Atlassian license cost optimization services

Atlassian license cost optimization services

by Itransition Editorial Team
reviewed by Nadzeya Dubitskaya, Head of Atlassian Practice

Atlassian license cost optimization services include selecting the best-fitting license package, monitoring user accounts, reconfiguring the Atlassian setup, and providing support during the licensing process. Itransition can help optimize your Atlassian solution and reduce license costs by up to 30-40%.

increase in Software-as-a-Service costs by 2025

Gartner

of licenses go unused by employees

Nexthink

wasted per month on unused licenses across 30 popular software tools

Nexthink

Our Atlassian license cost optimization services

Itransition delivers end-to-end Atlassian license management services to organizations of all sizes across verticals. We help make Atlassian setups cost-effective and align them with the companies’ current needs.

Our Atlassian license cost optimization services

License management

Itransition spares you the time-consuming routine of license purchases, renewals, and revocation. We can prepare invoices, consolidate your licenses to synchronize renewal dates, set up license renewal alerts, and resolve issues with Atlassian on your behalf to ensure smooth and consistent use of Atlassian tools.

Atlassian setup analysis

Our certified specialists analyze your Atlassian products to detect unused or duplicate features, inactive users and insufficiencies resulting in user overlapping and extra administration efforts. We can also review current billing plans to check if the number of paid users meets the actual business demands.

Configuration fine-tuning

We identify and eliminate configuration bottlenecks to help companies reduce overspending. We review Atlassian product access to ensure that the right users have access to the required products and features and that licenses are not provided by default to all employees. In addition, we clean up users who don’t use the instance or no longer work for the company.

License revision

Our team can recommend upgrading or downgrading to the best-fitting Atlassian billing plan based on your unique business requirements and growth goals. Following an Atlassian setup audit, we suggest the optimal number of users, team configuration, and a cost-effective product plan.

Free Community license acquisition

For qualifying charitable and non-profit organizations we help acquire free self-managed Data Center licensing, free Atlassian Access subscriptions, and cloud subscriptions with a 75% discount. For qualifying open-source projects, we assist with getting free cloud subscriptions. Our specialists support the entire license acquisition process, helping our clients prepare documents, submit an application, and escalate the submission if needed.

As an Atlassian Gold Solution Partner, we can quickly resolve your issues or push tickets to the Atlassian support team for a quicker response. We can also assist you in areas where Atlassian doesn’t provide support to help you implement or customize your solution, train users, handle self-managed installation updates, and operate Community licenses.

Cut your Atlassian license cost with Itransition

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Why choose Itransition

16 years of Atlassian implementation experience

Atlassian Gold Solution Partner

In-house Atlassian Center of Excellence

Hundreds of completed projects on Atlassian consultancy, configuration, and TCO optimization

Client spotlight

Atlassian license cost optimization

-75%

lower costs

Itransition optimized a UK national charity organization’s workflows through Agile transformation, lowered their Atlassian license costs by 75%, and tripled the number of Atlassian product users within the company.

Atlassian configuration and training for IATA

-$200,000

of license costs

We migrated data to Jira Service Desk Cloud, automated workflows, revised licenses, integrated the solution with other Atlassian tools, and held training sessions, helping significantly reduce license costs and admins’ load.

Jira and Confluence migration

-30%

lower TCO

We migrated Jira and Confluence server instances to the cloud for a fintech startup, helping reduce hardware, installation, maintenance, and support-related costs and prepare for the upcoming end of Atlassian server support.

Atlassian license cost optimization

-75%

lower costs

Itransition optimized a UK national charity organization’s workflows through Agile transformation, lowered their Atlassian license costs by 75%, and tripled the number of Atlassian product users within the company.

Atlassian configuration and training for IATA

-$200,000

of license costs

We migrated data to Jira Service Desk Cloud, automated workflows, revised licenses, integrated the solution with other Atlassian tools, and held training sessions, helping significantly reduce license costs and admins’ load.

