Unmatched connectivity capabilities: 500+ network devices including switches, routers, UPS, multiplexers, temperature sensors, relay stations, VoIP and NERA. Simultaneous real-time monitoring of over 7500 services
Our Customer — one of Russia’s oil field developers required a versatile, reliable and flexible network management solution which would be able to monitor its network infrastructure. Given the growing complexity of Customer’s facilities, proprietary network management systems which were previously utilized by the Customer were failing to meet productivity expectations due to their limited connectivity and poor monitoring capabilities of third-party equipment. By that time Itransition already had extensive expertise in developing comprehensive network management systems including those delivered to largest mobile carriers in Eastern Europe. Given a proven track record of successful NMS products and previous fruitful cooperation with the Customer on a set of projects, the latter turned to Itransition as a trusted vendor capable of coping with this challenge.
The delivery of the solution was obscured by the complexity of the Customer’s network which comprised diverse devices that utilized various communication protocols. Moreover, constant changes introduced by the Customer to its network infrastructure entailed multiple amendments to project requirements, thus, urging the need to promptly adjust solution functionality. Given that, Itransition’s team maintained steady communication with the Customer including weekly status meetings and business trips to Customer’s site as to ensure timely coordination and moderation.
The delivered solution represents an automated network monitoring and management system which allows the Customer to exercise control over 500+ network devices including switches, routers, UPS, multiplexers, temperature sensors, relay stations, PBX, VoIP and transmission systems. The platform provides oil field developer with a unified management interface which displays network devices on the map, monitors their status, shows respective statistics, generates graphs and reports and sends event-triggered notifications to users.
The solution is based on the modular architecture and comprises the following elements:
The platform automates the following activities:
Functionality of the delivered network management system varies depending on different user roles as to provide maintenance engineers only with the tools relevant for their tasks:
Besides, the system provides for an ability to set up customized rules for each user, i.e. grant or restrict access to certain modules/elements.
Currently, the solution allows the Customer to exercise control over 500+ network devices and, upon necessity, is also capable of supporting production equipment.
Itransition delivered a comprehensive solution with unmatched connectivity capabilities that provide for an ability to manage various network devices including switches, routers, UPS, multiplexers, temperature sensors, relay stations, PBX, VoIP and transmission systems.
Altogether, the solution monitors over 7500 services in real-time, including network interface loads, device temperatures, remaining battery charges, device voltages, power signal levels, etc. Each service is assigned lower and higher threshold values which trigger configurable event alarms sent either through SMS and email, or locally through program notifications and audio alerts. This feature provides for automated notification of engineers on device failures or related risks, such as overheating or voltage shortage/overload as to ensure the operational efficiency and safety of the infrastructure.
The system enables users to generate customized reports and maintains respective records for up to two years. This functionality is provided by an embeddable reporting server which gathers device data and allows to compile comprehensive device properties report, thus, operating as Customer’s central information hub by delivering mission-critical information in a variety of formats.
The solution is based on Icinga, an enterprise grade open source monitoring system which keeps watch over networks and any conceivable network resource, notifies the users of errors and recoveries and generates performance data for reporting
Reporting module is based on JasperServer, a powerful, yet flexible and lightweight reporting server that offers web-based reporting and analytic tools. Visualization module is built on NagVis, a comprehensive visualization addon for Icinga, the network management component utilized in the solution, and inGraph, an enhanced performance Nagios and Icinga addon for graph generation.