One of the key functions of the chief data officer (CDO) is to organize, rationalize and implement company-wide tools so that the whole organization can access information at any time. Harvesting business data is a necessary step in efficient across-level management so deploying the best information tools for supporting and sharing information is a must. Many problems may arise from a lack of tools, so in this post we look at the must-have tools to support the CDO.
The first step for the CDO is to implement industry standards for information management tools, and the basic rule for all organizations is that information should be rationalized and harvested to a common enterprise data repository.
An enterprise data repository captures, manages and presents critical business data from semantic definitions to consumer roles and responsibilities with respect to the information stored across the organization. The important aspects to look into here are data quality platform, data quality dashboard and data stewardship implementation tools.
The tool has to be consistent and comprehensive, able to tackle all data quality issues such as cleansing, matching and prevention of incomplete and incorrect data entering the system. Data dependent projects should be accelerated with the help of techniques that enable huge amounts of data to be processed and analyzed without delays.
With their help, tracking metrics, organizing initiatives, detecting and following trends, meeting targets, comparing past results with relevant figures is facilitated. This can help the CDO track positive change and assess the quality of data in an organization, making necessary transformations, if need be. The tool also allows for reporting and deployment of change across the organization, showing results in different styles, exporting reports into popular formats, running scheduled reports or basing reporting on different conditions.
Employees responsible for maintaining a data element in a data registry are always busy, and if they are wasting time on unstructured data sources, a good tool can help automate and properly execute stewardship operations. The team can be guided on how data should be used, handled and processed. The movement of data can be easily tracked and corrected to avoid misinterpretations and misuse, and it is also easier to stick to data definitions and formats that have been standardized for the whole organization. Additionally, the tool helps monitor performance, data quality, and set company rules, as well as find culprits for the incorrect data entries
‘Extract, transform and load’ tools are used to migrate data from one database to the other, form data marts and warehouses, as well as convert databases from one format to another. To find the right ETL tool it is advised to study official surveys that provide insight into the best products on the market by covering in-depth comparisons across multiple criteria.
In the sea of platforms, vendors and packages, it is important to remember that the right platform is the one that meets the DMO’s needs fully. Selling points include customization tools, frequent updates and reliable support. The process of choosing a platform can be time-consuming but it is better to spend that time than to realize later the wrong tool was chosen.
Issue Management and Resolution – These tools facilitate business operations for the data management organization (DMO) team. It is easier to establish trust, and bring structure and logic into the many complex issues, that are collected and centralized where they can be analyzed, reviewed and escalated to resolve the problem as fast as possible. Individuals can be assigned with issue resolution tasks while the assignee gets timely alerts on the actions taken to monitor progress and avoid bottlenecks and delays.
Thanks to BRE tools non-programmers can change business logic in a business process management system. The end user can change a rule without a programmer, because execution code for business rules is separated from the rest of the system. Thanks to automatic system evaluation, when conflicts arise, the user is notified and the issue is flagged.
The portal is aimed at improving the access and sharing of information within an organization. Self-service publishing allows users to publish any type of content, while authorized users can modify, delete, expire and archive information. It is important to choose tools with good ‘in-progress’ marking, version control and audit trail, a solid security mechanism and workflow features.
Knowing how the business operates is the only way to make the right decisions, so when choosing a tool, remembering its main purpose is most vital. It has to be a clear graphical representation of workflow that any organization member can grasp at a glance, which can speed up business analysis and efficiency.
With the help of this tool you can reverse-engineer existing databases, perform data profiling on source databases and auto-generate metadata. The tool helps users concurrently connect to multiple source databases, compare data models, find discrepancies and have project data stored safely in XML format.
Every organization needs a reporting tool because it empowers data users with better insights to make smart, data-based decisions, evaluate strategies and policies, generate attractive reports in tabular or graphical format, as well as manage and improve the business processes more effectively.
Using the right CDO tools can help other execs be open to data-based decision making as opposed to taking an unfavorable or unpopular decision personally. It is much more difficult to oppose hard facts than someone’s personal opinion. Unity of approach and proper training is a must in this respect.
Despite the obvious advantages of using the aforementioned tools, many organizations haven’t yet deployed a standards-based business metadata repository and cannot effectively rationalize data at an enterprise level, which keeps them from making data-driven decisions.
One of the challenges is lack of organization in the number and type of tools used in one company. The disparity can be confusing and may prevent the CDO from implementing effective changes across all levels of the organization. Business and IT sides should not deploy different tools in their operations; their efforts should be controlled and unified. Using common tools and platforms is the only way to avoid chaos.