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Telemedicine for pediatrics:
features, integrations & benefits
February 25, 2025
Telemedicine solutions for pediatrics allow healthcare organizations to deliver services remotely to families, eliminating the need for in-person visits. Pediatric telehealth solutions usually consist of audio and video conferencing tools and other additional functionality to facilitate telehealth.
With extensive experience in developing telemedicine solutions, Itransition helps healthcare providers facilitate remote care and enables parents to connect with pediatric specialists anywhere at any time.
About Itransition
25+ years in healthcare software development
Delivering HIPAA-, HITECH-, FDA-, and IEC 62304-compliant healthcare software
Practical knowledge of international healthcare data standards and coding procedures, including DICOM, FHIR, ICD-10, and CPT
Among notable providers in Forrester’s 2024 Modern Application Development Services Landscape report
Internal Healthcare Center of Excellence
Pediatric telehealth key market facts
26.1%
expected global pediatric telehealth market CAGR between 2024 and 2031
17mn
children in the US need more than an hour to get to a regional pediatric hospital
85%
of children and adolescents surveyed are satisfied with their telemedicine visits
76.7%
of primary care physicians provide comparable care quality in virtual and office visits
Key functionality of telemedicine for pediatrics
While every platform is different, most of them possess basic functionality for providing effective virtual care.
Scheduling
- Scheduling functionality for approving, declining, and managing appointments and urgent care visits
- Patient-driven appointment requests management
- Timeslots showing physician’s availability
- Appointment confirmation emails/notifications
- Estimated wait times
- Automated notifications or email appointment reminders
Communication
- One-on-one video and audio consultations
- Video group therapy sessions
- Chats for synchronous and asynchronous communication
- Recordings of therapy sessions or consultations
- Pre-visit or annual check-up questionnaires
Remote care management
- Logs of the child’s vitals, symptoms, lifestyle, and nutrition
- Monitoring changes in patient condition over time
- Notifications about critical condition changes
Treatment & medication management
- Individual treatment plan management
- Treatment adherence logs
- Adverse effect or allergy reporting
- Online prescription management
- Automatic pharmacy orders and refills
- Alternative treatment suggestion
Data security & compliance
- Advanced authentication and authorization protocols
- Compliance with privacy regulations like HIPAA and HITECH
- Data encryption and masking to safeguard protected health information (PHI)
- Identity management and access control features
- Real-time threat monitoring
- Medical image anonymization/de-identification
- Previsit consent collection mechanisms
Knowledge hub
- Condition and care management training
- Self-check instructions for patients
- Psychological support group meetings and chats
- Treatment templates and educational materials on rare conditions for medical personnel
Enhance the efficiency of your pediatric practice with our custom telemedicine solution
Benefits of telemedicine for pediatrics
Telemedicine for pediatrics benefits both patients and medical practices, allowing for extended service reach and more flexibility for medical care teams and patients.
Stronger doctor-patient relationships
Telehealth enables the continuity of care, allowing pediatric clients to feel more secure knowing they can
consult a specialist when needed. Children usually get very frustrated with frequent changes of the medical
team, and visiting the same doctors and nurses benefits their mental well-being. Moreover, most caregivers
appreciate the ability to consult about their child’s health without taking time off from work.
All of the above contributes to the patient's satisfaction with the pediatric practice, which in turn helps build
trust and willingness to turn to a particular provider in the future.
Cost savings
A telehealth platform helps pediatric practices expand the variety of their services and reduce expenses by performing video check-ups, sending follow-ups to patients, and communicating with them synchronously and asynchronously without opening additional facilities. Many specialists, like private practice owners, can always consult patients remotely via a virtual visit, saving on office expenses.
Improved personnel satisfaction
Pediatric telemedicine apps facilitating remote care to patients help medical personnel build more convenient schedules and prevent burnout caused by working long hours, having limited freedom or flexibility, and unpredictable work schedules. In addition, built-in payment modules in telemedicine platforms increase convenience and transparency around pricing and reimbursement due to automated payment processing and verification, allowing medical specialists to better control the compensation flow and streamlining the entire revenue cycle.
