Unmatched connectivity capabilities: 500+ network devices including switches, routers, UPS, multiplexers, temperature sensors, relay stations, VoIP and NERA. Simultaneous real-time monitoring of over 7,500 services.
Our customer — one of Russia’s oil field developers — required a versatile, reliable and flexible network management solution which would be able to monitor its network infrastructure.
Given the growing complexity of the customer’s facilities, their proprietary network management systems were failing to meet productivity expectations due to their limited connectivity and poor monitoring capabilities of third-party equipment. By that time, Itransition had already had extensive expertise in developing comprehensive network management systems including those delivered to largest mobile carriers in Eastern Europe. Given a proven track record of custom app development and successful NMS products as well as our previous fruitful cooperation on a set of projects, the customer turned to Itransition as a trusted vendor capable of coping with this challenge.
The delivery of the solution was obscured by the complexity of the customer’s network which comprised diverse devices that utilized various communication protocols. Moreover, constant changes introduced by the customer to its network infrastructure entailed multiple amendments to project requirements, urging the need to promptly adjust solution functionality. Consequently, Itransition’s team maintained steady communication with the customer including weekly status meetings and business trips to customer’s site to ensure timely coordination and moderation.
The delivered solution represents an automated network monitoring and management system which allows the customer to exercise control over 500+ network devices including switches, routers, UPS, multiplexers, temperature sensors, relay stations, PBX, VoIP and transmission systems. The platform provides oil field developer with a unified management interface which displays network devices on the map, monitors their status, shows respective statistics, generates graphs and reports and sends event-triggered notifications to users.
The solution is based on the modular architecture and comprises the following elements:
The platform automates the following activities:
Functionality of the delivered network management system varies depending on different user roles as to provide maintenance engineers only with the tools relevant for their tasks:
Additionally, the system permits to set up customized rules for each user, i.e. grant or restrict access to certain modules/elements.
Itransition delivered a comprehensive solution with unmatched connectivity capabilities that allows to manage various network devices including switches, routers, UPS, multiplexers, temperature sensors, relay stations, PBX, VoIP and transmission systems.
Altogether, the solution monitors over 7500 services in real-time, including network interface loads, device temperatures, remaining battery charges, device voltages, power signal levels, etc. Each service is assigned lower and higher threshold values which trigger configurable event alarms sent either through SMS and email, or locally through program notifications and audio alerts. This feature provides for automated notification of engineers on device failures or related risks, such as overheating or voltage shortage/overload as to ensure the operational efficiency and safety of the infrastructure.
The system enables users to generate customized reports and maintains respective records for up to two years. This functionality is provided by an embedded reporting server which gathers device data and allows to compile comprehensive device properties report. This server operates as customer’s central information hub by delivering mission-critical information in a variety of formats.
The solution is based on Icinga, an enterprise grade open source monitoring system which keeps watch over networks and any conceivable network resource, notifies the users of errors and recoveries and generates performance data for reporting.
Reporting module is based on JasperServer, a powerful, yet flexible and lightweight reporting server that offers web-based reporting and analytic tools. Visualization module is built on NagVis, a comprehensive visualization addon for Icinga, the network management component utilized in the solution, and inGraph, an enhanced performance Nagios and Icinga addon for graph generation.
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