Web portal development:
custom and platform-based solutions

Web portal development: custom and platform-based solutions

Web portal development is building an effective, user-friendly, and safe digital space to serve the ultimate needs of your customers, partners, or service users. Itransition is a full-cycle web portal development company, providing services from project planning, UX/UI design, development, integration, and on-demand migration and reengineering.

the estimated value of the client portal software market by 2030

Verified Market Research

Types of web portals we build

Based on your target audience and business vertical, we equip web portals with appropriate functionality to align with user expectations and particular business processes and workflows to accommodate enterprise needs.

We deliver bespoke custom and platform-based B2B portals that improve commercial relationships and help vendors, partners, and customers communicate and interact seamlessly and access effective self-service.

  • Enterprise content management
  • Customer support and self-service
  • Product information management
  • Real-time communication
  • Contract pricing & catalog
  • Intelligent automation
  • Quote management
  • Corporate accounts
  • Flexible payment options
  • Access control

Trade portals

B2B websites

Self-service portals

Information portals

Partner portals

Aggregators

Marketplaces

B2B portals

Combining engineering expertise and industry knowledge, we deliver domain-specific B2C portals that serve as a digital hub for new and existing customers, facilitating interaction and driving engagement.
  • Order placement and management
  • Secure 24/7 self-service options
  • Guided search or virtual assistant
  • Real-time suggestions
  • Tickets submission
  • Knowledge base and FAQs
  • Customer forum
  • Integrated customer support
  • Feedback submission
  • Analytics and reporting

Banking portals

Healthcare portals

eLearning portals

Ecommerce portals

Insurance portals

Real-estate portals

Travel portals

News & media portals

Customer portals

We help digital retailers maintain a 24/7 online presence and foster customer relationships through ecommerce portal development. A well-designed portal will help drive traffic, personalize customer experience, and increase revenue.
  • Content management capabilities
  • Advanced SEO capabilities
  • Reporting tools
  • Email marketing integration
  • Promotion and discount code tools
  • Push notifications and chat bots
  • Scalability and customization
  • User-friendly navigation
  • Product availability filtering
  • Order tracking
  • Multiple payment options
  • An easy-to-use checkout

B2B and B2C marketplaces

Auctions and bidding platforms

Trade portals

Ecommerce aggregators

Affiliate websites

Retail websites

eCommerce portals

Our web portal developers create teacher-student-centric portals, offering users customized educational experiences. eLearning portals can cut educational costs and commuting time, erasing geographical boundaries.
  • Self-study and simulation learning
  • Microlearning and social learning
  • Game-based learning
  • Video-based learning
  • One-on-one online learning
  • Online group learning
  • Proposal/bidding online learning
  • Learning content management
  • Role-based access and records backup
  • AI-based content recommendations

Learning management system (LMS)

Employees training

Candidates training

Massive open online courses (MOOCS)

Learning destination site (LDS)

Learning experience platform (LXP)

eLearning apps

eLearning portals

We build self-service corporate portals helping your employees and HR managers foster collaboration across the team, streamline administrative processes, manage human resources, and facilitate knowledge-sharing.
  • Employee directory
  • Employee handbook
  • Employee benefits information
  • Policy management
  • Document management
  • Event management
  • Entertainment & social connect
  • Automated requests & approvals
  • Learning management system
  • Payroll and compensations

Recruitment portal

HR management portal

Employee self- service

Onboarding portal

Corporate knowledge base

Corporate learning portal

Enterprise information portal

Employee portals

We create multifunctional vendor portals where realtors, individual agents, and customers can smoothly interact with each other and effectively close property-related deals.
  • Property listing & management
  • Member/user management
  • Advertisement management
  • Content management
  • Advanced search
  • Listing comparison
  • Google maps & VR tours
  • Mortgage calculators
  • Live chat and messaging
  • Payment and billing options
  • Reviews and ratings
  • Email alerts

