We develop retail CRM solutions that connect sales, marketing and service teams via one integrated platform and create ideal conditions for collaboration and higher productivity across offline and digital channels.
of shoppers expect connected experiences from brands
is how much sales can grow with a retail CRM
is an average cost reduction due to sales automation
Brick-and- mortar stores
Itransition is an official partner of the following industry-leading CRM technology providers, and we are ready to offer our authorized expertise to create best-in-class retail CRM systems on top of these platforms.
Itransition is a Salesforce Registered Partner and has a dedicated team of Salesforce consultants, developers, and admins who have been delivering Salesforce-based solutions for more than a decade. Get your Salesforce retail CRM with the following capabilities:
Itransition is a certified Pega consultant developing retail-focused solutions on top of the Pega CRM suite. With this platform, we enable the following:
Itransition is an Odoo Ready Partner tailoring this powerful process automation platform to the requirements of various industries, retail included. Get an Odoo-based retail CRM implemented by Itransition for:
Go for a certified provider
Our retail development expertise is not limited to CRM only. We can offer full-scale commerce development and deliver bespoke solutions built around your business needs.
As a recognized SAP Partner, Itransition can build your commerce ecosystem on top of the SAP Commerce platform for delivering truly customer-centric and omnichannel experiences.
Our team can build connected ecommerce platforms for delivering seamless customer experiences across multiple channels and streamlining critical ecommerce operations, from supply chain and order management to marketing and sales.
Itransition offers retail CRM consulting and provides the entire set of CRM development services to assist you in accelerating retail transformation in the digital-first world.
We can develop a retail CRM platform around your unique business processes. Our CRM for retail stores will help you run your offline or online business and connect in-store and digital touchpoints.
We integrate intelligent RPA bots into CRM workflows to automate data management tasks, minimize manual data processing, and accelerate reporting so that your teams could spend more time with customers, not dashboards.
We can build a mobile CRM to let your employees work from anywhere. We can add smart filters for sorting by the most relevant information for particular roles, for instance, sales assistants or field workers.
We integrate CRM with business intelligence and customize dashboards to let you track performance in real time, see trends and patterns, get custom reports, and forecast demand to make truly data-driven decisions.
Get more details on how Itransition developed a mobile app for an online retail chain based on SAP Commerce.
Learn the difference between CRM and ERP systems and find out whether your business needs a CRM, an ERP, or both.
Learn the essential components of a successful CRM strategy for both first-time adoption and existing CRM growth and development.
Learn why low-code CRM customization is a number-one choice for SMBs and enterprises alike and what benefits and problems adopters may get when opting for it.
Find out why collaborative CRM became a game-changer in the work-from-home reality and learn about its major advantages and features.