The project goal was to develop a portal enabling G2C and G2B government services delivery over the Internet.
The Customer is the leading IT consulting company servicing clients in telecommunications, financial and governmental sectors. The company got involved in a nation-wide project that consisted in embracing web-enabled technologies for public service delivery. The project goal was web portal development. They addressed Itransition to develop portal enabling G2C and G2B government services delivery over the Internet.
G2C & G2B e-services arranged by federal executive bodies and by applicant category are available for ordering and status tracking via the web-portal and using mobile devices. The e-services are rendered to the citizens and companies as well as to foreign nationals. The two major functions performed by the system are:
The e-services developed by the Itransition team include:
The Itransition team was tasked with development of a number of e-services, the rest of the job done by the Customer in-house.
The large-scale nation-wide e-Government project required involvement of multiple vendors and multiple geographically scattered teams. Communication issues posed the major challenge for the Itransition team due to differences in time zones, lack of information on the system updates and delayed responses to arising questions.
The Itransition specialists had to take the responsibility of making a number of important decisions leveraging their extensive hands-on experience, which received particular appreciation on the Customer’s side. Moreover, our team would work extra-hours to perform additional tasks the Customer came up with in the course of development.
Collaboration with system integrators was challenging as well, with certain flaws on the integrator’s part hindering e-services development. Still, the Itransition team did a great job assisting integrators in detecting system errors.
Read this case study about Itransition’s project for a US university research center to deliver job search app testing and two custom web portals.
Learn how Itransition provided support and maintenance services for the Xerox Partner Portal.
Unlock all document management benefits by adopting a suitable DMS. Compare the leading solutions and choose the one that fits your needs best.
Learn how Itransition migrated billing management software to Microsoft Azure and enriched the solution with custom features and security updates.
Learn how to accelerate your B2B project time-to-market with SAP Commerce tools.