Better health outcomes
Telemedicine apps allow patients to receive urgent care faster, increasing the chances of a milder course of
illness and faster recovery. Remote patient and treatment monitoring also reduces the risks of hospital
readmissions and emergency department visits.
Regular check-ups and the abundance of educational materials provided by telehealth platforms also contribute
to patient education. This is especially valuable to first-time parents and adolescents who are in great need
of proper guidance and psychological support.
Expanded patient base
As doctors have flexible timetables and are more accessible, they can schedule a bigger number of consultations. Moreover, clinicians can offer convenient terms that benefit children with complex medical conditions. In this case, telemedicine for pediatrics speeds up diagnosing and treatment, reduces costs, and prevents unanticipated hospitalization. All of this significantly boosts patient and family experience, encouraging people to resort to telehealth solutions more in the future.
Enhanced reputation for healthcare organizations
As telemedicine reduces the time needed to receive care and helps caregivers avoid the waiting room when it’s not necessary, it maximizes convenience, which is essential for a healthcare organization’s reputation. Pediatricians can provide more efficient care and triage clinical presentations, giving equal opportunities to people with diverse socioeconomic, cultural, and geographical capabilities. All things considered, pediatric telecare aims to create a patient-centric experience that can be a decisive factor when choosing a healthcare provider for the long-term perspective.
Essential integrations for pediatrics telemedicine
A basic pediatric telemedicine platform is sufficient to securely connect patients to pediatric practices. However, by integrating it with other medical software, medical providers can extend the capabilities of a tool and create a virtual hospital to provide a level of care comparable to in-person visits.
Pediatric EHR
Patient monitoring devices
Pharmacy management software
Medical data analytics software
Pediatric telemedicine solution
Billing & insurance management solutions
Medical image software
Practice management software
Laboratory management systems
Pediatric EHR
Enables pediatricians to access patients’ full medical history
Patient monitoring devices
Supplies care providers with data on patients’ vitals, helps conduct remote examinations, and alerts patients and doctors about condition changes
Pharmacy management software
Simplifies medication prescriptions, orders, and refills and helps patients adhere to their treatment plans
Medical data analytics software
Contributes to the accuracy of diagnostics and helps predict disease progression
Billing & insurance management solutions
Simplifies pediatric care reimbursements through pre-built payment gateways and connectivity with modules that allow patients to pay providers for their services
Medical image software
Allows clinicians and patients to access CT scans, X-rays, ultrasounds, and other medical images
Practice management software
Simplifies appointment scheduling, billing, and other routine processes
Laboratory management systems
Streamlines laboratory data management, improves data accuracy, and facilitates data exchange between lab personnel, healthcare providers, and patients
Real-life examples of telemedicine in pediatrics
While pediatric telehealth software can’t replace in-person visits where children and adolescents can get vaccinations, diagnostic tests, and physical examinations, it’s still a potent opportunity to augment traditional approaches to treatment. Here are some of the industry leaders in the pediatric telehealth market that have the largest market share and influence on the industry development vector.
Maven is a platform hosting a network of 30+ providers representing more than 350 pediatric specialties
– from midwives and lactation specialists to pediatricians and behavioral therapists. It offers health
plans for any stage of family life, including conception and newborn care, pediatrics, and parenting for
teens.
Patients can contact specialists round-the-clock with urgent medical questions and get virtual pediatric
consultations, referrals, and community support via a patient portal. The platform also offers a plethora
of educational materials in the format of FAQs and articles. The clinic is fully inclusive, helping patients
with different capabilities, needs, and backgrounds, and accepts major insurance plans and other types of
reimbursements.
Image title: Maven telehealth app interface
Image source: play.google.com — Maven Clinic
Teladoc Health, labeled as the first and largest telemedicine company in the United States, offers an
integrated enterprise platform called Solo™. This tool, aimed at healthcare organizations, can be
linked with existing IT systems, including EMRs, helping care teams provide scheduled and on-demand
remote care via preferred devices. This HIPAA-compliant and HITRUST-certified platform supports virtual
nursing and virtual sitting workflows and allows medical specialists to review all-embracing patient
records (encounters, imaging, etc.) in one place.
