Dynamics 365 Business Central implementation partner in the UK

As a Microsoft Solutions Partner, Itransition provides Dynamics 365 Business Central services to SMBs and enterprises across the UK. Our end-to-end services span Business Central consulting, implementation, customisation, support, and migration from Dynamics NAV, Dynamics GP, and third-party ERP systems.

With a London office and delivery centers across Europe, we combine local client engagement with access to international expertise and resources.

15+ years

of Dynamics expertise

since 2008

Microsoft partner

65+

certified Dynamics 365 experts

Dynamics 365 Business Central implementation partner in the UK

Our Dynamics 365 Business Central services

Itransition offers a wide range of Dynamics 365 Business Central services to support projects of various scope and complexity.

Consulting

Our team provides strategic guidance to help you plan and execute a successful Dynamics 365 Business Central implementation, including licence selection, implementation budget and timeline planning, solution design, ROI calculation, risk mitigation, and post-implementation training and support. We also supply Business Central licences, with preferential rates available as part of an implementation engagement.

Implementation

We deliver Dynamics 365 Business Central solutions end-to-end, supporting the entire implementation lifecycle from the initial analysis of business needs and workflows to solution deployment, change management, and after-launch support.

Migration

We help you migrate from legacy Dynamics ERP systems (e.g., Microsoft Dynamics NAV or Microsoft Dynamics GP) and third-party solutions, such as Sage 50, Sage 200, Access Dimensions, and Xero, to modern ERP platforms built on top of Dynamics 365 Business Central, ensuring data integrity and minimal business disruption.

Customisation

Our Dynamics 365 specialists align the platform with your unique business processes, offering a wide range of customisations from platform configuration to custom development and system integration.

  • Custom development:
    We create tailored page layouts, build role-specific reports and dashboards, adapt business logic to your processes, set up localisation to meet local tax, language, and financial requirements, and deliver other custom functionality.
  • Integration:
    We develop connectors for integrating Business Central with other Dynamics 365 applications and third-party systems to ensure data consistency and accuracy across connected applications.

Support & maintenance

To ensure long-term system efficiency and successful user adoption, we provide post-implementation Business Central support and hypercare services, which include platform administration, licensing optimisation, troubleshooting, user onboarding, and role-based training.

Our standard support is available during UK business hours, with an initial response within one business day under our standard SLA. Extended 24/7 support can be provided by individual agreement, with response times ranging from 30 minutes for critical issues to two business days for low-priority issues, depending on severity.

Meet your Business Central implementation partner in the UK

Local presence with a wider delivery network

For our UK clients, we offer a hybrid delivery model. We can provide on-site discovery, project management, and post-go-live hypercare when required, with technical implementation and ongoing support handled by European delivery centres.

London office

London office

Office 3-01, 3rd Floor
3 Shortlands
London W6 8DA

+44 7464 999 606

General inquiries

+44 7949 997 881

Sales inquiries

Experienced Business Central professionals

Our Business Central practice is backed by seasoned specialists with extensive hands-on experience in Dynamics ERP.

author's photo

Elmin Bandic

Business Central solution lead

18+ years of Dynamics NAV and Business Central experience; MB-800 certified

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Dragana Krstić

Retail & POS compliance specialist

10+ years of Dynamics NAV and Business Central implementation experience; former lead of a retail POS software compliance team

UK-specific Business Central expertise

Having profound knowledge of the accounting, tax, and regulatory requirements relevant to UK businesses, our consultants help you configure Business Central to support local reporting, compliance, and day-to-day financial processes.

Making Tax Digital (MTD) for VAT

UK VAT configuration, reporting, and compliance

UK-specific Business Central localisation

Chart of accounts and statutory reporting structures aligned with FRS 102 and IFRS

Itransition UK

Consider switching from your current Business Central partner?

If your current Business Central partnership no longer works for your business, we can help you make the transfer. We follow a structured transition roadmap to take over your existing Business Central implementation and support arrangements, with no risk of system failure or business disruption.

  • Support requests take too long to resolve and guidance is mostly reactive
  • Your business has outgrown your existing Business Central setup, but your partner offers no clear roadmap for further development
  • Licensing costs keep rising without service or capability improvements
  • Low user adoption drives workarounds and shadow IT
  • Automation and AI capabilities remain underused, although are paid for
Health check

Our team assesses Business Central configuration, customisations, integrations, and business workflows to identify issues, risks, and support priorities.

Handover planning

We agree on the transition scope, responsibilities, timeline, and knowledge transfer, coordinating all the procedures with your current partner where necessary.

Administrative & technical transfer

We review licensing arrangements and arrange the handover of code, documentation, and development environments from your current partner.

Ongoing support & improvement

Our team takes over support responsibilities, addresses identified issues, and plans out a roadmap for Business Central solution improvement.

