Mobile PoS:
types, top solutions, integrations & benefits

Mobile PoS: types, top solutions, integrations & benefits

January 31, 2024

Mobile PoS market stats

expected transaction value in the mobile PoS payments market by 2027

Statista

estimated CAGR of the global mobile PoS terminals market by 2030

Grand View Research

Scheme title: Mobile PoS terminals market size, by application, 2018–2028
Data source: researchandmarkets.com — Global mobile POS terminals market size

Accept card payments on the go with a mobile PoS

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Types of mobile PoS systems

There are several types of mobile PoS systems that run on different devices and cater to specific industries and business needs.

Tablet-based systems

Mobile PoS software turns iPad and Android tablets into portable PoS systems for accepting payments and performing administrative tasks in-store or on the go. Typically, tablet-based PoS systems work using in-store Wi-Fi. You can connect your tablet to hardware peripherals to unify various aspects of your business and manage them more efficiently. Moreover, tablets’ intuitive touchscreen interface simplifies sales workflows and accelerates staff training.

Best for
  • Small businesses
  • Mid-sized retailers
  • Full-service restaurants with multiple servers

Our mPoS services

We create flexible and secure mobile PoS systems for businesses of any size or domain to help them streamline checkout, improve in-store experiences, and foster customer engagement.

Development

Itransition delivers bespoke standalone mobile PoS solutions and supplementary mobile apps for existing PoS systems to run on Android and iOS devices. We equip our mPoS systems with robust, versatile functionality tailored to your business specifics and design user-friendly interfaces to ensure fast user adoption and frictionless use.

We integrate mPoS systems with the most popular payment gateways to facilitate cashless transactions and meet customers’ expectations of flexible payment options. We also sync mPoS systems with various business tools to help retailers and restaurants streamline key processes and ensure accurate reporting.

Maintenance

Our experts help merchants keep their mobile PoS systems fully operational, secure, and cost-effective. We run on-demand and ongoing software audits to detect potential issues, take preventive measures, and fine-tune the mPoS for optimal performance.

How to choose an mPoS solution

Business owners should consider multiple aspects of mobile PoS systems to choose an optimal solution that will match their business requirements and support their growth plans.

Features

Various mobile PoS options offer distinct functionality for different business types. Decide which tasks your mPoS should handle and select 3-5 solutions that have corresponding features.
  • Multiple payment processing options
  • Inventory management
  • CRM features
  • Loyalty program features
  • Menu or table management for food businesses
  • Reporting
  • Hardware and software integration potential
  • Offline mode

Top mobile PoS solutions to consider

Many popular PoS providers offer mobile versions of their software to complement all-in-one countertop PoS systems or enable independent on-the-go sales completion with merchant’s own tablets and smartphones.

One of the most popular PoS platforms, Square offers a free mobile app with a suite of features accommodating the essential needs of retailers, quick-serve restaurants, and mobile service businesses.

Features
  • Sales tracking and reporting
  • Inventory management and CRM
  • Offline mode for accepting payments without a Wi-Fi connection
  • Customizable interface
  • Readers for magstripe, chip cards, and contactless payments
  • Diverse hardware lineup for mobile and stationary PoS systems
  • Paid add-ons for loyalty, team management, payroll, and marketing
  • Square App Marketplace
Key differentiators
  • A user-friendly interface and robust feature set
  • A monthly subscription requiring no long-term commitments
Limitations
  • Expensive for high transaction volumes
  • Doesn’t offer specialized features
  • A list of prohibited goods and services
OS compatibility
  • iOS
  • Android
Device type
  • Smartphone
  • Tablet
Pricing
  • No monthly fee for basic mobile PoS features
  • Additional apps can range from $5 to $45 a month
  • Transaction processing rates: in-person: 2.6% + 10 cents; online: 2.9% + 30 cents; manual key: 3.5% + 15 cents
  • Custom pricing for businesses that process $250,000+ in credit card sales
  • A free reader for magstripe
Target companies
  • New and small businesses
  • Mid-sized companies
  • Established enterprises with multiple stores

Valuable mPoS integrations

Merchants can adapt their mPoS to their unique workflows and expand the solutions’ functionality by adding necessary integrations.