Property management portal

Real estate marketplace

Property renting portal

Real estate promotional portal

Real estate investing portal

Realtor portal

Agent portal

Real estate portals

We deliver insurance portals that facilitate choosing insurance policies, increase agent productivity and improve customer experience, ensuring smooth insurance purchases and claim management.
  • Buyers/agents management
  • Quote and policy management
  • Cases/inquiry management
  • Documents management
  • Products and tariffs
  • Claim management
  • Reinsurance
  • Accounting and financial reporting
  • Purchases, claims & reminders
  • Dashboards for visualizations
  • Self-service knowledge base

Agent/broker portals

Self-service portals

Underwriting portals

Insurance quoting portal

Insurance policy comparison portal

Claims management portal

Insurance aggregator portal

Insurance portals

We streamline healthcare service delivery and raise care efficiency with patient-centric web portals. They allow secure access to PHI, streamline appointment scheduling, enable remote monitoring, and process payments.
  • Access to PHI
  • Condition monitoring
  • Remote patient monitoring
  • Lab and test results
  • Medical history and prescriptions
  • Appointment scheduling
  • Insurance and payment management
  • Secure (HIPAA-compliant) messaging
  • Patient self-service
  • Feedback aggregation

Financial portals

Itransition delivers smart digital hubs where users can source relevant financial information, manage their funds, and track various financial asset performance and investment opportunities.
  • Banking account management
  • Financial calculators
  • Application submission
  • Interactive comparative charts
  • Integrated customer support
  • Chatbots and push notifications
  • Data security
  • AI-based personalization and robo-advisors
  • Analytical and data visualization tools
  • Mobile-friendly interface

Travel portals

We build interactive portals for travel agents, tour operators, and their customers planning to book business or leisure trips. A portal will enhance customer service and attract new clients with its appealing design and increased accessibility.
  • Optimized search & filtering
  • Price comparison
  • Favorites/wishlists
  • Google Maps
  • Virtual reality tours
  • Rates transparency
  • Payment gateways
  • Multiple currency payments
  • Embedded support channels
  • Reviews & ratings
  • Responsive design
  • API integrations

Media portals

Our web portal development company builds online portals for multimedia content distribution and live broadcasting. We deliver captivating, user-friendly, creative, and content-rich designs for your media business.
  • Media content management
  • Audio and video streaming
  • Video conferencing
  • CDN integration
  • Digital rights management
  • Ad management
  • Social media integration
  • Additional plugins
  • Easy navigation
  • Skin customization
We create user-friendly portals for businesses, striving to build a community of people with similar professional and personal interests. Community portals ensure better communication, efficient knowledge sharing, and seamless collaboration.
  • Community membership
  • Knowledge transfer and training
  • Social engagement
  • Gamification and ad enablement
  • Content creation and management
  • Event management
  • Classifieds and job boards
  • Self-service and customer support
  • Chat and instant messaging
  • Blog and forum

Our web portal development services

Itransition provides full-cycle web portal development services, from auditing your business needs and creating an MVP to the final portal development and deployment. We also perform migration, customization, and render post-implementation portal support and maintenance.

Our web portal expertise

Our development team gathers and performs an in-depth analysis of your requirements for a future portal. Then, we set up processes and conceptualize the solution prototype. Finally, our experts help you choose the implementation model and tech stack and decide on additional integrations and future upgrades.

We build custom portals from scratch and develop platform-based solutions depending on your business goals, required functionality, available human resources, and budget. DevOps adopters, we ensure process transparency, fast-paced delivery, and reduced quality-related risks. As a result, you get an effective web portal consistent with your brand and business needs.

When a legacy solution no longer sustains your evolving business needs, we will help migrate your portal to a more relevant and higher-capacity platform. Following a carefully laid-out migration strategy, Itransition’s developers will transfer the portal data, set up the destination environment, and run comprehensive testing to ensure against version conflicts, errors, and data loss.

