Healthcare ecommerce

Healthcare ecommerce

We help you tap into healthcare ecommerce

Our experts equip healthcare organizations with ecommerce solutions to help them capitalize on new business opportunities and enhance patient satisfaction. We develop comprehensive online retail infrastructure, streamline back-office and front-office retail processes with automation, and integrate tools for seamless customer experience.


Care facilities

Physician offices


Independent practitioners

Ambulatory surgery centers



We develop healthcare ecommerce solutions for

Why choose us

25+ years in healthcare IT

Adobe Bronze partner

SAP Silver partner

Dedicated Ecommerce Center of Excellence

Recognized among Top Ecommerce Developers by Clutch

HIPAA-compliant development practices

Searching for a reliable medical ecommerce provider?

You found them

Our range of medical ecommerce solutions

We implement custom or platform-based healthcare ecommerce software tailored to your organization’s line of business.

Our range of medical ecommerce solutions

We develop e-pharmacies equipped with digital prescription features and integrated with payment gateways, marketing and customer support tools.

We create responsive online stores for selling medical supplies and equipment, powered by back-office automation features and analytical and customer care tools.

We deliver ecommerce solutions that enable patients to purchase healthcare services you offer, including care packages, insurance plans, doctor appointments, or lab tests.

We build platforms equipped with video and audio conferencing tools to connect patients and medical professionals from anywhere.

We develop comprehensive retail hubs that can aggregate offers from healthcare services and medical equipment providers in one place.

Main features of medical ecommerce solutions

We deliver dedicated ecommerce tools equipped with functionality that streamlines sales operations, facilitates fast and proactive customer service, and automates mundane tasks for your staff.

Order management

  • Orders and reservations placement
  • Real-time order tracking
  • Automated order processing
  • Returns and claims management
  • Online payments, and more

Product management

  • Customizable product catalogs
  • Product information including FDA and other certifications
  • Product categorization, search, filtering, and comparison
  • Inventory management, and more

Customer relations and marketing

  • Customer segmentation
  • Pricing and promotions
  • Loyalty programs
  • Experience personalization
  • Customer community, and more

Omnichannel customer service

  • Customer support
  • Self-service bots
  • Store locator and availability radar
  • Social media integrations
  • Product recommendations, and more

Essential healthcare ecommerce integrations

Based on your business requirements, our experts can integrate tools from your hospital ecosystem or third-party modules with your medical ecommerce solution.

Payment gateways

We connect your medical ecommerce solution with a variety of secure payment options to make the purchasing process more convenient for various customers.

Patient portals

Through this integration, we enable your customers to obtain information about their health, schedule an appointment, receive prescriptions, and consult specialists in one place.

Logistics and delivery services

We make the supply chain activities smoother and faster by setting up data transfer between your back-office ecommerce system and third-party delivery providers.

Insurance management systems

We carry out integrations with insurance management systems to optimize the cash flow and streamline the settlement process with insurance companies for your customers.

Social commerce

Through integration with social media platforms, Itransition will help you attract new audiences, build a strong online presence, and deliver omnichannel customer support.

Analytics systems

This integration enables you to gather and process vital data, analyze customer’s behavior and assess your solution’s performance to make more informed business decisions faster.

The advantages of healthcare ecommerce

Expanded area of business
Attract new customers through online touchpoints without setting up additional offline medical stores or points of service.
Improved customer convenience
Provide patients a unique opportunity to purchase medication, equipment, or doctor consultations online, without leaving their home.
Direct-to-consumer sales channel
Cut the costs for third-party marketing or sales platforms by reaching out to customers directly and take full control over your medical business development.
Cost optimization
Speed up sales and order management and get rid of human factor mistakes by setting up automated retail workflows.

Need end-to-end healthcare ecommerce implementation services?

Turn to Itransition

Related services

Healthcare CRM

Healthcare CRM

Itransition provides comprehensive medical CRM implementation services, enabling healthcare organizations to provide superior patient care.

Mobile healthcare

Itransition helps healthcare providers deliver uninterrupted care to their patients by connecting them with dedicated mobile applications.

Unsure which ecommerce platform to choose for your medical business?

We can help

Staples of Itransition’s medical ecommerce solutions


We design your solution to evolve alongside your business, allowing you to easily add new functionality to capitalize on new business opportunities.


We develop healthcare ecommerce solutions according to the major security standards and regulations of the retail and healthcare industries.


Our development team will design your medical ecommerce solution to operate without fail even under high loads.

Easy to integrate

We build healthcare solutions to be easily connected with your other medical or ecommerce software and provide secure data exchange.

Oncology treatment platform

Case study

Oncology treatment platform

Learn how we developed an oncology treatment platform that streamlines therapy order creation and facilitates evidence-based patient treatment decisions.

A starter’s guide to running a healthcare SaaS startup


A starter’s guide to running a healthcare SaaS startup

Itransition's consultants share insider tips on setting up and running a successful healthcare SaaS startup.

Pharmaceutical data analytics suite for a US multinational

Case study

Pharmaceutical data analytics suite for a US multinational

Read about Itransition’s 10+ years long cooperation with a US-based multinational to create their flagship pharmaceutical data analytics products.

Digital transformation in healthcare: today’s trends and their positive effects


Digital transformation in healthcare: today’s trends and their positive effects

We look into digital transformation in healthcare and explore its positive impact on care delivery and waste reduction.

Wellness platform development for a US healthtech company

Case study

Wellness platform development for a US healthtech company

Read how Itransition developed a SaaS wellness platform for a US healtech startup, now boasting 100,000+ registered users.