Get a second opinion on your Business Central setup
Book a consultation

Business Central success stories

5

legal entities managed on one platform

4 days

to onboard a new entity

1:1

CTRM-to-ERP invoice automation
Multi-entity financial platform

Our team delivered a scalable ERP solution based on Dynamics 365 Business Central solution for Kaskara Commodities, a European-based, independent oil and gas company operating across multiple entities. We set up core Business Central modules, integrating the platform into a broader IT ecosystem, including Ignite CTRM and custom integration log and error notification systems. The delivered solutions helped the client standardise financial processes, create a reliable audit trail, and build a foundation for scaling finance operations.

100%

digital production tracking

3 hours

saved daily on production planning

2 months

from kick-off to go-live
Post-acquisition Dynamics 365

Post-acquisition Dynamics 365 Business Central implementation for a European building materials manufacturer

We helped a building materials manufacturer, acquired by a larger industry group, migrate from a legacy ERP solution to Dynamics 365 Business Central within a two-month period. Within the project scope, our team extended Business Central's manufacturing capabilities, introduced FSC certification tracking, optimised inventory tracking and stock movements, and streamlined AI-driven production planning.

15%

revenue decline reversed

30 min

stock refresh time

30%

fewer transaction errors
Dynamics 365 Business Central ERP

Dynamics 365 Business Central ERP recovery & upgrade for a European consumer goods group

We helped a consumer goods group with £50M in annual turnover across multiple brands and locations stabilise its Dynamics 365 Business Central-based solution after a failed implementation by a previous technology partner. We resolved critical integration issues, enabled reliable sales order synchronisation between Business Central and HubSpot, and established a multi-location setup to simplify the onboarding of new sites.

Business Central capabilities we deliver

Dynamics 365 Business Central helps SMBs connect and manage core business operations, including finance, supply chain, fixed assets, inventory and warehouse management, manufacturing, and sales control.

Business Central capabilities

Financial management

  • Financial and accounting operations automation
  • Budgeting and cash flow monitoring and forecasting
  • Financial report generation
  • Transparent view of performance, margins, and profitability
  • Finance data consolidation and tracking across multiple business entities

Marketing & sales

  • Customer and contact management
  • Sales quotes, orders, and invoices
  • Opportunity management
  • Sales campaign management
  • Order tracking and fulfilment

Supply chain management

  • Real-time production, inventory, sales, and shipment data analysis
  • Demand forecasting and planning
  • Sales orders and procurement management
  • End-to-end order fulfillment management

Warehouse & inventory management

  • 360-degree view of stock levels
  • Automated warehouse order management across multiple locations
  • Real-time inventory updates and transfer management

Project management

  • Project planning
  • Project costs, resources, and time spent monitoring and control
  • Project performance evaluation

Asset management

  • Fixed asset acquisition, depreciation, and disposal
  • Asset maintenance automation
  • Fixed asset cost control

Manufacturing control

  • Production planning and scheduling
  • Production capacity management and optimisation
  • Equipment performance management
  • Product quality and waste control

Service management*

These capabilities are available with specific Dynamics 365 Business Central licensing plans.

  • Service operations control
  • Service contracts, orders, and price management
  • Service resource planning and management

*-available with select Dynamics 365 Business Central licensing plans.

Business Central integrations for connected business operations

We integrate Dynamics 365 Business Central solutions with Microsoft-native and third-party applications to connect your business systems and ensure seamless data flows within your business environment. Depending on your integration requirements, our team leverages out-of-the-box connectors or develops custom APIs.

Dynamics 365 CRM

Connect Business Central with Dynamics 365 CRM solutions to promote cross-department collaboration and informed decision-making by providing your teams with real-time accurate and consistent sales, marketing, and customer data.

Microsoft 365

Integrate Microsoft 365 productivity applications, including Microsoft Teams, Outlook, Excel, and SharePoint with your Business Central platform to allow teams to use familiar tools in their day-to-day work, seamlessly collaborate, share information, and organise data without constantly switching between systems.

Power Platform

To quickly implement additional capabilities beyond Business Central standard functionality, integrate the platform with Microsoft Power Platform solutions. Connect it with Power BI for real-time dashboards and advanced reporting, Power Automate for workflow automation and custom notifications, Power Apps for custom app and interface development, and Copilot Studio for building and customising AI-powered assistants and agents.

Third-party applications

Integrate your Dynamics 365 Business Central-based solution with third-party systems, including Shopify, HubSpot, and Salesforce. To connect Business Central with ecommerce, CRM, logistics, 3PL and EDI platforms, warehouse management systems (WMS), and supply chain solutions, our team uses out-of-the-box connectors or custom integrations, helping maintain consistent data flows across business systems.

