January 5, 2023
Telemedicine solutions allow parents to reach out to a medical specialist whenever they need without leaving home. Pediatric practices also benefit from the development of telemedicine solutions, allowing them to expand the reach of their services and offer more flexible working schedules to their employees.
growth of telehealth visits 2019-2020
Frontiersin
children used telemedicine in 2020
CDC
expected pediatric telehealth market CAGR between 2022 and 2027
ReportLinker
Pediatric telehealth solutions tend to have complex architectures. To help you better understand how it works, we provide a simplified scheme that shows its key elements.
While every platform is different, most of them possess basic functionality for providing effective virtual care.
Though the basic pediatric telemedicine platform is enough to securely connect patients to pediatric practices, by integrating it with other medical software, medical providers can create a virtual hospital and provide a level of care comparable to in-person visits.
Enables pediatricians access to patients’ full medical history
Supplies care providers with patients’ vitals, helps conduct remote examinations, and alerts patients and doctors about condition changes
Simplifies medication prescriptions, orders, and re-fills and helps patients adhere to their treatment plan
Contributes to the accuracy of diagnostics and helps predict future developments
Simplifies pediatric care reimbursements
Allows clinicians and patients access to CT scans, X-rays, ultrasounds and other medical images
Simplifies delegating tasks to medical personnel and scheduling patient appointments
Delivers test results faster to patients and their care providers
NightLight Connect is a pediatric telemedicine platform available across Texas. It allows patients to get urgent and after-hours medical attention from their primary care physician (PCP) or a NightLight provider. Virtual visits can be scheduled every day from 9 AM to midnight, in both English and Spanish. The platform offers teledermatology and virtual treatment for such conditions as rashes, allergies, cold, asthma, pink eye, digestive problems, flu, and others, with prescriptions sent directly to the patient's local pharmacy. In addition, NightLight offers a Lab Pass to let patients get tests from a laboratory located nearby without waiting in line to diagnose and treat conditions like urinary tract infections and strep throat.
Even though there are numerous telemedicine platforms on the market, pediatricians often get a custom-built solution or tweak an out-of-the-box platform to cover their unique needs. To implement a telehealth solution, pediatric organizations usually go through the following five stages:
Requirements gathering
A team of healthcare specialists work together with the IT department or a consultant to understand the main requirements the healthcare organization has for the software.
Project planning
The organization’s representatives and the vendor’s team draw up a detailed plan of the implementation process that consists of hardware and network preparation, solution installation, integration, and post-implementation tuning.
Development
A secure and compliant software is developed by the vendor with interface matching the organization's brand style. During this stage, the solution is also connected with necessary third-party services and tested to fix any bugs and review the software’s quality.
Deployment and training
The developers install the telehealth solution into the organization's IT ecosystem. They or a third-party consultant can also conduct training sessions for personnel at this stage.
Support and modernization
Most vendors offer post-implementation support to resolve any issues that come up during their solution’s usage. They can also upgrade the telemedicine solution as the organization grows and new technologies come to the market.
Even though telehealth software in pediatrics gained popularity during the COVID pandemic, today it offers more advantages than contactless communication.
Telehealth bridges gaps in the continuity of care, allowing pediatric clients to feel more secure knowing they can consult a specialist when needed. Children also get very frustrated with frequent change of a medical team, and visiting the same doctors and nurses even when the family moves houses or is on vacation does wonders for their mental health. Moreover, most caregivers appreciate the ability to consult about their child’s health without taking time off from work.
All of the above contributes to the patient's satisfaction with the pediatric practice, which in turn improves their loyalty, trust, and willingness to continue using the telemedicine services of a particular provider.
Scheme title: Telemedicine Patient Satisfaction scores from children with diabetes and their parents. Data source: ncbi.nlm.nih.gov—Patient Satisfaction of Telemedicine in Pediatric and Young Adult Type 1 Diabetes Patients During Covid-19 Pandemic, 22 Mar 2022.
Most patients tried some kind of telehealth services during the pandemic and now want to continue using telemedicine due to its round-the-clock accessibility, ease of use, and the reduced risk of getting sick in the waiting room. Telemedicine is especially welcomed in pediatrics, because children get sick often, but parents might worry that the symptoms are not worth a visit to the doctor. If you want to provide continuous care for your patients, expand your patient base, and reduce the pressure on the medical personnel, consider telemedicine software to complement your in-person care. Getting started might seem complicated, so Itransition’s experts are here to help you choose the best-fitting option and carry out its implementation end-to-end, providing personnel training in the end to teach you the ropes of telemedicine.
Telemedicine is a relatively new technology for the healthcare industry, so both care providers and patients have many questions about it. We gathered the most commonly asked ones for our experts to answer.