Jira and Confluence migration

-30%

lower TCO

We migrated Jira and Confluence server instances to the cloud for a fintech startup, helping reduce hardware, installation, maintenance, and support-related costs and prepare for the upcoming end of Atlassian server support.

Atlassian license cost optimization

-75%

lower costs

Itransition optimized a UK national charity organization’s workflows through Agile transformation, lowered their Atlassian license costs by 75%, and tripled the number of Atlassian product users within the company.

Atlassian configuration and training for IATA

-$200,000

of license costs

We migrated data to Jira Service Desk Cloud, automated workflows, revised licenses, integrated the solution with other Atlassian tools, and held training sessions, helping significantly reduce license costs and admins’ load.

Jira and Confluence migration

-30%

lower TCO

We migrated Jira and Confluence server instances to the cloud for a fintech startup, helping reduce hardware, installation, maintenance, and support-related costs and prepare for the upcoming end of Atlassian server support.

Our clients say

Itransition helped us upgrade to JSM Premium to simplify and improve our processes by utilizing out-of-the-box features and native integrations with Atlassian Insight and Opsgenie. … [This] helped us close 90% of action items our support teams articulated during the retrospective after the migration to JSM. The project also allowed for saving more than 50% of IATA’s Jira admins' time allocated for instance management tasks.

Jean-Luc Surmont

Head, Office CIO International Air Transport Association (IATA)

Itransition's specialists deployed Jira Software on our environment and conducted a series of trainings to ensure smooth onboarding. They performed different trainings, including Jira for admins, project managers, and business users. They also prepared a set of materials, helping us better understand how to create and manage Scrum/Kanban projects, work with Jira dashboards, leverage Jira metrics and reporting, etc. … We do appreciate everything that Itransition team contributed to our projects. Their team helped us incorporate agile software development practices, which significantly improved our daily workflows.

Katsumi Matsuyama

President/CEO Nakamoto & Associates

Our Atlassian service offerings

Atlassian license management

Continuous

One-time cost optimization

Analyzing instance usage statistics

Atlassian license management

Continuous

One-time cost optimization

Finding users’ overlaps

Atlassian license management

Continuous

One-time cost optimization

Checking access rights

Atlassian license management

Continuous

One-time cost optimization

Assessing the setup’s relevance to business needs

Atlassian license management

Continuous

One-time cost optimization

Generating weak-point reports on a billing plan, solution configurations, and structure

Atlassian license management

Continuous

One-time cost optimization

Offering recommendations for weak points and comparable costs for the existing and recommended implementations

Atlassian license management

Continuous

One-time cost optimization

Implementing the recommendations

Atlassian license management

Continuous

One-time cost optimization

Ongoing license review, purchasing, renewal, and revocation and Atlassian price change monitoring

Atlassian license management

Continuous

One-time cost optimization

Atlassian products we work with

Jira Software is a project management tool for agile development teams designed to track, plan, and release software products.

Key features

Agile software development featuring the industry’s best practices like user stories, sprints, and Scrum/Kanban boards

Customizable workflows to match the way software development teams work

Reports based on real-time data

Out-of-the-box integration with development and Cl tools

Code and deployment status in Jira

Image title: Code and deployment status in Jira

Data source: atlassian.com

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Best practices for cutting Atlassian license costs

On top of a one-time professional audit of the Atlassian tools usage, companies aspiring to maintain an optimal feature-to-price balance over time should consistently follow Atlassian license best practices.

Continuously revise your Atlassian licenses

Although one-time Atlassian product usage audits provide valuable data, they can’t give an accurate long-time picture because employees’ usage patterns change over time. Therefore, Atlassian software usage audits should become a regular initiative, particularly as the company approaches the license renewal date. This way, companies can ensure the software’s highest value for employees at the lowest cost possible.
Benefits of optimizing license costs with us

You can focus on more important business aspects as we timely complete all your license procedures, including renewal, billing, and invoicing.

FAQs

Do you charge for your Atlassian license cost optimization services?

How can I determine which Atlassian licenses I should revoke?