Our engineers will revitalize your outdated web portal design, taking away all the irrelevant, botched or cumbersome features while preserving its signature functionality. Depending on the project’s needs, we can also refactor the portal’s code to strengthen its fault tolerance and overall performance.

Boost your business growth with an effective web portal

Turn to Itransition

Client spotlight: our web portal solutions

Property management portal

+100

New clients

Itransition built a property management portal that connects real estate developers and buyers across the globe. The solution attracted more than a hundred real estate development companies shortly after its release.

Affiliate network portal for Expedia

10,000+ affiliates

support capacity

Affiliate network portal for Expedia

The world's largest travel marketplace teamed up with Itransition to improve the Expedia Affiliate Network (EAN). The portal enhanced and simplified travel products booking and ensured high performance and scalability.

Ecommerce portal for a publishing house

50%

Higher turnover

Ecommerce portal for a publishing house

Itransition delivered an ecommerce portal that achieved a high ROI and drove a competitive advantage for a German publishing house. After implementing the portal, the company has been increasing its turnover by 50% every year.

Telemedicine-enabled patient portal

24/7 access

to health records and doctors

Itransition developed a telemedicine-enabled EHR with a patient portal. It streamlines appointment scheduling and patient-doctor communication, as well as accelerates diagnostics with timely PHI transmission.

Teacher portal and a job search web application for students

1000+

professions database

Itransition built a teacher portal and a job search web app for students for a US university. The portal is a convenient space for teachers to manage students' profiles and results. Students get career path recommendations according to their skills and qualifications.

Corporate learning portal for PayPal

Reduced learning curve

for new entrants

Itransition ensured on-time, on-budget project delivery of a new hire training portal for Paypal. The employee-centric solution seamlessly integrates with a corporate network and provides a smooth learning experience.

Legal portal for 150k lawyers

10,000

visitors a day

Itransition developed a legal information portal that automates content management, facilitates content search, and ensures convenient interaction with an extensive database of over 500,000 regulatory documents.

Web portal for a large EU bank

Intuitive and speedy

solution

Itransition developed a banking portal tailored to Rietumu Banka and thousands of its international clients. The new solution helped the bank meet clients' expectations and made the core banking app more intuitive and fast.

Property management portal

+100

New clients

Itransition built a property management portal that connects real estate developers and buyers across the globe. The solution attracted more than a hundred real estate development companies shortly after its release.

Affiliate network portal for Expedia

10,000+ affiliates

support capacity

Affiliate network portal for Expedia

The world's largest travel marketplace teamed up with Itransition to improve the Expedia Affiliate Network (EAN). The portal enhanced and simplified travel products booking and ensured high performance and scalability.

Ecommerce portal for a publishing house

50%

Higher turnover

Ecommerce portal for a publishing house

Itransition delivered an ecommerce portal that achieved a high ROI and drove a competitive advantage for a German publishing house. After implementing the portal, the company has been increasing its turnover by 50% every year.

Telemedicine-enabled patient portal

24/7 access

to health records and doctors

Itransition developed a telemedicine-enabled EHR with a patient portal. It streamlines appointment scheduling and patient-doctor communication, as well as accelerates diagnostics with timely PHI transmission.

Teacher portal and a job search web application for students

1000+

professions database

Itransition built a teacher portal and a job search web app for students for a US university. The portal is a convenient space for teachers to manage students' profiles and results. Students get career path recommendations according to their skills and qualifications.

Corporate learning portal for PayPal

Reduced learning curve

for new entrants

Itransition ensured on-time, on-budget project delivery of a new hire training portal for Paypal. The employee-centric solution seamlessly integrates with a corporate network and provides a smooth learning experience.

Legal portal for 150k lawyers

10,000

visitors a day

Itransition developed a legal information portal that automates content management, facilitates content search, and ensures convenient interaction with an extensive database of over 500,000 regulatory documents.

Web portal for a large EU bank

Intuitive and speedy

solution

Itransition developed a banking portal tailored to Rietumu Banka and thousands of its international clients. The new solution helped the bank meet clients' expectations and made the core banking app more intuitive and fast.

