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Salesforce development services & expertise

Why Itransition

Salesforce Crest (formerly Gold) partner

10+ years providing Salesforce services and solutions

25+ years of experience in IT consulting and software development

100+ Salesforce certifications

In-house Salesforce and CRM Centers of Excellence

Listed among Top Salesforce Consulting Companies by Clutch

Global reach with headquarters in the USA and offices across the Americas, Europe, and Asia

Quality and information security management compliant with ISO 9001 and ISO 27001

Our service offering

Our service offering

Custom app development

Itransition builds Salesforce Platform-based custom applications, ranging from simple add-ons to more comprehensive custom solutions, to complement Salesforce's out-of-the-box CRM capabilities with extra functionality tailored to your unique business processes.

Mobile app development

We develop intuitive and responsive Salesforce mobile apps for Android and iOS that enable on-the-go, real-time access to customer data, CRM features, or other capabilities, fostering productivity and collaboration across distributed teams.

AppExchange app development

Our team creates market-ready web apps, mobile apps, and extension packages tailored to the business needs of your target audience and industry, that you can list on the Salesforce AppExchange marketplace to generate an ongoing revenue stream.

Our certified Salesforce developers create custom objects, process automation workflows, dashboards, and other solutions to modify and expand the off-the-shelf capabilities of Salesforce in line with your customer relationship management workflows and industry specifics.

We develop custom APIs to integrate Salesforce with your other systems or services, enabling you to access business data and manage key operations in a unified CRM solution. Additionally, we can create off-the-shelf integrations for AppExchange.

Looking for a reliable Salesforce service provider?

Turn to Itransition

Client spotlight

Salesforce module development for an insurance agency

+75%

client management productivity

Salesforce module development for an insurance agency

A financial company focusing on insurance payment buyouts partnered with Itransition to implement a Salesforce-based CRM solution. Our Salesforce professionals developed custom UI, components, and workflows, as well as a lead management module to store contact information and automatically populate County and City fields based on the zip code entered.

Salesforce customization for an IT company

+25%

sales efficiency within the first year of adoption

Salesforce customization for an IT company

Itransition built a cloud-based solution on top of Salesforce Sales Cloud to replace its on-premises CRM and optimize sales processes. The new system features a custom lead-to-opportunity conversion algorithm, custom CRM screens for a consistent user experience across web and mobile versions, and custom entities for upselling history tracking and service quality evaluation.

Salesforce modernization for a construction firm

+50%

opportunity generation

Salesforce modernization for a construction firm

Our team enhanced a construction products distributor’s Salesforce CRM with new custom functionality, enabling the company to automatically assign clients to territories and send notifications to non-Salesforce contacts. Additionally, our specialists performed code refactoring to fix integration issues between the customer’s pricing system and Salesforce.

Our Salesforce development roadmap

1

Analysis

  • Business goals and needs elicitation and CRM strategy definition

  • Analysis of workflows, existing CRM solution (if any), and the rest of the software ecosystem
  • Market, target audience, and competitor analysis (for commercial solutions)
  • Definition of functional and non-functional requirements for the Salesforce solution

2

Design

  • Identification of suitable Salesforce products and necessary customizations and integrations (for platform customization)
  • Architecture and UX/UI design (for Salesforce-based apps)

3

Planning

  • Development project scope, budget, and team composition definition
  • Project roadmapping (development process stages, iterations, and deliverables)

4

Development

  • Salesforce customization or Salesforce-based app development
  • Integration with other products within the Salesforce ecosystem (Pardot, Slack, etc.) or third-party solutions
  • End-to-end testing, including functional, performance, usability, and security tests

5

Rollout

  • In-depth user acceptance testing
  • Solution deployment to the production environment
  • CRM data migration

6

Support

  • End-user training and onboarding
  • Software maintenance and troubleshooting
  • On-demand solution optimization via new customizations, code refactoring, and other upgrades

Key Salesforce products we work with

We can customize all major Salesforce products or complement them with custom apps and AppExchange solutions to cover your most unique needs.

Marketing Cloud
Service Cloud
CPQ
Einstein
Einstein
Nonprofit Cloud
Sales Cloud
Commerce Cloud
Community Cloud
Experience Cloud
Health Cloud

Salesforce development tech stack

We rely on an extensive set of technologies, including advanced coding tools and no-code development platforms, to build custom apps, functional modules, and integrations.

Development tools

Apex Code

Lightning Web Components

JavaScript frameworks

Aura

Heroku

Visualforce

REST/SOAP API

Declarative tools

Salesforce Lightning Platform

Flow Builder

Approval processes

Validation rules

App Builder

MuleSoft

Workflow Rules & Process builder (deprecated, support, and migration assistance)

Engagement models for your Salesforce project

Full project outsourcing

Our Salesforce development company implements your project from start to finish, providing you with regular updates on our progress.

Dedicated team

Itransition assembles a team of Salesforce experts to take part in your project alongside your in-house or outsourced specialists.

Staff augmentation

We provide specialists with Salesforce expertise and other relevant skills to join your project and work under your management.

Industries we serve

Itransition has served as a Salesforce development partner for organizations across multiple verticals, delivering Salesforce Platform-based solutions fully aligned with industry-specific business requirements.

Develop your Salesforce application with Itransition’s guidance

Let's talk

FAQs

The budget for Salesforce application development usually starts around $20,000, but costs can vary significantly depending on:

  • App design
    The architecture and functional scope of your app, which directly impact the project’s complexity and necessary resources for development, testing, and other tasks.
  • Development team
    The project team composition and the expertise of the specialists involved, including seniority, platform knowledge, and certifications.
  • Development tools
    The tech stack you select for Salesforce development. For instance, Heroku offers various plans starting at $5/month and provides a price estimator on its website.

For products created specifically for AppExchange, you should also consider listing fees, which include a one-time fee of $2,550 plus an annual fee of $150. No fee is required for free apps or Consulting Partner listings.

The time required to build a Salesforce app typically starts from 4-6 weeks for add-ons or other simple solutions.

Custom Salesforce development teams for larger projects typically include a project manager, business analysts, Salesforce consultants, Salesforce administrators, solution and technical architects, Salesforce platform managers, Salesforce developers, and QA engineers. For smaller projects, however, a lean team consisting of a project manager or consultant and a few developers can be a viable option.

Contact us

Sales and general inquires

info@itransition.com

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