Payment Service Provider for Successful Credit Card Business
Payment Service Provider online system is Visa and MasterCard certified internet based application, designed specially as a service providing instrument, and therefore the key of the success, for internet payment provider start-ups.
The system is positioned as the Aggregator (aggregating the merchants and process their transactions through the acquirer) in the online payments business sector and therefore it is build of the following functional modules:
- Merchant Management and Contracting. Easy to use functional module for managing sales activities (Registering the merchants including online registration, managing the contracts, merchant profiles, fees and commissions), supporting the merchants (all asked questions could be localized and answered using the information, provided by this module) and monitoring the activities of the merchants (transactions, manual adjustments, login/password changing, etc.).
- Merchant Web Interface.
- Merchant Payment Site. The open interfaces for the merchants to perform automated transactions for their customers. The merchants are distinguished according their technical level and skills.
- Merchant Deposit Monitoring/Fraud prevention module
- Reporting and statistics module provides all sorts of static and dynamic monitors and reports, thus enable real-time observation of the work of the application and of the customer activities.
- Chargebacks management module – chargebacks is the most eye striking issue in online payments business, due to financial associations’ treatment of online transactions as of type ‘card not presented’. The automated module for managing chargebacks information and its manipulation between bank and merchants is designed to formalize and prepare arbitrage cases.
- Customer support module – trouble ticketing based module for online support of the customers on any aspect: technical problems, financial or business advise, etc.
- Cash Management and Payment module is necessary module to manage merchants’ balances.
- The User administration (Merchants, Operators, Managers, Card Holders, and Administrators) and rights management as well as the settings set up is being conducted through the Admin Control module. It has been designed specially to monitor the deposit activities and provide the powerful toolset for preventing fraud attempts and thus decreasing the risk of financial losses. The wide usage of statistics concepts and effectively designed reports gives to company employees all instruments to detect and sufficiently react to abnormal cases. Risk prevention modules with the use of the on-the-fly data mining automatically detects suspicious transactions and stresses high attention to it. The merchant online web access to his account, where he can view his profile, change settings, manage merchandises, transactions and orders, receive the technical support documentation, perform manual transactions using online POS terminal, capture and refund pre-authorization and authorization transactions.
Technologies used: Java, J2EE: EJB, Servlets, JSPs, XML WebServices, JavaScript, HTML; IBM DB2 8.1; IBM WebSphere 5.0; MS Project 2002.
Efforts: 120 man-months.
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