Deep understanding of the customer's specific business requirements and skillful technical project realization are a passport to success of any CRM development project.

Itransition provides professional assistance at all stages of CRM implementation:

• Research and consulting
• Development from scratch
• Platform customization
• Existing solution redesign and extension
• Deployment
• Integration
• User training
• Support & Maintenance

The result is a powerful, cost-effective, scalable and easy-to-use CRM system allowing your employees and customers to benefit from effective organization of business processes and intelligent decision making while bringing the risks of your IT investments to a minimum.

While developing a CRM solution Itransition pays special attention to optimization of existing business processes in order to accelerate all sales stages from lead generating to deal-sealing, giving you full control over the sales process.

Our CRM implementation approach empowers companies to:

• Identify gaps and bottlenecks in their sales cycle
• Create collaboration areas for sales, marketing, and production divisions
• Track sales costs per customer segment and sales channels such as wholesale/retail networks, dealers and resellers, direct and phone sales, etc.

Professionally designed and implemented, the CRM system leverages sales force efforts, allows to re-assess sales territories and re-distribute company’s efforts to the most profitable areas.

CRM knowledge management tools help aggregate and communicate to the personnel the best sales practices and experience. Data-driven customer prioritizing allows planning your market and price strategy more effectively.