthcare has a complex cost structure, which makes implementation project budgeting challenging. 

We advise healthcare organizations on the potential upfront and hidden costs of the MS Cloud for Healthcare implementation project, suggest the combination of licenses necessary for the solution’s desired functionality, and help reduce the adoption and maintenance costs.

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