- Country:Germany
- Industry:Manufacturing
- Business Challenge:Optimization of daily communication and reduction of operational costs
Our customer, a German glass manufacturing company, needed an efficient solution for daily routine communication and information sharing tasks, that would also feature elements of a CRM system. Among other projects that collocate with CRM concept, this project stands out for a new level of communication and features like extended customer contact management and time management subsystems, a built-in web-based e-mail messaging service, it enables to remain in touch even away from the office.