Itransition enhanced insurance workflows management system by implementing advanced automation features, inckuding calculations, reporting, customization and more
Our customer is an insurance company based in the US, serving thousands of enterprise clients and independent insurance agents across a variety of industries and business domains. Seeking for an efficient way to optimize their clients’ existing workflows and business processes, insurance payment calculation in particular, the company developed a custom automation solution in-house. With the basic functionality only, the system wasn’t able to address Customer’s requirements at fullest, so they turned to Itransition with a request to enhance and upgrade the existing solution, and thus provide the broadest range of capabilities to their clientele.
Itransition specialists made a significant contribution to the system enhancement, having implemented a wide set of advanced tools for automation of insurance companies’ workflows. Some of the system’s new functional features include:
With the enhancements Itransition team introduced, the solution enables complete automation of payment calculating routine. Comprising advanced processing and calculating tools, it allows insurance companies to set up their own, custom calculating algorithms and calculate automatically any kind of fee as per their specific requirements. As for now, Itransition keeps on partnering with the Client, continuously working on further project development, enhancement and support.
Since the solution was to deal with huge amounts of payment data, building a robust system’s architecture that would support backup and recovery was vital. Itransition specialists implemented a complex data backup mechanism, whereby the data was replicated on the server at first, and only then the backup process started. It allowed securing the data from any loss or damage, insuring the overall system reliability.
Apart from developing the system from scratch, Itransition professionals were closely engaged in its maintenance, enhancement and support. During the course of the project, our team performed database optimization, having introduced, for instance, specific logging algorithms for archiving on the go. All this together significantly speeded up page loading time, resulting in overall performance improvement.