Core integrations
Mobile payments
Cloud services
Beacons
Analytics
Loyalty programs

Mobile payments

  • Mobile wallets like Apple Pay and Google Pay that use near-field communication (NFC) technology for contactless payments
  • Samsung Pay that supports NFC and magnetic secure transmission (MST) payments
  • QR codes for accepting payments and applying discounts

Cloud services

  • Access to mPoS data from any place or device
  • Real-time inventory synchronization
  • mPoS data backup
  • Scalability enablement
  • No physical storage infrastructure
  • Facilitated workflow automation
  • Sending personalized promotions to customers
  • Automatic initiation of contactless payment processing
  • Valuable customer insights based on the data obtained from beacon interactions
  • Advanced PoS data analysis
  • Business effectiveness evaluation
  • Sales trend identification and forecasting
  • Effective, informed decision-making

Loyalty programs

  • Cashier-assisted user enrollment via the mPoS or self-enrollment using in-store kiosks or QR codes
  • Easy point earning, tracking, and redemption
  • Instant customer gratification with personalized discounts, coupons, and rewards
  • Customer data collection

Hardware to set up a mobile PoS

mPoS systems can be connected to multiple hardware peripherals to let users handle all business tasks from mobile devices and deliver better in-store experiences.

Mobile devices
Most mobile PoS software can run on devices that support Android and iOS, the two most popular smartphone operating systems. To start accepting payments, businesses should download mobile PoS software and set it up according to their workflows.
Card readers
To enable flexible payments on the go, your mPoS needs a mobile card reader that accepts debit and credit cards with EMV chips or magnetic stripes and contactless cards.
Barcode scanners
Retailers can connect their mobile PoS to a wireless barcode scanner to remotely scan products for inventory control. However, scanners are optional if your smartphone or tablet has a camera that you can use for scanning barcodes.
Cash registers
Although mPoS systems focus primarily on card and contactless payments, businesses can pair their mPoS with a cash register to handle cash if customers prefer to pay through physical currency or use it as a backup payment method in case of connectivity issues with the mPoS.
Cash drawers
Merchants that rely on cash as much as on non-cash payments can connect their cash drawers to mobile PoS applications to process payments with paper-based money and coins.
Printers
While mPoS can send digital receipts via email, you can couple your system with a receipt printer to give your customers tangible proof of the purchase or order confirmation.

Mobile PoS for various businesses

Mobile PoS for various businesses

Retail stores
Retailers of any size and sector can adopt a mobile point-of-sale system to ring up customers instantly on the shop floor and capitalize on impulse buying.

Pop-up shops, trade show sellers & street vendors
By adopting an mPoS, merchants can tap into non-traditional sales opportunities at festivals, trade shows, or local sidewalk sales, bringing their products directly to consumers.

Transportation services
With mobile PoS systems, businesses like taxi drivers can easily accept card and mobile payments from customers who don’t carry cash or local currency with them.

Restaurants
Both quick- and full-service restaurants can equip their servers with mobile PoS systems to accept orders and payments, split checks, and recommend menu items without leaving guests at the table.

Food trucks & pop-up restaurants
Since mPoS systems are portable and don’t take up too much space, they enable food services to take business to different venues or events, allowing them to process transactions and track sales and inventory wherever they are.

Mobile service-based businesses & freelancers
Many businesses like plumbing, lawn or pet care, and photographers that visit clients and traditionally accept only cash can adopt mPoS to offer their audience several convenient payment methods.

The difference between mPoS & PoS

Although both mobile and traditional PoS systems can accept payments from customers and help manage retail operations, they have different purposes stemming from their hardware and operational distinctions.

Mobile PoS

PoS

Portability

Mobile PoS

PoS

Portable systems with handheld devices.

Stationary countertop systems with a fixed location.

Capabilities

Mobile PoS

PoS

Both mPoS and PoS systems provide basic features, including payment processing, inventory tracking, customer data collection, and reporting. However, they focus on different aspects of operations.

Mobile PoS systems emphasize mobile, flexible payments, order placement, and customer interactions.