Dynamics 365 Business Central AI capabilities we help you leverage

Dynamics 365 Business Central offers AI capabilities, including Copilot AI assistant and AI agents, promoting routine task automation, providing smarter business insights, and enabling faster decision‑making.

Microsoft Copilot

  • Business data analysis, trend identification, and insights generation
  • Assistance with data entry and processing (bank reconciliation, invoice and payment processing, etc.)
  • Drafting emails, customer messages, and marketing content
  • Natural-language guidance across Business Central functionality

AI agents

  • Sales Order Agent for automating sales order processing and handling customer requests
  • Payables Agent for invoice processing and accounts payable tasks
  • Expense Agent (production-ready preview) for automating receipt capture, expense data extraction, categorisation, and expense report creation
Looking for a reliable Dynamics 365 Business Central implementation partner in the UK?
Contact us

Why work with us

300+ Microsoft certifications

Internal Microsoft Center of Excellence

250+ Microsoft-based projects

Recognized by Gartner, Forrester, Zinnov Zones, Everest Group, and other reputable companies

High service quality & data security

Our quality and security management systems meet the ISO 9001 and ISO 27001 standards, which ensures high-level service and full security of the assets we work with during software implementation projects.

Flexible collaboration options

To fit the unique needs of your Dynamics 365 Business Central project, we offer various collaboration models, including full project outsourcing, a dedicated team working alongside your specialists, or staff augmentation.

Rich Microsoft expertise

As a Microsoft partner since 2008, Itransition combines deep technical expertise with proven implementation methodology and best practices, including the Success by Design framework. Our team leverages Microsoft partner-exclusive developer tools and resources to ensure predictable project outcomes and high service quality.

Our participation in UK industry events

Attending industry events across the UK allows our Dynamics 365 Business Central team to stay connected with the local business and technology community, exchange experience with industry professionals, and keep up with the latest Dynamics 365 developments.

PropTech Connect 2026

9 September, 2026, London

Smart Manufacturing Week 2026

3-4 June, 2026, Birmingham

MACH 2026

20-24 April, 2026, Birmingham

National Manufacturing Summit 2026

26 February, 2026, Coventry
Global WealthTech Summit

Global WealthTech Summit 2026

3 November, 2026, London
Advanced Engineering UK

Advanced Engineering UK

4-5 November, 2026, Birmingham

Industries we work with

With extensive experience and a proven track record in 20+ industries, we deliver end-to-end Dynamics 365 solutions aligned with your unique business challenges, regulations, and industry best practices.

Finance

We implement robust financial Business Central capabilities to streamline financial processes, ensure regulatory compliance, and facilitate informed decision-making.

  • Bank transaction import and reconciliation
  • Cashflow management
  • Financial management and budgeting
  • Fixed assets management
  • Accounting and reporting

Distribution & wholesale

We implement comprehensive Business Central solutions to help distributors and wholesalers keep products, stock levels, customer orders, supplier deliveries, and financial records accurate and up-to-date and eliminate stock discrepancies, delayed deliveries, and limited visibility across warehouses.

  • Purchasing and supplier management
  • Multi-location inventory management
  • Sales order and fulfilment management
  • Warehouse and distribution operations
  • Demand forecasting and replenishment planning
  • Pricing management

Healthcare & pharmaceutical

Our team deploys Business Central solutions, helping organisations address applicable UK regulatory and compliance requirements, such as MHRA, GMP, GDP, and UK GDPR, to ensure healthcare and pharmaceutical organisations remain compliant and maintain traceable operations.

  • Patient billing and invoicing
  • Grant and fund management
  • Staff and resource management
  • Medical equipment and fixed assets management

Manufacturing

Our Dynamics 365 Business Central specialists help manufacturers implement solutions, ensuring agile production floors, real-time inventory control and planning, reliable on-time and in-full delivery, as well as responsive customer service.

  • Bill of materials (BOM) management
  • Production routing and operation management
  • Material requirements planning (MRP)
  • Shop-floor and production tracking
  • Manufacturing costing
  • Capacity planning
  • Quality control

Retail

We assist retail businesses in maintaining optimal inventory levels, ensuring streamlined product movement, as well as delivering efficient customer service.

  • Online ordering and self-service capabilities
  • Multi-warehouse management
  • On-time and in-full reporting
  • Seamless integration with third-party ecommerce and logistics solutions
  • Quotes, orders, and contracts tracking

Construction

We provide companies in the architecture, engineering, and construction (AEC) sector with suitable Dynamics 365 Business Central solutions to efficiently manage their core business operations and project-related processes, such as planning, resource allocation, and budget management.

  • Procurement and material handling management
  • Resource planning and allocation
  • Job costing
  • Project time and cost tracking
  • Financial management and work-in-progress (WIP) tracking
  • Flexible project billing
  • Project-related document management