For individuals, there are three options available: general medical care, mental health support, and nutrition
consultations. Patients with or without insurance can connect with US board-certified doctors and nurse practitioners
anytime by phone, web, or app and obtain medical care for a variety of conditions.
Image title: Teladoc Health platform interface
Image source: teladochealth.com — Your child is unique. Their healthcare should be too
American Well, or Amwell, is one of the top US telehealth companies that allows care professionals to
conduct video telehealth visits for millions of consumers with a platform called Converge™, making it
possible for patients to receive 24/7 hybrid care across the country.
Amwell and CVS are collaborating to run the pharmacy chain’s online care services. Additionally, American
Well established a global partnership with Philips to integrate their mobile telehealth services into a variety
of Philips products. As Amwell is a technology-agnostic platform, medical care can be delivered through smartphones,
tablets, computers, and kiosks.
Kiddo Health is an AI-enabled connected care platform that helps children with behavioral and metabolic
health conditions, such as autism spectrum disorders, obesity, and diabetes, track over 12 biomarkers to
receive timely and quality help. The platform collects data, generates alerts, and provides tips so that
families and providers can make better decisions about tailored treatment.
Kiddo was selected as a finalist for the Digital Health Awards in 2023 for the Best in Class track in the
inaugural Pediatric/Adolescent Care Innovation category. As a finalist, Kiddo has established itself as a
leader in pediatric healthcare by offering whole-child insights for enhancing health outcomes, lowering overall
care costs, and preserving a high quality of life.
Image title: Kiddo Health app
Image source: kiddo.health
Anytime Telecare is among the companies developing telehealth systems specifically designed for
pediatrics and triggering high competitiveness in the market, according to Arizton Advisory and
Intelligence. They empower parents with round-the-clock access to qualified pediatricians and nurses,
facilitating excellent pediatric care provisioning whenever and wherever it’s needed.
The organization offers Anytime Pediatrics, a platform for remote pediatric care. Its capabilities encompass
real-time medical advice with nurse triage, HIPAA compliance, and flexible virtual care options like chats,
instant links, virtual walk-ins, or scheduled visits. Nurses can use the platform to easily and securely
exchange patient details, prescription needs, and updates with doctors, pharmacists, and parents, bypassing
laborious callbacks.
No matter if it’s after hours or busy office times, pediatric patients and their families can get in touch
with seasoned nurses to assess health issues, ask for medical advice, and determine the appropriate care
courses of action. At the same time, all participants can be sure that their communication is protected from
data breaches.
Image title: Anytime Pediatrics app interface
Image source: apps.apple.com — Anytime Pediatrics
Pediatric telehealth implementation roadmap
Even though there are numerous telemedicine platforms on the market, pediatricians often get a custom-built solution or tweak an out-of-the-box platform to cover their unique needs. To implement a telehealth solution, pediatric organizations usually go through the following five stages:
1
Requirements gathering
A team of healthcare specialists work together with the IT department or a consultant to understand the main requirements the healthcare organization has for the software.
2
Project planning
The organization’s representatives and the vendor’s team draw up a detailed plan of the implementation process that consists of hardware and network preparation, solution installation, integration, and post-implementation tuning.
3
Development
A secure and compliant software is developed by the vendor with an interface matching the organization’s brand style. During this stage, the solution is also connected with necessary third-party services and tested for bugs.
4
Deployment & training
The development team deploys the telehealth solution to the production environment. The team or a third-party consultant can also conduct training sessions for personnel at this stage.
5
Support & modernization
Most vendors offer post-implementation support to resolve any issues that come up during their solution’s usage. They can also upgrade the telemedicine solution as the organization grows and new technologies come to the market.
Pediatric telehealth adoption barriers
Telehealth plays a significant role in providing healthcare. Yet, its adoption can still be hampered due to the following reasons.