Property management portal

+100

New clients

Itransition built a property management portal that connects real estate developers and buyers across the globe. The solution attracted more than a hundred real estate development companies shortly after its release.

Affiliate network portal for Expedia

10,000+ affiliates

support capacity

Affiliate network portal for Expedia

The world's largest travel marketplace teamed up with Itransition to improve the Expedia Affiliate Network (EAN). The portal enhanced and simplified travel products booking and ensured high performance and scalability.

Ecommerce portal for a publishing house

50%

Higher turnover

Ecommerce portal for a publishing house

Itransition delivered an ecommerce portal that achieved a high ROI and drove a competitive advantage for a German publishing house. After implementing the portal, the company has been increasing its turnover by 50% every year.

Telemedicine-enabled patient portal

24/7 access

to health records and doctors

Itransition developed a telemedicine-enabled EHR with a patient portal. It streamlines appointment scheduling and patient-doctor communication, as well as accelerates diagnostics with timely PHI transmission.

Teacher portal and a job search web application for students

1000+

professions database

Itransition built a teacher portal and a job search web app for students for a US university. The portal is a convenient space for teachers to manage students' profiles and results. Students get career path recommendations according to their skills and qualifications.

Corporate learning portal for PayPal

Reduced learning curve

for new entrants

Itransition ensured on-time, on-budget project delivery of a new hire training portal for Paypal. The employee-centric solution seamlessly integrates with a corporate network and provides a smooth learning experience.

Our customers say

We turned to Itransition to develop a B2B customer web portal to optimize our call center operations and were impressed with the interaction framework Itransition team developed for the project. Their experts took a proactive approach, helping us build solid communication channels that best fit our needs and enabled efficiency and productivity despite working from different continents. We communicated our operational issues, and Itransition suggested the solution to meet our business needs. We recommend Itransition as a reliable technological partner in collaborations of any complexity.

Michael Hakimi

Head of Business Development at CyberNet Communications, Inc.

Build the best solution with Itransition’s web portal developers

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Custom web portal vs platform-based portal

How much does web portal development cost? Web portal development pricing varies depending on your required solution functionality and whether you choose a custom web portal development or build it on top of a popular platform. We offer solutions tailored to your business needs and guarantee on-time, on-budget project delivery. The final price may exceed the rough estimates, depending on the complexity of the chosen solution and the implementation of additional features along the way.

Advantages
Quick implementation Regular updates Lower cost
Limitations
Rigid functionality Harder to scale and customize
Example
Magento-based ecommerce portal
Cost
Starts at $15,000

Advantages
No functional limitations Business-specific UX High scalability
Limitations
Longer implementation Higher cost
Example
A tailor-made customer self-service portal supporting your specific business functions
Cost
Starts at $70,000

Web portal development roadmap

1

Planning

Requirements gathering Business needs analysis Project planning

2

Design

Portal architecture Visual style selection UI/UX design Portal prototyping

3

Development

Technology stack selection Front-end and back-end development Software integration with corporate systems

4

Testing

Portal testing with automation tools for changes and limitations Expert supervision

5

Deployment

Product rollout Performance monitoring Corporate training

6

Support and maintenance

Portal maintenance Software updates Bug fixing First-line support

Tech stack

Our development team uses the most up-to-date technologies and high-quality tools to streamline the development process and build effective and reliable web portals that perfectly fit your business goals and guarantee seamless integration with other systems and corporate infrastructure.

5 layers of web portal development

1
Customer experience
Visible layer Implemented with the help of a CMS platform

WordPress, Drupal Orchard, Umbraco, Sitecore

Headless CMS (Strapi, Directus, Contentful) + Jamstack (Next.JS, Gatsby)

2
Customer communication
Social contact layer Implemented with the help of messaging and forum integration

Zendesk

Live chat (Drift, Intercom, etc.)

