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Salesforce development services & expertise
Why Itransition
Salesforce Crest (formerly Gold) partner
10+ years providing Salesforce services and solutions
25+ years of experience in IT consulting and software development
100+ Salesforce certifications
In-house Salesforce and CRM Centers of Excellence
Listed among Top Salesforce Consulting Companies by Clutch
Global reach with headquarters in the USA and offices across the Americas, Europe, and Asia
Quality and information security management compliant with ISO 9001 and ISO 27001
Our service offering
Custom app development
Itransition builds Salesforce Platform-based custom applications, ranging from simple add-ons to more complex, scalable solutions, to complement Salesforce's out-of-the-box CRM capabilities with extra functionality tailored to your unique business processes.
Mobile app development
We develop intuitive and responsive Salesforce mobile apps for Android and iOS that enable on-the-go, real-time access to customer data, CRM features, or other capabilities, fostering productivity and collaboration across distributed teams.
AppExchange app development
Our team creates market-ready web apps, mobile apps, and extension packages tailored to the business needs of your target audience and industry, that you can list on the Salesforce AppExchange marketplace to generate an ongoing revenue stream.
Our certified Salesforce developers create custom objects, process automation workflows, dashboards, and other solutions to modify Salesforce user interface and expand its off-the-shelf functionality in line with your customer relationship management workflows and industry specifics.
We enable system integration between Salesforce and business software from your IT ecosystem like ERP, data analytics or BI tools, as well as third-party applications like Linkedin or shipping providers’ websites, enabling you to sync customer and business data and manage key operations in a unified CRM solution.
Looking for a reliable Salesforce development partner?
+75%
client management productivity
Salesforce module development for an insurance agency
A financial company focusing on insurance payment buyouts partnered with Itransition to implement a Salesforce-based CRM solution. Our Salesforce professionals developed custom UI, components, and workflows, as well as a lead management module to store contact information and automatically populate County and City fields based on the zip code entered.
+25%
sales efficiency within the first year of adoption
Salesforce customization for an IT company
Itransition built a cloud-based solution on top of Salesforce Sales Cloud to replace its on-premises CRM and optimize sales processes. The new system features a custom lead-to-opportunity conversion algorithm, custom CRM screens for a consistent user experience across web and mobile versions, and custom entities for upselling history tracking and service quality evaluation.
+50%
opportunity generation
Salesforce modernization for a construction firm
Our team enhanced a construction products distributor’s Salesforce CRM with new custom functionality, enabling the company to automatically assign clients to territories and send notifications to non-Salesforce contacts. Additionally, our specialists performed code refactoring to fix integration issues between the customer’s pricing system and Salesforce.
Our Salesforce development roadmap
1
Analysis
-
Business goals and needs elicitation and CRM strategy definition
- Analysis of workflows, existing CRM solution (if any), and the rest of the software ecosystem
- Market, target audience, and competitor analysis (for commercial solutions)
- Definition of functional and non-functional requirements for the Salesforce solution
2
Design
- Identification of suitable Salesforce products and necessary customizations and integrations (for platform customization)
- Architecture and UX/UI design (for Salesforce-based apps)
3
Planning
- Development project scope, budget, and team composition definition
- Project roadmapping (development process stages, iterations, and deliverables)
4
Development
- Salesforce customization or Salesforce-based app development
- Integration with other products within the Salesforce ecosystem (Pardot, Slack, etc.) or third-party solutions
- End-to-end testing, including functional, performance, usability, and security tests
5
Rollout
- In-depth user acceptance testing
- Solution deployment to the production environment
- CRM data migration
6
Support
- End-user training and onboarding
- Software maintenance and troubleshooting
- On-demand solution optimization via new customizations, code refactoring, and other upgrades
Key Salesforce products we work with
We can customize all major Salesforce products or complement them with custom apps and AppExchange solutions to cover your most unique needs.
Marketing Cloud
Service Cloud
CPQ
Einstein
Einstein
Nonprofit Cloud
Sales Cloud
Commerce Cloud
Community Cloud
Experience Cloud
Health Cloud
Salesforce development tech stack
We rely on an extensive set of technologies, including advanced coding tools and no-code development platforms, to build custom apps, functional modules, and integrations.
