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Itransition developed an AI-powered add-on for Microsoft Cloud for Healthcare that accelerates encounter notation during telehealth consultations and improves care quality through automating clinical documentation. The add-on is built to support healthcare businesses of all sizes - from small and mid-sized organizations to large enterprises and is designed to comply with applicable regulations in the USA and the EU.
With deep expertise in the healthcare domain, Itransition has been delivering healthcare management, ERP, CRM, telehealth, mobile health, and IoT solutions to healthcare organizations of all sizes for many years. Many of these solutions are built on Microsoft technologies, supported by Itransition’s long-standing partnership with Microsoft since 2008.
Over time, Itransition has gained an understanding of the operational challenges faced by the industry and recurring pain points common to healthcare providers. At some point, the company decided to create a ready-to-use solution that could be offered broadly to healthcare organizations seeking to modernize their operations.
Industry
Software & hi-tech
Founded
1998
Operational footprint
North America, Europe, the Middle East, and Asia
Clients
1,100+ across 40 countries
Itransition noticed that many healthcare providers struggle with excessive administrative tasks, significantly reducing the time clinicians can dedicate to patient care. Manual clinical documentation of patient encounters appears to be a major pain point, consuming a substantial portion of clinicians’ time and negatively impacting clinical productivity. In addition, it can contain missing details, inconsistencies, typos, and omitted indicators, which lead to issues with invoicing and reimbursement.
Itransition developed a voice-enabled AI tool using Azure OpenAI that seamlessly integrates with Microsoft Cloud for Healthcare and Microsoft Teams. The solution supports automated clinical documentation by analyzing audio from a doctor-patient interaction during a Microsoft Teams consultation and generating structured SOAP (Subjective, Objective, Assessment, and Plan) notes.
Data is automatically added into predefined medical record fields, so doctors only need to review it, make corrections, and approve the generated report. Once finalized, the note is added to the encounter and is saved in the patient’s medical records.
The AI clinical note automation solution received approval on AppSource, Microsoft's marketplace for certified business solutions. The certification validates the application’s compliance with quality, technical, security, and performance standards, as well as seamless integration with Microsoft platforms such as Office 365, Dynamics 365, and Azure. The add-on is also compatible with other healthcare solutions within the Microsoft ecosystem, enhancing interoperability and ensuring broader adoption across healthcare organizations.
The solution has already been integrated across several healthcare organizations, delivering tangible business outcomes:
The developed AI tool supports a more efficient, patient-centered, and sustainable healthcare system, delivering the following benefits:
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Service
Itransition offers full-cycle artificial intelligence services to help companies build and scale powerful AI solutions tailored to their business needs.
Service
Entrust your medical software development to a company with 25+ years of experience in healthcare IT. Compliance and security guaranteed.
Service
Itransition offers end-to-end custom telemedicine software development and implementation services for healthcare organizations of any size and specialty.
Case study
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Case study
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Case study
Learn how Itransition developed a customizable automation platform to help healthcare professionals streamline manual tasks, reduce costs, and save time.
Insights
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Insights
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