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Delivery Management System for Utility Services

Microsoft SharePoint Products

The customer’s legacy system, used for managing its engineering and corporate assets, was getting increasingly difficult to manage. A new highly customizable Delivery Management system was built by Itransition. The system is a comprehensive solution based on the Microsoft Office SharePoint (MOSS) platform. According to the feedback received from the customer, the system has shown a positive ROI (payback time is less than 5 months).

Itransition customer is a U.S.-based utility services company, highly respected for its professional skills. Itransition used its extensive expertise in the ECM area to develop and enhance the already robust SharePoint functionality. The product offers all the features usually provided by an enterprise-level content management system.

The system will continue to automate and streamline the business processes of the customer to increase the overall productivity.
Among the most important benefits are:

  • Automatic data storage and processing;
  • The predefined workflows accelerate documents review and distribution;
  • Total control of assets and lifecycle’s delivery: what, when and where;
  • All materials related to the engineering projects are stored in the same structured repository;
  • Engineers can submit their documents directly from the fields using the Internet access to the system;
  • Documents are thoroughly searchable. It’s impossible to enter the same document under a different number;
  • Processes in different office locations  are consistent and adhere to customer standard procedures;
  • The system ensures a reliable support of multiple users and collaborative processes.
The system provides significant latitude in configuration what makes any future enhancements or changes possible. The customer saves on system’s support and improvement as the SharePoint expertise and customization are available.

Technologies:


Microsoft Office SharePoint Sever 2007, .NET 3.0, C#, Microsoft Project, Borland CaliberRM, IBM Rational ClearQuest, IBM Rational ClearCase.

Duration: 9 months.

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