Traditional PoS prioritizes back-office operations, including advanced inventory management, sales tracking, and multi-location support.

Hardware

Mobile PoS

PoS

Mobile devices with optional detachable peripherals.

Bulky and relatively heavy devices; fixed terminals and peripherals. They are often designed for dedicated counters and stations, providing a consistent location for customers to interact with the staff.

Software

Mobile PoS

PoS

Mobile PoS solutions are usually cloud-based, which means users can use the system from anywhere via the internet. The mobile PoS provider takes care of hosting, data storage, and software maintenance and updates. The installation is typically quick and user-friendly, so even merchants with no technical knowledge can set up a PoS with pre-built modules and add-ons.

PoS systems can run on different types of software.

  • Cloud-based
    Like with mobile PoS, users can use their cloud-based PoS over the internet, leaving the maintenance and update burden to PoS providers.
  • On-premise
    Installed and hosted at a company’s physical location, these PoS systems are reliable and secure and give businesses full control of the solution. However, the service package doesn’t include software updates, maintenance, and customer support.
Data accessibility

Mobile PoS

PoS

From any place with internet access.

Users have to physically access a PoS to manage data. Some PoS systems can operate in an offline mode.

Training

Mobile PoS

PoS

Mobile PoS systems are usually very intuitive, which cuts down the time and costs of employee training.

Traditional PoS have more complex interfaces, resulting in longer training periods.

Pricing

Mobile PoS

PoS

Lower initial costs due to easy setup and cheaper hardware. However, merchants should pay monthly or annual software fees, transaction processing fees, and the cost of add-on services.

Upfront costs can be higher due to more expensive hardware, installation, and configuration, but the final cost depends on the type of PoS software.

Best for

Mobile PoS

PoS

Startups and small businesses Traveling businesses Large enterprises can add mobile PoS systems to ring up more customers during rush hours, prevent lines, and improve customer service.

Companies of any size operating at a stationary location will benefit from using a PoS system.

Benefits of mobile PoS solutions

Portable and versatile tools, mobile point-of-sale systems bring multiple practical benefits to businesses.

Payment option diversity

Mobile PoS systems support multiple cashless and contactless payment methods like card payments and digital wallets. By providing varied payment options both in-store and on the go, merchants can better meet customers’ expectations of convenient buying experiences.

Faster checkout

In establishments with stationary PoS systems, a mobile PoS can be a complementary tool for registering sales on the shop floor during rush hours or heavy traffic times, speeding up checkout, reducing waiting time, and busting lines.

Better customer engagement

With an mPoS system on hand, staff can quickly access customer information to offer personalized promotions and recommendations, scan loyalty cards to provide discounts and rewards, immediately address customer inquiries, and follow up with customers via digital receipts.

Improved efficiency

By automating critical workflows, an mPoS helps reduce errors, frees staff from manual tasks, and lets them focus on meaningful customer interactions. Moreover, using mPoS reports, business owners can gain visibility into their company’s performance and build more effective operation strategies.

Cost-effectiveness

Mobile PoS systems are usually easy to set up and use, which shortens staff training time and enables businesses to begin processing transactions as soon as possible. In addition, mPoS solutions can work with ordinary smartphones without additional PoS hardware, reducing overheads.

Improved restaurant service

Restaurants can enhance customer service by accepting payments and taking orders at the tableside. Orders entered into the mPoS are immediately sent to the kitchen, which minimizes order errors, accelerates order processing, and increases customer satisfaction.

Accelerate sales with mobile PoS

Accelerate sales with mobile PoS

Today, retailers face the unwillingness of customers to spend much time at the checkout and their rising preference to use contactless payments. Mobile PoS technology presents an opportunity for businesses to ring up customers directly from the product display area while reducing wait times, engaging shoppers with rewards schemes, and encouraging repeat purchases. Itransition is ready to help you adopt a robust mobile PoS solution to gain a competitive edge in the saturated retail environment and bring more value to your customers.

Accelerate sales with mobile PoS

Improve your customer experience with a mobile PoS solution

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FAQs about mobile PoS systems

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