Customer Relationship Management
Itransition is eager to equip you with a CRM solution that will be an effective coordination and cooperation tool for managing your contacts, projects, leads, sales and distribution, marketing and consumer campaigns, customer service and care. We are able to both construct a custom CRM solution based on our customer's specific business requirements and provide quality CRM application integration.
The latter option allows you to save your previous customer relationship management investments, as well as provides smooth transition to a more effective and up-to-date CRM solution. See CRM case studies below to find out more about each CRM solution we have developed for our customers. You can find out more about the customer relationship management solutions we are able to provide by contacting our representative.
Print Order Management
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Project Highlights
Programming languages: C#
Net technologies: ASP.NET 2.0, Microsoft AJAX
Database/Application Servers:
Microsoft SQL Server 2005 with SSRS / IIS 6.0
Efforts: 12 man-months
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In general terms Z Corporation Print Order Management system receives customer order data from various eCommerce systems, starts 3D printing and tracks orders statuses throughout the printing process. The solution is based on ASP.NET technology with the use of ASP.NET AJAX and SQL Server Reporting Services. The easy-to-use interface is compatible with Z Corporation corporate identity and has rich functionality.
Estimating, Costing and Dispatching System for Construction Industry
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Project Highlights
Programming languages: C#
Net technologies: Microsoft .NET v 1.1
Database/Application Servers:
Microsoft SQL Server
Efforts: 85 man-months
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The project scope was to develop scalable ERP application for LAN and wide area networks and by the same time enhancing and enriching the functionality, adding such major functions as CRM module, Dispatch, Inventory Management, Timekeeping and Payroll, Accounting, Statistical Reports, PDA, etc.
Corporate Communication Tool
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Project Highlights
Programming languages: Java, HTML, Javascript
Net technologies: J2EE 1.3 , JSP and Servlets, DHTML
Database/Application Servers:
MYSQL / Jakarta Tomcat 4
Efforts: 6 man-months
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Our customer, a German glass manufacturing company, needed an efficient solution for daily routine communication and information sharing tasks, that would also feature elements of a CRM system. Among the other projects that collocate with CRM concept, this project stands out for a new level of communication and features like Extended customer contact management and Time Management subsystems, Built-in web-based e-mail messaging service, it enables to remain in touch even away from the office.
Insolvency Management Solution
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Project Highlights
Programming languages: C#, .Net
Net technologies: .Net Framework
Database/Application Servers:
MS SQL 2000 / IIS 6.0
Efforts: 140 man-months
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Itransition goal was to develop a brand new Insolvency Management Solution from scratch with the concept to meet the needs of today's insolvency and restructuring professionals by providing such benefits, as simple installation, fully customizable reports, document management, and configurable workflow management. Highly professional framework with multilingual support was specially developed to satisfy the envisioned business models and customer requirements. The solution features the following modules: Insolvency Setup, Insolvency CRM, Insolvency Banking, Insolvency Reports, Insolvency Documents, and On-line Support.
CRM System for a Marketing Company
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Project Highlights
Programming languages: Object Pascal, Java2
Database/Application Servers:
Firebird, MS SQL / Java2, TCP
Efforts: 38 man-months
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The CRM system developed for a German marketing company has successfully replaced the out-of-date legal system. The solution improved product efficiency and increased business revenue due to better organizing time management and sales cycle through automated processes and reminders.
In general terms Z Corporation Print Order Management system receives customer order data from various eCommerce systems, starts 3D printing and tracks orders statuses throughout the printing process.
