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Support Engineer / Content Operator

Description

Work in the IT Department of an international company specializing in the provision of services of software development and IT solutions.

office remotePolandUzbekistanGeorgiaKazakhstan

Requirements

  • A team member who is highly responsible, attentive, quickly learning, and able to handle multi-tasking in time-restricted situations
  • Fluent English and good communication skills
  • Experience with html at a basic level
  • Sales and marketing experience is an advantage
  • Experience working in a call center or technical support is an advantage

Responsibilities

  • Performing content management tasks in various CMS systems
  • Communicating with foreign customers by phone and in messengers
  • Assisting sales team with receiving and filtering new customers’ requests
  • Tracking graphs and checking notifications from application monitoring systems
  • Interaction with technical support engineers and developers
  • Shift work schedule - 2/2 from 06:00 till 18:00 UTC and from 18:00 till 06:00 UTC, with bonuses for night hours and weekends

We offer

  • Competitive compensation that depends on your qualification and skills
  • Career development system with clear skill qualifications
  • Options to work remotely
  • Corporate medical insurance covering services of private and public medical centers
  • English courses online
  • Corporate parties and events for employees and their children
  • Internal conferences, workshops and meetups for learning and experience sharing
  • Gym membership compensation, corporate sport competitions (cybersport included)
  • 5 days of paid sick leave per year with no obligation to submit a sick-leave certificate

Any questions?

Veronika

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Support Engineer / Content Operator

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