Dental-orthopedic order management solution

Requests intake and validation
with web forms for entering prescription details, uploading images and scans, and attaching lab prescriptions; automatic checks to prevent incomplete orders

Triage and authorization
with centralized dashboards for lab staff to prioritize items, clarify requests, check required materials and expected due dates, and approve work to proceed or place orders on hold

Specification and work order creation
when lab technicians review scans, make adjustments, and approve digital appliance designs to generate work order

Scheduling and capacity balancing
setting lead times, estimate completion dates to meet priorities and deadlines, balancing bench capacity

Execution and tracking
barcode or QR scanning and status updates supports traceability through manufacturing stages and reduces manual mistakes

Quality checks
that route nonconforming items into corrective workflows with documented actions

Packing and dispatch
with packing details, carrier handling, and sharing of tracking information with ordering clinics

Communication and visibility
with real-time status updates visible to both lab staff and clinics and threaded messages tied to each case

Billing and recordkeeping
for reporting and audits

Task assignment and queueing
with due dates and notes, and acknowledge or accept tasks

Progress tracking
with stage changes recording and timestamps to keep status up to date

Scan‑based traceability
with linking physical items to digital tasks, reducing manual lookup and routing errors

Stepwise instructions
to guide the manufacturing process, to see the materials required for each task, and to state the expected time to complete each step

Inspection and exception routing
for inspectors to capture results, attach photos and comments, and route items into corrective flows when needed

Resource visibility
allowing to view equipment availability and helping rebalance workload and avoid delays

Approvals
on each stage of production and handoffs