Global Outsourcing 100

Itransition has been listed among the world’s top outsourcing service providers in the annual Global Outsourcing 100 program since 2006. The listing is compiled yearly by the International Association of Outsourcing Professionals® (IAOP®) and is known as one of the most authoritative rankings of companies providing outsourcing services worldwide.

The regular inclusion of Itransition in the Global Outsourcing 100 list is the validation of our status as a professional IT outsourcing services provider. Year by year, Itransition has been improving its position in the listing, finally moving from the Rising Stars category into the Leaders in 2018.

In 2019, when IAOP launched the Best of the GO100 program to showcase the outsourcing industry’s evolution over the last decade, Itransition was ranked in the Best of Leaders category. In 2020, Itransition received such distinctions as Sustained Excellence and All Star, recognizing the company’s attainment of stars in all four judging categories.

Global Outsourcing 100 2020

About AIOP’s methodology and scoring

To ensure unbiased judging, the independent panel of customers, business executives and academic researches evaluates the program applicants according to four categories:

  • Customer References: the business value that the outsourcing service providers delivered to their customers.
  • Awards and Certifications: proved recognitions and certificates that an outsourcer received within the outlined period of time.
  • Programs for Innovation: the ability of the contenders to create new forms of value for their customers through specific innovation programs.
  • Corporate Social Responsibility: implemented corporate initiatives and projects aimed at improving labor conditions, stimulating positive environmental impact, and raising the standards of enterprise governance.

Each category includes questions scored from 0 to 8 based on the predefined criteria. By answering the questions, all ranking applicants get the initial scores that are then weighed depending on their importance for each category (Leaders, Rising Stars, and Advisors). The weighted average score is further adjusted by the independent panel of judges. The final score represents a combination of weighted and adjusted scores ranging from 0 to 8 points.

With this ranking system, the Global Outsourcing 100 listing helps businesses easily identify and choose the most suitable outsourcing partners. Collaborating with the world’s best outsourcing providers is what lets companies nurture their organizational processes and evolve technologically, in order to improve the quality of their services and products.

The infographics below puts together Itransition’s journey in the Global Outsourcing 100 Program from 2010 till now.

Global Outsourcing 100 2019
Global Outsourcing 100 2018
Global Outsourcing 100 2017
Global Outsourcing 100 2016
Global Outsourcing 100 2015
Global Outsourcing 100 2014
Global Outsourcing 100 2012
Global Outsourcing 100 2010

About IAOP

IAOP is a global association that connects the key players of a large outsourcing market, including providers, advisors and their worldwide customers since 2005. The IAOP unites over 100,000 members and affiliates and propels them to the ongoing knowledge sharing and collaboration. IAOP activities are to help their members to grow their expertise and understanding of each other’s needs, and, as a result, improve their business outcomes. Having launched the Global Outsourcing 100 listing, IAOP inaugured the standards of the outsourcing sector. IAOP’s effort fosters service providers to constantly improve their outsourcing practices and use outsourcing services as the essential enabler of business and technology innovation.