Development tools | Apex Code Lightning Web Components JavaScript frameworks Aura Heroku Visualforce REST/SOAP API |
|---|---|
Declarative tools | Salesforce Lightning Platform Flow Builder Approval processes Validation rules App Builder MuleSoft Workflow Rules & Process builder (deprecated, support, and migration assistance) |
Engagement models for your Salesforce project
Full project outsourcing
Our Salesforce development company implements your project from start to finish, providing you with regular updates on our progress.
Dedicated team
Itransition assembles Salesforce experts to take part in your project alongside your in-house or outsourced specialists, ensuring the team’s scalability based on your project requirements.
Staff augmentation
We provide specialists with Salesforce expertise and other relevant skills to join your project and work under your management.
Industries we serve
Itransition has served as a Salesforce development partner for organizations across multiple verticals, delivering Salesforce Platform-based solutions fully aligned with industry-specific business requirements.
Retail & ecommerce
Insurance
Real estate
Manufacturing
Education
Banking & financial services
Healthcare
Construction
Automotive
Nonprofit
Develop your Salesforce application with Itransition’s guidance
More Salesforce services from Itransition
Consulting
We provide Salesforce consulting services to streamline your development, implementation, or optimization project and maximize the effectiveness of the resulting solution, assisting with business analysis, license advisory, project planning and supervision, and user adoption.
Implementation
Itransition can manage your Salesforce implementation journey end-to-end, helping you select the right set of Salesforce products and apps in line with your business requirements, configure and customize them, integrate them with your software ecosystem, and provide end-users with ongoing support.
Migration
Itransition’s team transfers your data assets and workflows from your legacy CRM to Salesforce, making sure to minimize the risk of data loss and process disruptions through accurate migration planning and a solid backup strategy.
Support
Itransition offers a full range of managed services to facilitate Salesforce adoption and ensure its seamless operation, taking care of support and administration tasks like user management and assistance, Salesforce data management, and system monitoring, troubleshooting, and updating.
Solution optimization
We audit your current Salesforce environment to identify issues or areas for improvement and then introduce new custom features and integrations or implement AppExchange apps and AI agents, ensuring that the system supports your digital transformation and business growth goals.
FAQs
The budget for Salesforce application development usually starts around $20,000, but costs can vary significantly depending on:
- App design
The architecture and functional scope of your custom solution, which directly impact the project’s complexity and necessary resources for development, testing, and other tasks. - Development team
The project team composition and the expertise of the platform developers involved, including seniority, the scope of developer skills, platform and relevant programming languages knowledge, and hands-on experience with software engineering, as well as whether they’ve been Salesforce certified. - Development tools
The Salesforce technologies like Lightning components and third-party tech stack you select for the development. For instance, Heroku offers various plans starting at $5/month and provides a price estimator on its website.
For products created specifically for AppExchange, you should also consider listing fees, which include a one-time fee of $2,550 plus an annual fee of $150. No fee is required for free apps or Consulting Partner listings.
The time required for Salesforce app custom development starts from 4-6 weeks for add-ons or other simple solutions.
Custom Salesforce development teams for larger projects typically include a project manager, business analysts, Salesforce consultants, Salesforce administrators, solution and technical architects, Salesforce platform managers, front-end and back-end or full-stack Salesforce developers, and QA and DevOps engineers. Moreover, for industries with tighter data management and security regulations, like healthcare or financial services, involving subject matter experts into the project can help ensure solid CRM regulatory compliance and data security. For smaller projects, however, a lean team consisting of a project manager or consultant and a few Salesforce devs can be a viable option.
Professional Salesforce developers should have a solid blend of deep platform expertise and software engineering skills. Thus, you need to look for experience with Apex, Lightning Web Components (LWC), Visualforce, and Salesforce APIs, as well as a good understanding of Sales Cloud and Service Cloud capabilities in your future Salesforce development partners. Additionally, they need to be well-versed in such fundamentals as object-oriented programming (OOP) and database design, REST and SOAP APIs, version control systems (e.g., Git), and secure coding practices. Strong knowledge of SOQL for data querying, experience working with Salesforce Data Cloud for unified customer data management, and familiarity with Tableau for analytics and reporting are also valuable.
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