Complex Testing of eCommerce Website
Itransition helps a large eCommerce retailer provide a better customer experience.
Problem
Our Customer is an established business running an eCommerce portal powered by the Magento platform that offers 500+ fashion and home goods brands. The users can get up to 70% discounts buying from the platform. The Customer’s marketing department analyzed user information and preferences, and came up with several ideas on how to enhance user experience and promote sales. In order to reach the set goals, the Customer decided to add some new functionality features to their platform:
- more payment options (gift cards and mobile wallets in addition to credit cards payments);
- new delivery areas (adding several new shipping regions);
- integration with major social media platforms (Facebook, Twitter, etc.);
- loyalty program for regular customers (a client can participate in the program by subscription and get special offers on the goods they are interested in.
Having added those features, it was of crucial importance for the business to ensure the high quality of the solution. Itransition QA engineers demonstrated the required expertise and were chosen to carry out the e-commerce website testing at all levels. Itransition’s QA team task was to ensure the new features are seamlessly integrated into the online portal and the solution’s overall performance is of high quality.
Solution
With a view to providing the Customer with the best quality, our team performed testing services for the new portal functionality, including:
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Activities Breakdown
| Challenge | Solution | Results |
|---|---|---|
|
End-to-end testing for large eCommerce platforms that add new functionality |
Strategy for test runs Tools unification Test scenarios planning |
Task performance according to the schedule Faster time to market Reduced total cost of ownership |
|
Response time recognition Business-critical functions reliability Platform scalability |
Functionality testing Stress testing Load testing Endurance testing Predictive modeling Test cases prioritization Performance testing |
Performance issues elimination at early stages Faster response time Solution performance without fail System guaranteed availability during peak loads |
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Performance according to the standards across various regions |
Localization testing |
Regional accessibility guidelines compliance Lower usability testing efforts (by approximately 20%) Upgraded experience for buying online |
Test Automation
This e-commerce website testing featured automation, which was implemented and performed with the help of Selenium tools that automate web browsers across numerous platforms. Employing Selenium allowed to speed up the process and save the Customer’s time and money.
Results
|
Testing Budgets Cut by |
30% |
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Time Saved by Testing Automation |
2830 hours |
|
Mobile Devices Checked |
20 |
|
Browsers Checked |
4 + multiple versions for each |
|
Critical Issues Eliminated |
150 |
|
Test Survey Checks Prepared and Run |
3302 |
Process
To ensure flawless communication between the project members during e-commerce website testing, Itransition’s team employed Scrum methodology.
Since the Customer’s goal was to increase sales and enhance user experience, it was important to ensure seamless experience for buyers across both online and mobile interfaces. Itransition QA engineers tested the platform not only across a variety of browsers but also on a number of mobile devices.
We worked with Magento CMS, PayPal, MySql, Google Analytics, Braintree, SEKO Warehouse, Mixxit Media, Qubit, Multiple Login, and remote server management.