Technology challenges | According to Frontiers in Medicine research, 80% of providers indicated inadequate technical support as one of the primary challenges to successful video visits. This
entails a confusing design of the video-visit system, poor internet connectivity, and low audio/visual quality.
The issue is even more pronounced in rural and underserved communities that are especially susceptible to technology
barriers. | To successfully implement pediatric telemedicine, providers should opt for user-friendly systems and robust hardware. They should also ensure stable access to the internet for synchronous and asynchronous telehealth capabilities, adequate training, and uninterrupted technical support. Telehealth system design should allow for active collaboration between all stakeholders, including patients and providers and follow a user-centered approach. |
|---|---|---|
Privacy & security | Pediatric telehealth platforms store and transmit sensitive information about underage patients, which
raises major privacy concerns among their parents and caregivers. When data confidentiality is
jeopardized, people’s trust in telehealth and its ability to improve medical care effectiveness and
quality is lost. | To improve the security and privacy of telehealth services, healthcare delivery organizations should implement HIPAA-compliant applications that enable encryption of the data at rest and in transit, and adhere to the principle of least privilege, managing access to patient information and medical devices. |
Software costs | Telemedicine software adoption and maintenance is rather expensive, which can slow down its
implementation in budget-constrained organizations, particularly in rural areas that need pediatric
telehealth solutions the most. | To tackle the issue of high software costs, healthcare providers should consider purchasing cloud-based software that allows for lower initial financial investments and a gradual increase of the required capacity, storage, and feature sets later on. |
Innovate your pediatric services with a custom telehealth solution from Itransition
How Itransition can help
Telemedicine software development
We tailor pediatric telehealth software to comply with the organization’s capability needs and strict data management regulations. Our experts meticulously gather system and business requirements to propose a well-suited solution that can fit in with the existing ecosystem.
Telemedicine pediatrics software integration
We can integrate the telemedicine solution with other systems, including IoT devices, billing software, data analytics tools, and CRM software. We set up robust and secure integrations, helping healthcare providers create a unified ecosystem where clinicians can access the needed information with ease and develop a personalized treatment plan for a particular patient.
Telemedicine pediatrics software optimization
Once the system is operating, we enhance its performance and fine-tune its components to meet increasing workload, storage, and functionality demands. We can also integrate it with new third-party tools and enhance it with innovative technologies like AI, ML, and AR/VR.
Telemedicine pediatrics software support
To ensure frictionless operation and usage of pediatric telehealth software, we provide comprehensive support services. We can fix bugs, eliminate system downtime, and conduct regular security and functionality audits to spot and prevent potential vulnerabilities.
24/7
expert assistance enabled for sexual assault victims
A remote patient monitoring & mobile telehealth suite
Itransition created a suite of a mobile app and a web portal to help a US research center provide round-the-clock support to sexual assault victims in underserved and rural communities. The solution enabled nurses to enhance care, all while guaranteeing confidentiality and a secure environment.
A secure portal for teleconferencing
developed and tested
Telemedicine-ready EHR
Itransition created a solution with built-in telemedicine functionality, helping doctors instantly communicate with patients and other physicians if needed. Our team took into account the unique healthcare needs and suggested an online medical teleconference solution that integrated speech recognition, handwriting recognition through a smartpen feature, and text analysis for medical term recognition capabilities.
40%
patient travel distance reduction
Telehealth solution for psychiatric assessment
To address the shortage of on-site mental health professionals, a customer teamed up with Itransition to develop a solution for remote psychiatric assessment, medical case processing, patient data management, and facility placement coordination. Our developers launched a HIPAA-compliant telepsychiatry solution that makes psychiatric medical care accessible in healthcare facilities across different regions. The solution reduced patient wait time by 25% and enabled 24/7 service availability.
