EHR integration services: 
benefits and best practices

EHR integration services: benefits and best practices

October 4, 2023

Our EHR integration services help facilitate smooth and secure data flow between electronic health records systems and other software and devices, enabling healthcare providers to optimize workflows, boost productivity, improve quality of care, and elevate patient experiences.

Itransition as an EHR integration service provider

25+ years of experience in healthcare IT

Working knowledge of Epic, Cerner, Meditech, and Allscripts platforms

Experience in direct EHR integration via HL7 and HL7 FHIR protocols

Familiarity with Lyniate, Redox, and other third-party integration services

HIPAA- and FDA-compliant software development

Adherence to DICOM, OWASP, and major security standards

Recognized as an innovation promoter by Forrester's 2022 Modern Application Development Services report

Internal Healthcare Center of Excellence

Medical software we integrate with EHR

There are hundreds of tools that can be integrated with EHR, so our experts assess each client’s case individually and come up with custom integration solutions that meet their organization’s needs.

Medical software we integrate with EHR

Let your patients actively participate in their health by allowing them to view and manage their personal health details, schedule appointments, and get more information on their condition by connecting the patient portal and EHR.

Cut results waiting time, reduce the number of man-made mistakes and accelerate diagnosis and treatment by allowing an uninterrupted data flow between a laboratory information system and EHR.

Get a better picture of a patient's condition along with possible causes and treatment course suggestions by supplying medical analytics with accurate and relevant data from EHR.

Make sure that medical professionals get all patient’s details during a teleconsultation, and can upload their examination notes, diagnoses, and treatment prescriptions directly into EHR from the telehealth platform.

Synchronize the appointments and patients’ data into task and resource management systems from EHR and boost your personnel’s productivity by distributing tasks and resources efficiently.

Input real-time condition changes and overall patients’ health data from remote monitoring devices straight into EHR. Send out alerts and notifications to patients’ and doctors’ devices in case of unusual readings or pattern changes.

Enhance the security of financial relationships with patients by enabling only authorized healthcare professionals to view their insurance details. Enable patients to pay for appointments in the way that suits them the most.

Optimize your sales and marketing campaigns and improve patient satisfaction by personalizing patient communication. Create an uninterrupted flow of patient care, from the administrator's desk to the clinician’s examination room, by connecting your medical CRM to EHR.

Give pharmacies access to patients’ medical information, including current treatment plans, to speed up prescription fulfillment, eliminate dosage errors, and enable pharmacists to recommend suitable medication alternatives.

Looking for an experienced EHR integration provider?

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Our EHR integration approaches

Depending on your business requirements and IT infrastructure specifics, our integration consulting team can help you determine the most fitting integration approach:

Common data storage
The solution gathers and contains patient data from EHR systems and integrated applications databases. We modify the data into a unified format and provide data warehouse storage options.
Unified access
This one is similar to the previous approach, as we help automate the unification and data integration from disparate sources, and leave it in its original location.
API integrations
These solutions facilitate rapid and secure data exchange between healthcare platforms and other applications according to healthcare standards like FHIR.
Middleware
A dedicated platform, like an enterprise service bus (ESB), can facilitate communication among EHRs, legacy systems, and other software that can’t be integrated via APIs.
Integration via RPA
RPA-based solutions connect EHR systems and other medical apps to legacy software without spaghetti integrations and is suitable for relatively simple systems.

EHR integration service options

Itransition offers a variety of integration services you can choose from depending on your needs.

Integration consulting

Our experts will analyze your organization’s needs to suggest the most suitable integration option, select proper technologies, and draw out an effective integration plan. We also guide on regulatory compliance of the EHR integration project.

We help healthcare providers build a connected ecosystem by integrating EHRs with their existing medical and business software, as well as third-party applications. We re-engineer components if needed and use custom and platform-based tools to create a well-coordinated environment.

