The portal delivered by Itransition provides authorized partners with a web interface to customer management services. The system automates the following business processes:
- managing procurement process
- generating reports
Using the system, resellers create requests and manage the whole request life cycle, from viewing the request to editing description to changing request status. Sales reports are generated to be subsequently exported to Excel or sent to our Customer.
Ensured Compliance with Company’s Style Guide
For a company operating globally, look and feel consistency over all its customer- and partner-facing sites is as important as brand consistency. The portal’s UI is fully compliant with the Customer’s style guide and ensures consistent user experience.
From the technical perspective, ExtJS Java application framework was employed to leverage Ajax, DHTML and DOM scripting and to ensure seamless navigation and UI flexibility.
Caching across multiple servers was enabled to reduce the number of requests sent to external services, thus, reducing significantly the server load and speeding up operation of the application.
The portal was integrated with Magnolia CMS via a CMIS connection, with single-sign on integration ensured.