3
Customer satisfaction and behavior
Feedback and behavior analytics layer Implemented with various analytics methods

Feedback forms

Google Analytics Social Tracking

4
Customer support
Self-service layer Implemented with the help of platform module integration or third-party solutions

Zendesk Service Now

Live chat (Drift, Intercom, etc.) CRM integration

5
Customer engagement
Selling layer Contact form or online quote, implemented with custom development, ecommerce module, or CRM integration

Magento Hybris

CRM integration

Innovation-driven web portal integrations

Itransition can enrich your portal capabilities by implementing advanced technologies and increasing the solution’s performance to propel your digital transformation.

Core integrations
AI & machine learning
Augmented & virtual reality
Internet of things
Blockchain solutions

Artificial intelligence will automate laborious processes within your portal, from AI chatbots for instant user communication to image recognition and advanced analytics.

Our engineering team can bring an immersive digital experience into your custom web portal, enabling more engaging and efficient content presentation while boosting information delivery.

We will turn your portal into a single control point for IoT devices. The portal will also aggregate and visualize device data to facilitate its visibility, management, and analytics.

We will integrate the distributed ledger technology, either custom or platform-based, into your portal to ensure ultimate transaction visibility, data security, and traceability.

Web portal essentials

We lay down solid capabilities for our portals to ensure their fault-free performance and sustainability in the long run.

Scalable
We create future-proof solutions with performance and availability that don’t falter with higher traffic or more features added.
Compatible
Itransition’s engineers ensure consistent user experience across platforms, devices, and browsers by optimizing web portals for compatibility.
Easy to manage
We build in functional admin areas with various web content and user controls, facilitating modifications with no coding required.
Secure and compliant
We apply proven cybersecurity protection measures during portal application development to ensure infallible user authentication and corporate data safety in line with regulatory standards.

FAQ

What is the difference between a website and a web portal?

When it comes to web solutions development, people tend to confuse web portals and websites. Although they share some common features, there are several major differences:

  • Access and users
    A website has publicly available content (via URL), while a portal contains personalized aggregated content available to authorized users (URL + credentials).
  • Management
    Only an admin can change content on the website, while a number of authorized users can modify the content of the web portal.
  • Purpose
    A website creates a digital presence and drives traffic, and a web portal serves as a single access point for authorized users.

Why do you need a web portal?

There are numerous ways how a web portal can strengthen your business. Some three major principles include:

  1. Integration
    Integration capabilities enable companies to combine siloed systems and customer data on the back end.
  2. Consistency
    A web portal helps to achieve consistency across digital touchpoints, creating a unified perception of various data on the front end.
  3. Personalization
    Data analytics and user behavior give businesses the ability to personalize their customer experiences. User sign in facilitates this process.

B2B portal development: key features, benefits & implementation tips

Service

B2B portal development: key features, benefits & implementation tips

How to create a one-stop B2B portal for your clients and partners? Explore key features, benefits, use cases, and B2B portal development practices.

Customer portals: key features,

benefits & implementation roadmap

Service

Customer portals: key features,
 benefits & implementation roadmap

Explore the benefits and features of an effective customer portal. Learn how to implement customer portals into your business.

Real estate sales automation software development

Case study

Real estate sales automation software development

Learn how Itransition built a real estate sales solution with a data autocompletion feature, an admin panel, and a mobile-friendly interface.

Tenancy management software

Case study

Tenancy management software

Find out how Itransition developed a tenancy deposit replacement application for Hamilton Fraser, a UK insurance provider.

Custom database development for a healthcare charity

Case study

Custom database development for a healthcare charity

Learn how Itransition’s custom database development provided healthcare professionals with accurate data on defibrillators within their areas.

Health insurance management platform

Case study

Health insurance management platform

Maximus Inc. leverages Itransition’s expertise to handle their insurance management platform development.

A dedicated SAP training center

Case study

A dedicated SAP training center

Learn how Itransition helped a team of developers become experts in SAP Commerce with a custom-made training program.