Embrace telemedicine to enhance your pediatric care
Most patients who have tried some kind of telehealth services now want to continue using telemedicine due to its round-the-clock accessibility, ease of use, and reduced risk of getting sick in the waiting room. If you want to provide continuous care for your patients, expand your patient base, and reduce the pressure on medical personnel, consider implementing telemedicine software for pediatrics to complement your in-person medical services. In case you lack the required expertise, Itransition’s experts are here to help you choose the best-fitting technology option and carry out its implementation end-to-end, providing personnel training to ensure smooth telemedicine adoption.
Improve patient outcomes with personalized remote treatment
FAQs about telemedicine for pediatrics
Telemedicine is a relatively new technology for the healthcare industry, so both care providers and patients have many questions about it. We gathered the most commonly asked ones for our experts to answer.
Here is an overview of the pediatric telehealth process as well as certain tips clinicians and care teams should follow to ensure their families are well-prepared for a telemedicine visit.
- Creating an account & visit scheduling
Parents or caregivers register in an app or on a website and submit their child’s personal and insurance information, symptoms, relevant vitals, examination results, or photos/videos. It’s also advisable to specify if any accommodations are needed for language or accessibility in advance. They sign e-consent forms, schedule a meeting, or connect to a provider immediately. Once a patient enters the virtual waiting room, a doctor gets an alert and joins them for a consultation. - Preparations for the consultation
Medical experts use a HIPAA-compliant platform, connect to a private network, and conduct meetings in a private setting. Pediatricians and parents should check their camera, microphone, and speaker, apply a virtual background for less distraction (if applicable), and ensure a high-speed internet connection and quick access to a technology support line number in case of any technology issues - Conducting a meeting
The pediatric care provider diagnoses the child after caregivers explain the child’s history and symptoms, advises on how to take care of the patient, prescribes relevant medications, refers the patient to another specialist, or recommends an in-person visit. - Post-consultation
Parents or caregivers get an after-visit summary, which they can send to their child’s regular primary care provider or save in the medical record on the given platform. If necessary, the clinician can send a prescription to a pharmacy or write a note about the child’s condition for school or work.
The implementation costs vary significantly depending on the required functionality, but the market average for pediatric telemedicine solution development and implementation is between $50,000 and $350,000. For a more accurate estimation, get a quote from our consultants.
Medicaid, Medicare, and other commercial health plans cover telehealth services to some extent. The reimbursement and copay depend on the plan and the specific state where the services are delivered. For more information, talk to your insurance provider.
Among the big names in the telehealth market are Teladoc Health, Amwell, Oracle Health, Microsoft Cloud for Healthcare, Amazon One Medical, and others.
Pediatric telehealth ensures better service availability, especially in remote areas. It improves patient experience and allows healthcare providers to reduce hospital admissions, diminishing the number of facilities and employees. Coupled with the ability to expand the patient base, healthcare organizations can save costs and give employees and patients more freedom to choose a more suitable time and setting for appointments.
Telemedicine appointments and video visits enable parents to receive high-quality, on-demand consultation as critical first aid before reaching an emergency room or part of routine healthcare checks. Healthcare recipients can reach out to doctors to consult on the following symptoms and conditions in their children or dependents:
Skin conditions | Rashes, cuts, wounds, animal and insect bites, hives |
|---|---|
Gastrointestinal symptoms | Constipation, abdominal pain, diarrhea, vomiting |
Neurological problems | Headaches, weakness, dizziness, tremors |
Respiratory diseases | Seasonal allergies, bronchitis, asthma, coronavirus |
Feeding issues | Breastfeeding challenges, refusing to eat, spitting up, fussiness |
Upper respiratory symptoms | Ear pain, chills, cough, runny or stuffy nose, sinus infection, sore throat |
Genital & urinary issues | Blood in the urine, pain during urination, urinary tract infections |
Eye conditions | Pink eye, infection, irritation, and stye |
Pain & injury | Pain in the arms, legs, and joints, injury consultation |
Infections | Bacterial and fungal infections, colds, flu, strep throat, measles, chickenpox |
Behavioral health | Autism, speech therapy, sensory processing disorder, ADHD, anxiety |
Other conditions | Diabetes, genetic conditions, obesity, neonatal care, fever |
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