Integration with particular software

We employ a suitable integration approach to connect the selected tools to your EHR. Our experts will help choose the proper type of middleware or develop a custom integration solution, alter the application’s architecture or design, and ensure that the connection is secure and compliant.

Testing and optimization

Our experts evaluate the implemented integrations, conduct a series of tests to determine their stability, security, scalability, and functionality, and then come up with optimization suggestions. On-demand, our team can make your integrations more lightweight, less resource-demanding, and better secured.

Our EHR integration process

1

Evaluation

We gather requirements, evaluate your current software and infrastructure, and decide on the tech stack.

2

Planning

Our experts come up with an EHR integration project plan, define timelines and deliverables.

3

Design

Our team develops integration components and visualizes communication flows.

4

Implementation

We integrate EHR with the needed components using custom or third-party tools and fine-tune the resulting system.

5

Testing

We run tests throughout the entire development process to ensure the system’s high performance, reliability, security, and compliance.

6

Support

We continuously monitor the integrations’ stability and performance, and quickly resolve emerging issues.

Benefits of EHR integration

Seamless EHR integration is a way for healthcare organizations to create a tailored software ecosystem, which can bring multiple benefits if appropriately executed.

Increased productivity

EHR eliminates the need to manually enter patient data, saving medical professionals’ time. Additionally, automated information exchange eliminates manual input errors, keeping data accurate and consistent.

Healthcare interoperability

EHR integrations can facilitate data coordination and exchange among healthcare systems, promoting transparency between departments, healthcare organizations, vendors, partners, and insurance companies.

Patient satisfaction

EHR integration with patient engagement tools enables patients to view and manage their health information and better understand their condition. This results in more transparent care provider-patient relationships and improved health outcomes.

Regulatory compliance

Properly executed EHR integration implies that protected health information (PHI) is stored, transferred, and disposed of in line with the government and local regulations (HIPAA, GDPR, PIPEDA), which adds another protection layer against security threats.

Better clinical decisions

EHR integration with analytical and reporting tools helps accumulate actionable insights from disparate multi-source data. Clinicians can get a fuller view of a patient's current condition and predict their further health changes and outcomes.

Ready to integrate EHR with the software of your choice?

Contact us

How to overcome common EHR integration challenges

An experienced integration services provider, Itransition will help you navigate various possible challenges along your integration journey.

Challenge

Our solution

Reliance on established workflows

Challenge

Our solution

It can be hard for personnel to abandon their established routines (e.g. keep PHI in paper format) and switch to the new software solutions.

Our consultants review your existing workflows and give workflow optimization advice with new integrations in mind. In some cases, we suggest conducting personnel training to enhance the efficiency of their software use.

Technical limitations

Challenge

Our solution

Some healthcare organizations struggle with difficult-to-integrate legacy systems, as well as insufficient technical capabilities of hardware and infrastructure.

We assess your existing hardware, software, and infrastructure and help you choose the most fitting integration option and type of solution, while also upgrading what is required for seamless integration.

Privacy and security risks

Challenge

Our solution

Some legacy healthcare software and third-party apps do not have fully-protected data transfer channels.

Our solutions are secure and compliant by design. We review the existing ecosystem before implementing any integrations and suggest and implement changes that make the system safer.

Frequently asked questions

How much does it cost to integrate EHR with other medical software?

It depends on the EHR system in question, the company’s infrastructure, number and complexity of the integrations, and other factors so each case has to be assessed individually.

Which EHR and EMR software do you integrate?

Our experts work with the most popular electronic medical records software like Epic, Cerner, and AthenaHealth. However, we help to choose and implement other EHR software depending on our customers' requirements, customize ready-made solutions, or build a custom EHR system from scratch.

Why is EHR integration important?

Integrated EHRs contribute to better communication among care providers of varied specialities, or even different institutions. Interoperable EHR solutions, integrated with other essential medical software, streamline healthcare delivery services and improve patient outcomes.

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