Ecommerce consulting services
Meet your challenges with our ecommerce consultants
Itransition provides ecommerce companies with strategic technology consulting and end-to-end software implementation services. We run our own Ecommerce Center of Excellence to continuously accumulate relevant industry-specific knowledge. Coupled with our 23+ years of technological and business expertise, this enables our customers to effectively solve the most complex commerce challenges.
Digital store challenges we address
- Poor performance
- Low traffic
- Low conversions
- Shopping cart abandonment
- Customer churn
Operational challenges we address
- Low supply chain visibility
- Poor stock monitoring and waste
- Low productivity of distributed teams
- Long order fulfillment times and errors
Technological challenges we address
- No omnichannel commerce enablement
- Barriers to big data management and analytics
- Security vulnerabilities
Let us equip your business with a powerful ecommerce technology
Ecommerce technology consulting
Whether you are looking to launch or enhance your digital presence, our ecommerce consulting company can research your unique business case to help you select, develop, and deploy the most relevant software solutions. We can then carry out end-to-end project implementation while providing your team with such actionable deliverables as technological specifications, an end-to-end project roadmap, and a long-term maintenance and growth strategy.
Platform advisory
From strategy to implementation, Itransition handles the entire cycle of ecommerce platform deployment. Our certified consultants have worked with the most popular ecommerce solutions, so we can help you choose the right platform and tailor it to your needs, ensuring the maximum value and ROI.
Digital experience consulting
Itransition’s ecommerce consulting experts can conduct an in-depth analysis of your online store and any other channels of customer interaction to help you deliver the best customer experience possible, enabling you to boost sales and, consequently, profits. We’ll work towards improving your conversion rates, user engagement, customer loyalty, and the overall return on investment:
- Cross-channel UI/UX audit
- Checkout optimization
- Usability testing
- Contextual personalization
- User journey maps
Related services
Ecommerce development
From online stores and PWA development to creating mobile apps and deploying integrated ecommerce infrastructures, our team will handle any task to help you launch or enhance your digital presence.
Ecommerce integration
We provide integration services to help businesses simplify, speed up, and secure data flow between ecommerce systems while also reducing silos in internal processes.
Customer experience consulting
With our services, you can build a future-proof CXM strategy and implement relevant software to enable cross-channel data collection, customer data analytics, personalization, and seamless customer service.
Magento consulting
We will help you orchestrate your Magento solution, develop a Magento migration strategy, and provide you with any other assistance you require to leverage one of the most flexible ecommerce platforms out there.
SAP Commerce implementation
Our certified experts will help you adopt SAP Commerce, integrate this platform with third-party solutions or existing SAP products, as well as review and improve your current SAP Commerce solution.
Omnichannel strategy
Our ecommerce consulting experts will thoroughly analyze your customer journeys, touchpoints, and channels of customer interaction to help you bring them together so that you can deliver a consistent and frictionless customer experience all around.
Web
- Product catalogs
- Product comparison
- Recommendations
- Store locator
- Support/FAQ
Mobile
- Product availability
- Location-aware features
- Mobile payments
- Self-service bots
- AR/VR
Store
- POS and kiosks
- In-store sales automation
- Interactive digital displays
Support
- Call center
- Claims and refunds
- After-sales service
- Self-service
- Chatbots
Social
- Profile-based personalization
- Loyalty programs
- Product reviews
- Community
- Social commerce
Supply chain optimization
We provide our ecommerce consulting services to help store owners review their existing supply chain workflows and performance to define current process bottlenecks, strengths, risks, and opportunities. We work to identify and eliminate inefficiencies, streamline routine tasks, and increase staff productivity through process automation and optimization.
We can analyze your unique business case to help you develop a custom ERP solution or adopt a platform-based one and integrate it with your workflows and the existing commerce technology ecosystem. Our ERP experts will provide you with the assistance you require to achieve your strategic supply chain automation goals.
Inventory
management
management
Warehouse
management
management
Order
management
management
Customer
relationship
management
relationship
management
Supplier
integration
integration
Finance
management
management
Human
resource
management
resource
management
Procurement
automation
automation
Ecommerce
ERP
ERP
Rely on our ecommerce expertise to streamline your workflows
Data management and analytics
Our ecommerce consultants will analyze your data management pipeline and share relevant recommendations to improve data collection, processing, analysis and protection. We will also help you improve data quality and implement intelligent tools for you to make more informed business decisions.
- Cross-channel data consolidation
- Customer behavior-driven personalization
- Store performance analytics
- Customer consent management
- Customer identification and KYC
Customer data analytics
Our team will help you choose and adopt the right analytics tools so you can enable data-driven decision making and get the most out of your customer data. With our assistance, you will be able to audit your customer data management processes and gain an outlook on solving present challenges and achieve:
Customer lifetime value maximization
Minimized customer churn
More effective targeting
Better customer service
Competitive innovation implementation
Our team provides ecommerce enterprises with strategic consulting to help them advance technologically, accelerate innovation, and become more competitive. In particular, we can analyze your unique business case to determine the applicability and viability of emerging technologies and help you adopt them sustainably.
AI-driven personalization Predictive analytics
Video-based commerce Intelligent process automation
Sensor-based stock tracking Smart inventory management
Connected warehouses Beacon-based marketing
